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High Point Residence Germantown North

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N113 W16358 Sylvan Circle, Germantown, WI 53022

5.6
Review score
15 reviews
Add review
5.6
Review score
15 reviews
5 star
33%
4 star
33%
3 star
20%
2 star
7%
1 star
7%
See all reviews
6.5
Review score
120 reviews
13 facilities
For pricing & availability:
(866) 374-4058
High Point Residence Germantown North
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High Point Residence Germantown North
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J.K.
-
Child of resident/client
4.0
Would recommend!!!
Things are going well at Ellen's place. Dad is acclimating well. The staff cares a great deal, and they also treat my dad with respect. They watch over him and make sure that his needs are met! They don't always come soon enough when he needs them, but that is to be expected.

About the facility
High Point Residence Germantown North

At Ellen’s Home of Germantown, Wisconsin, your loved one can gain another family in a small, tight-knit community with a high staff-to-resident ratio. A maximum of 20 residents live in this assisted living and memory care community, enabling one-on-one attention from caregivers and meaningful connection with neighbors.

Built in 2013, the Germantown residential community is one of three locations part of Ellen’s Home, a company caring for seniors in the eastern Wisconsin area for more than two decades. Another assisted living community is in Germantown while the third is in Port Washington.

The community is located just off a main thoroughfare with popular stores, coffee shops, restaurants, and health care options, including, Ascension Columbia St. Mary's Ozaukee - Germantown, Froedtert Germantown Health Center, and dentist offices.

Ellen’s Home of Germantown Services and Amenities

Ellen’s Home offers residents a host of amenities intended to help them feel at home and ensure their mental and physical wellbeing.

A pharmacy service will provide your loved one medications without the need to make special arrangements to obtain them. Lab and radiology services are available to cut down on medical appointments outside the home. A podiatrist responds to foot and nail concerns, and physical therapists are around to help seniors...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for High Point Residence Germantown North

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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at High Point Residence Germantown North

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High Point Residence Germantown North
High Point Residence Germantown North

N113 W16358 Sylvan Circle, Germantown, WI 53022

StoryPoint Mequon community exterior
StoryPoint Mequon

6729 W Mequon Rd, Mequon, WI 53092

Azura Assisted Living and Memory Care of Brookfield community exterior
Azura Assisted Living and Memory Care of Brookfield

16030 Washington Dr, Brookfield, WI 53005

The Arboretum
The Arboretum

W180 N7890 Town Hall Rd., Menomonee Falls, WI 53051

5.6
Review score
15 reviews
5.6
Review score
15 reviews
5 star
33%
4 star
33%
3 star
20%
2 star
7%
1 star
7%
9.6
Review score
62 reviews
9.6
Review score
62 reviews
5 star
76%
4 star
10%
3 star
5%
2 star
3%
1 star
6%
9.3
Review score
37 reviews
9.3
Review score
37 reviews
5 star
51%
4 star
41%
3 star
3%
2 star
0%
1 star
5%
9.1
Review score
35 reviews
9.1
Review score
35 reviews
5 star
43%
4 star
34%
3 star
11%
2 star
3%
1 star
9%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at High Point Residence Germantown North

Healthcare Services

  • Medication Management
  • Staffing & Ancillary Services
  • Incontinence Care
  • Memory Care
  • Diabetic Care
  • High Acuity Care
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided
  • Gluten-free
  • Special Dining Programs
  • Vegan
  • Low / No Sodium
  • International Cuisine
  • Kosher
  • Pureed Meals
  • Guest Meals
  • Vegetarian
  • No Sugar

Room Amenities

  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Ground Floor Units
  • Bath Tubs
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Handicap Accessible

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Transportation at Cost
  • Complimentary Transportation
  • Resident Parking Available

Common areas

  • TV Lounge
  • Central Fireplace
  • Meeting Room
  • Indoor Common Areas
  • Beauty Salon
  • Outside Patio
  • Outdoor Common Areas
  • Main Street Shops
  • Barber Shop

