Atria Cranford

There is at times a lack of communication between our family and the care teams. The director is extremely transparent and communicates with us very well, especially throughout the Covid-19 pandemic. They clean the dinning room and living room after every meal and the hallways and common areas were always vacuumed. The grounds were also very well maintained. The activities director is great and she put on a lot of different activities to keep the residents entertained. One thing I wish they would do more of is offer to have the residents play cards, which my mother personally enjoys a lot. During the community lock down, the activities director has done very well with coordinating communication between us and our loved one. For the most part they have done well with my mother's care. The care is extremely expensive and we aren't sure how the care can be quite so expensive.

The food is wonderful, Every staff member goes out of their way to assist you & make your stay enjoyable. Lots to do every day. Transportation service is excellent. rehab process has been very successful. The one negative I could find would be more clarification of their billing & residence agreement would be helpful

This is the answer for my M-I-L. She had a stroke & needs help with personal care. She can no longer drive nor shop/cook for herself. Prior to moving to Atria- she had a 24/7 aide @ her apartment. But she was missing the socializing she had pre-stroke. There are loads of activities to choose from on & off-site. There are several choices at every meal & the kitchen is open 7am to 7pm! Dinnertime- linen table cloths are on every table. She does use the house doctor, so she does not need to go off camps for care. She has received P.T. while there and is now mastering the use of a walker & only uses the wheelchair if she is tired or going a long distance. She NEVER thought this choice would work for her . After living there for 4 months- she is stronger & more independent than we ever thought she could be. My husband is an only child- and he now has peace of mind knowing she is living in a safe, well thought out community.