Crystal Creek at Preston Hollow

11409 N Central Expressway Dallas TX 75243

866-465-5993

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Summary of Crystal Creek at Preston Hollow in Dallas, Texas

At Crystal Creek at Preston Hollow, we provide a myriad of community features. Residents can participate in frequent off-site adventures and outings. Animals such as dogs and cats are permitted in resident rooms. Free high speed internet is offered to all our residents. Our location conveniently offers resident parking and guest parking. Our purpose-built community provides the benefit of specialized care; every facet of the community is designed to cater to the individual needs of its residents.

Dining Options

All meals are provided to occupants. Dining options are comprised of specialized dining programs available to meet the needs of residents.

On-Site Activities

Residents can exercise their physical and mental well-being with specially curated on-site activities. To ensure residents enjoy a diverse cycle of events and recreation, we employ a full-time activities director. Our communal space has a piano centerpiece for musically inclined residents and scheduled performances.

Outdoor Common Areas

Outdoor common areas are designed with accessibility, flow, and movement for resident mobility.

Indoor Common Areas

Indoor common areas are a nice, quiet place to enjoy the company of fellow residents or to just relax. Our community is secured to ensure our residents are protected. Residents have access to our communal spaces including our community library, complete with a diverse selection of titles and a TV lounge, perfect for catching the latest episode of your favorite show or enjoying sports programming with other residents.

Languages Spoken at Crystal Creek at Preston Hollow

Staff members who speak Spanish are employed by the community. Ground floor units are available. Resident quarters featuring wheelchair accessible showers are available.

Premium Services at Crystal Creek at Preston Hollow

Transportation

Our community provides complimentary transportation services.

Personal Services

In our lobby, a dedicated concierge is available to handle the basic and immediate needs of you and your visitors. We have a beautician conveniently located on-site - residents can easily receive beauty treatments for all occasions. Our on-site beauty salon provides hair care and beauty treatments, and our on-site barbershop can take care of all your grooming needs.

Religious Services

We offer on-site devotional services, so residents can practice or worship in the privacy of our community. Catholic, Protestant, and Jewish religious services are available, provided by a visiting chaplain. Offsite devotional services are offered in the nearby area.

Medical Care Services

Our 24-hour awake staff is available to assist your loved one in fulfilling time-sensitive needs, should they arise. All services are provided by licensed practitioners who are on staff 24/7. There are licensed nurses on-site to administer injections when needed. Our medication-care managers organize the medication services available to our residents. On-site RN's and LPN's are available. Our community staff includes registered nurses. We have a registered dietician / nutritionist on site. We have a Medical Director on staff who is responsible for putting together healthcare programs for residents, including medication management. This facility is not licensed by the state to offer medication dispensing services, however, residents are supported in their self-medication efforts as much as possible. Our caregivers receive specialized training in all applicable fields. Our lobby has a dedicated concierge available to attend to the basic and immediate needs of you and your visitors. We recruit first-class visiting podiatrists whose job it is to ensure our residents are happy, fit, and mobile. Regular visits from specialized occupational therapists are available to residents to aid development, recovery, improvements, and maintenance of skills needed for daily living. Speech therapy services are provided by trained and certified speech-pathologists. A visiting nurse is available to all residents. We always have a doctor on call to handle adjustments in medication, continued consultation, and urgent medical needs when they arise. A dentist pays regular visits to our facility. We offer on-site home care to our residents to ensure all healthcare needs are engaged. Our residents may schedule reminders for medication and care activities. On-site hospice care is provided. Our community offers respite care - a short-term stay at a senior living community - perfect for those recovering from a hospital visit, the interim during which a caregiver takes an extended vacation, or simply to experience a senior living trial period. This community provides ADL assistance, medication administration, and licensed nurses are onsite to administer injections when needed. We can administer a sliding scale program to monitor insulin levels via glucose tests, and adjust medications based on the results. Staff members are versed in the usage of the Hoyer Lift for total transfers. Services include incontinence care for bladder-related and bowel-related symptoms. Services for residents with Disorientation/Lack of Awareness issues ensure residents are well-directed and receive support in living a healthy lifestyle, and that no one's needs are neglected. Restless residents may wander to cope with the anxiety caused by Alzheimer's disease and dementia - our facility features a locked and secured neighborhood to ensure the safety of all.

Community highlights at Crystal Creek at Preston Hollow

Community Certifications

Our community is home to residents age 55 and above.