Recreational areas

  • Movie or Theater Room
  • Piano or Organ
  • Arts and Crafts Center
  • Game Room

Services

  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English
  • Spanish

Activities

  • Activities On-site
  • Educational Speakers / Life Long Learning
  • Art Classes
  • Holiday Parties
  • Pet-focused Programs
  • Community Service Programs
  • Trivia Games
  • Devotional Activities On-Site
  • Live Musical Performances
  • Yoga / Chair Yoga
  • Birthday Parties
  • Devotional Activities Offsite
  • Reminiscence Programs
  • BBQs or Picnics
  • Sensory-based Programs
  • Brain fitness / Dakim
  • Intergenerational Programs
  • Day Trips and Outings
  • Activities Off-site
  • Live Well Programs
  • Stretching Classes

Reviews

for High Point Residence Germantown North

5.6Review score15 reviews
5.6
Review score
15 reviews
5 star
33%
4 star
33%
3 star
20%
2 star
7%
1 star
7%
Vantage Senior Care
6.5
Review score120 reviews13 communities
Write a review
A Place for Mom has scored High Point Residence Germantown North with 5.6 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, High Point Residence Germantown North has 15 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
4.2
Friendliness
3.9
Care Services
3.7
Staff
3.4
Meals & Dining
3.4
Activities
3.9
Value for Cost
3.9
A Place for Mom has scored High Point Residence Germantown North with 5.6 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, High Point Residence Germantown North has 15 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
Vantage Senior Care
6.5
Review score120 reviews13 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-15 of 15 reviews
Laura Khweis - Family/friend
Assisted Living
September 20, 2024
1.0
My mother should never have gone through this
At High Point Germantown South, my mother was placed into Covid isolation, without symptoms, on [date removed]. She had a long-standing untreated UTI made much worse when almost no one came in to bring her food, water, or medications. She was bedridden after three days from leg pain. My sisters and I were not allowed by the healthcare director to visit or even talk to her on the phone but assured daily by staff she was up and about and doing well. In the ER on [date removed], my mother thought she would die from the dehydration and the leg pain and she was hospitalized for this. From this ordeal, she basically lost the ability to walk.
Cleanliness
3
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Sandy D - Family/friend
Assisted Living
June 4, 2024
2.0
Ellen’s Home
My mother was at Ellen’s for 2 weeks before she passed. The care was subpar, very inattentive staff. She was left on the toilet for an hour, we had to ask for food trays, water, a pack of crackers was on the floor the entire time spent there. The hospice staff was great. Would I recommend? If you can sit with your loved one 24/7 and over see the care and ask for what you need, then yes. If your loved one is mobile and alert with minimal health problems, then yes. I would not recommend for an ill person that needs help with day to day care.
Cleanliness
1
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
2
Value for Cost
2
Anonymous - Family/friend
Assisted Living
May 30, 2024
3.0
Verified Review
Review for Ellen's Home of Germantown North
Apparently a lot of changes in this facility since no longer privately owned .. perhaps if patient is advanced memory care and the location is convenient for family I would say it could be considered, otherwise social aspects are terribly lacking for cognitive individuals and I would not recommend.
Cleanliness
5
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
1
Value for Cost
1
Anonymous - Family/friend
Memory Care
May 3, 2023
3.0
Verified Review
Ellen's Home of Germantown review
The 1st shift staff and manger are very good, but the rest are questionable. My mother ended up with a broke hip and no one knew when it happened. She is now in hospice care what little there is. She will die soon. Was it their fault we can't say. It is tough. There is definitely room for improvement has it looks great on the surface
Cleanliness
5
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
5
J.K. - Family/friend
Assisted Living
February 6, 2023
4.0
Verified Review
Would recommend!!!
Things are going well at Ellen's place. Dad is acclimating well. The staff cares a great deal, and they also treat my dad with respect. They watch over him and make sure that his needs are met! They don't always come soon enough when he needs them, but that is to be expected.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
5
Anonymous - Family/friend
Assisted Living
September 8, 2022
4.0
Was a excellent place but things changed
