Crane's Mill
459 Passaic Ave, West Caldwell, NJ 07006
Senior Living Options Offered
Pricing at Crane's Mill
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Amenities
Health Care Services
Staffing & ancillary services
Meals & Dining
Room Amenities
Community Amenities
On-site dining options
Transportation & parking
Pets
Common areas
Recreational areas
Services
Memory care services
Activities
Reviews of Crane's Mill
(6 reviews)
Cleanliness
3.7
Care services
1.7
Staff
No data collected
Meals & dining
No data collected
Activities
2.1
Value for cost
1.6
This is absolutely the most miserable place. They hire some of the rudest, nastiest people. Skilled admin & social worker [name removed] are pathetic best friends. Do not send any one you love here.
Response from Crane's Mill
April 2, 2020Hello Lina, Comments about our programs and services are very important to us. Whether from those we directly serve or others in the community-at-large, this voluntary input helps us identify what we are doing right and--most important--what could be improved. In addition to sharing this review, please contact our Executive Director at [removed] so that together we can begin a conversation about your concern.
Our father was at Crane’s Mill for a couple of years. Unfortunately, his health gradually declined, and he suffered a hip fracture, while he was at Crane’s Mill. Then his health declined further. We all decided he would be better off at another facility, where his conditions stabilized, and he actually rallied, gained some weight, and improved overall. He has since passed, but his last 2 years demonstrated a better quality of life. We would not recommend Crane’s Mill for their family members.
Response from Crane's Mill
March 5, 2019Hello Bruce, Comments about our programs and services are very important to us. Whether from those we directly serve or others in the community-at-large, this voluntary input helps us identify what we are doing right and--most important--what could be improved. In addition to sharing this review, please contact our Executive Director at [removed] so that together we can begin a conversation about your concern.
Clean lobby and nice apartments. They also have separate cottages for independent seniors.
Response from Crane's Mill
May 15, 2017Thank you for sharing your thoughts on our community.
This place has gone way downhill. The rehab center does have some pros: Good physical therapy, great kitchen staff and descent food, good physician assistant and on call doctor, some nurses who care. Cons: It takes ages to find out who is assigned to help your loved one. When you do, good luck finding them. Aids are not dispatched to rooms in a timely manner (call buttons ring in perpetuity), patients with physical limitations hardly get assistance when they need it (left to pee in diapers even when cognitive and continent, left in wet diapers too long), aids have a negative attitude, temporary staff comes in and out and don't even know the patient's case. If you do try to bring an issue to someone's attention, the MO is denial and defensive behavior. This is not the place if you want a loved one treated with dignity. We will not be back
Response from Crane's Mill
January 6, 2017Comments about our programs and services are very important to all of us at Crane's Mill. Whether from those we directly serve or others in the community-at-large, this voluntary input helps us identify what we are doing right and--most important--what could be improved to better serve our residents. In addition to sharing a review on this site, please contact our Executive Director directly at [removed] so that together we can begin a conversation about your concern or interest.
Awful. Upper management devious scoundrels. Deceptive,calculating and no integrity. Do not trust your loved one to these folks. Go to Green hill. They cajoled us for cash every step of the way. Care of your loved one is secondary.
Response from Crane's Mill
April 18, 2017Comments about our programs and services are very important to all of us at Crane's Mill. Whether from those we directly serve or others in the community-at-large, this voluntary input helps us identify what we are doing right and--most important--what could be improved to better serve our residents. In addition to sharing a review on this site, please contact our Executive Director directly at [removed] so that together we can begin a conversation about your concern or interest.
The assisted living portion of Crane's Mill is sorely lacking in both personal care and level of activities. Because this is a continuing care community, the Activities staff has to spread itself across all areas of care. Therefore, the Assisted Living unit gets 1/4 of all the activities. Our mom has a LOT LOT LOT of time when there is nothing to do at all. As for nursing care, it's extremely discouraging. Most of the staff in assisted living are LPN's at best and between their lack of english skills and their limited medical knowledge, it's not the best situation. Dispensing medications is their strong suit, but if there's a wound or an injury, they are not competent. Unfortunately, our mother is now too frail to be moved or we would move her to Emeritus in Hillsborough which, although the food there isn't good, we've heard the care is much better.
Response from Crane's Mill
April 18, 2017Comments about our programs and services are very important to all of us at Crane's Mill. Whether from those we directly serve or others in the community-at-large, this voluntary input helps us identify what we are doing right and--most important--what could be improved to better serve our residents. In addition to sharing a review on this site, please contact our Executive Director directly at [removed] so that together we can begin a conversation about your concern or interest.
Frequently Asked Questions
What room types does Crane's Mill offer?
Crane's Mill offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
How do other families rate Crane's Mill?
Crane's Mill has received an average review rating of 1.6 based on 6 reviews. See all reviews.
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