Pricing at Crystal Creek at Preston Hollow

Room Type
Monthly Range* (USD)
Studio
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1 Bedroom
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2 Bedrooms
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Semi-Private
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Reviews of Crystal Creek at Preston Hollow

2.8 of 5 Average rating
4 Reviews
Reviews gathered from across the web
(1) A Place For Mom
(3) SeniorAdvisor.com
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  •

    Can only speak for the rehab portion. Not impressed and would never recommend this place. Not even 24 hours after my grandmother was in the hospital, I visited her and she looked absolutely horrible. She was lethargic and week, could barely stay awake, and her skin was incredibly pale. The nurse refused to believe that she looked bad, and flat out argued with me. Now, my grandmother lives with me and I see on a daily basis. I am her primary caretaker, so I am pretty certain of when she looks ill. On top of that, I am also an ICU and ER nurse, so I definitely know when a patient is sick. He told me that she has looked that pale said she came in, which was not true. He was very dismissive, aggressive, and rude to me, eventually refusing to talk to me because "I am not on the facesheet.' I hit the call button because she had had a bowel movement, and I had managed to get her cleaned up and changed before anyone had even realize that the light was on. She had had to black stools throughout the day, which no one had bothered to alert the nurse to. She ended up being severely hypotensive and anemic with a blood count approaching critical levels. Clearly, the nurse in question who argued with me and said "we are trained to assess our patients" needs to hone his skills. She ended up with a severe diaper rash (which the nurse also argued with us about), and it took us staying on the staff to even get her bathed. She has been there one month and has really made very little progress as far as getting back to her previous level o functionality; her insurance is requiring her to be discharged because she somehow meets criteria for it - she can't even transfer to the bed or toilet safely and is unsteady on her feet. Makes me wonder what is in her medical record. So she is being discharged today, because she walked 150 ft once, and since she's walking soooooo well, they only arranged for her to have a wheelchair, no walker. The even knew she would have to get up stairs to get into the home. Zero effs are given as to how their patients/residents will function once they leave. Not sure how they earned high marks for their "skilled rehab," but coming from a healthcare professional, it is seriously lacking and should be avoided.

    Review originally written on A Place For Mom
    March 2019
    Review originally written on A Place For Mom

    Can only speak for the rehab portion. Not impressed and would never recommend this place. Not even 24 hours after my grandmother was in the hospital, I visited her and she looked absolutely horrible. She was lethargic and week, could barely stay awake, and her skin was incredibly pale. The nurse refused to believe that she looked bad, and flat out argued with me. Now, my grandmother lives with me and I see on a daily basis. I am her primary caretaker, so I am pretty certain of when she looks ill. On top of that, I am also an ICU and ER nurse, so I definitely know when a patient is sick. He told me that she has looked that pale said she came in, which was not true. He was very dismissive, aggressive, and rude to me, eventually refusing to talk to me because "I am not on the facesheet.' I hit the call button because she had had a bowel movement, and I had managed to get her cleaned up and changed before anyone had even realize that the light was on. She had had to black stools throughout the day, which no one had bothered to alert the nurse to. She ended up being severely hypotensive and anemic with a blood count approaching critical levels. Clearly, the nurse in question who argued with me and said "we are trained to assess our patients" needs to hone his skills. She ended up with a severe diaper rash (which the nurse also argued with us about), and it took us staying on the staff to even get her bathed. She has been there one month and has really made very little progress as far as getting back to her previous level o functionality; her insurance is requiring her to be discharged because she somehow meets criteria for it - she can't even transfer to the bed or toilet safely and is unsteady on her feet. Makes me wonder what is in her medical record. So she is being discharged today, because she walked 150 ft once, and since she's walking soooooo well, they only arranged for her to have a wheelchair, no walker. The even knew she would have to get up stairs to get into the home. Zero effs are given as to how their patients/residents will function once they leave. Not sure how they earned high marks for their "skilled rehab," but coming from a healthcare professional, it is seriously lacking and should be avoided.

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Community Details at Crystal Creek at Preston Hollow

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    • Crystal Creek at Preston Hollow Amenities

      • Devotional Services Offsite
      • Indoor Common Areas
      • Activities Onsite
      • Outdoor Common Areas
      • Devotional Services Onsite
      • Activities Offsite
      • Beautician Onsite
      • Meals Provided
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    • 866-465-5993

    Senior Housing Types Provided at Crystal Creek at Preston Hollow

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