My mother was there for approximately 6 years. Most of the years management and staff were excellent...I never had to worry about my mom being taken care of. Clean place ..caring staff..good food...great attitude and atmosphere. Then ABOUT a year or so they hired a women don't know if she is a nurse or cna....my mom did not like her at all...my mom would not tell me why...and I have to watch what I say so I don't get in any legal trouble...99 percent of the staff there is awesome and caring...but because of the ONE bad apple that the management seems to defend....I would be afraid to put my loved on in there because of her. And I am speaking of the sylvan circle location. I would put a camera in the room to be safe...I wish I would have done that ...but by the time I knew I could...my mom had passed. Let me be clear my mom had 5 awesome years there till the bad apple showed up...the rest of the staff is awesome....
Cleanliness
5
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
5
Alicia B - Family/friend
Assisted Living
January 29, 2022
5.0
Wonderful!!!
I had to find a place that gave end-to-life care for my 90 year old aunt who had many cognitive disabilities. She needed a small place that could provide everything as she couldn’t be moved again. Ellen’s Home was perfect!!! It truly has a homey feeling, nice sized rooms, and a comfortable setting. However, it was the care she received and the communication I received that really stood out!! Every care giver formed a special bond with my aunt and they all treated her caringly. In the end, hospice was brought in and Ellen’s Home took care of everything. I am grateful to Rllens Home for making the last 3 years of my aunts life comfortable, happy, and safe!!!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Diane F - Toured community
Assisted Living
December 6, 2021
4.0
Verified Review
My tour review
This community was nice but I just did not get the feeling that this was the place for my loved one when I walked in.
ds - Toured community
Assisted Living
August 11, 2021
4.0
Verified Review
my review of Ellen's Home of Germantown
We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly. We did not feel rushed at all and they took their time with our family.
anonymous - Toured community
Memory Care
April 26, 2017
4.0
Nice facility and people, but they didnt have room for Mom at this time. Also, they didnt know I was coming for the appt.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
March 20, 2017
3.0
Verified Review
Tour was Nice, But not the Right Fit for Us
My tour of this community was pretty nice. Everything went well, and the experience was a nice one. The community looked good. From what I saw everything appeared to be well maintained. My tour went well, but this was not the right fit for my parents.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Anonymous - Toured community
Memory Care
March 18, 2016
5.0
Review of Ellen's Home of Germantown - Germantown, WI
This was a wonderful place and the director was super. The only reason we didnt choose here was because our need was now and there was a waiting list
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Happy Family - Family/friend
Memory Care
November 5, 2013
5.0
Verified Review
Good Communication
I like it a lot! I really like Wendy and I think they've been communicating well.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Susan - Family/friend
Memory Care
August 23, 2013
5.0
Verified Review
Excellent, personalized memory care
It's a lot of money but it's worth it to spend. She's being taken care of 24/7 and I think that she's very well placed. They have more staff and there's more structured activity. I would recommend it to anybody, they kind of view the home as the residents home, not as a place that they work at so they try to find out thigns about the residents like what they were interested in before they were stricken by Alzheimer's or dementia. My mother liked to sew so they went and got something like a child's sewing kit to keep her mind going and they cook and they do everything they are able to do at their stage of the disease. The staff all has a sense of humor, they are very lighthearted, they know how to deal with people with advancing disease and they know that residents aren't really in control of what they do or say so they're very well equipped.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
A Place For Mom Customer - Toured community
Memory Care
December 12, 2012
5.0
Verified Review
The nurse was great! Very clean, nea...
The nurse was great! Very clean, neat up-to-date. Safe. Loved it
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-15 out of 15 reviews

Neighborhoods
around High Point Residence Germantown North

See what the neighborhood has to offer and what’s nearby:
High Point Residence Germantown North in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Wisconsin regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Wisconsin regulations for Assisted Living.

Frequently Asked Questions
about High Point Residence Germantown North

High Point Residence Germantown North offers Studio. Learn more.

A Place for Mom has scored High Point Residence Germantown North 5.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (262) 208-4743 to reach a resident at High Point Residence Germantown North.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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