Atria Cranford

Our loved one was there for respite care and we really liked how secured the community it, we did not have to worry about our loved one wandering off. Also they have a great setup when it comes to the security of the elevators -the residents are not able to use them without a staff member present

This is a good community and it is worth checking out for your loved one. I feel the staff pay a lot of attention to the residents. They have a lot of activities to keep the residents engaged. The staff are friendly and courtesy. They are good and quick to respond to our questions and concerns about our loved one. The apartment, transportation, all the meals, utilities, housekeeping, and changing of the linens is included in the monthly fee. Games, arts and crafts, memory, word games, and more are some of the activities for the residents to choose from.

We toured Atria Cranford and it was very nice and hotel like. We didn't see any of the residents out and about. They were all in their rooms, whereas at the other communities we saw them all engaged in different activities. Because there was no one around, it kind of gave off a weird vibe and that's why we chose a different place.

Atria Cranford have some good people on the administration level to assist the families. There are some caregivers that really care for the residents, and then there are others that just want to get out. They try and make it a pleasant experience for the residents as possible. The food is pretty good. Movies, piano entertainment, games, singing entertainment, floral arrangements, and more are some of the activities for the residents to stay engaged with in the community.

Our family had an in person tour and we really liked the facility and loved the staff members, but what it came down to was the rooms. They were so tiny we thought our loved one would go crazy being cooped up.

We have been very happy with this community and the care that my loved one is receiving. All of the staff that we have met so far have been great. They have very caring and compassionate staff at this community and they know everyone by name. They also offer a lot of activities for the residents to do, spiritual, mental, creative activities for them. They also have doctors on site which is very nice.

I would say look beyond the marketing stuff and calendar of activities. They had a full calendar of activities, but they were a disappointment. There was always bingo and stuff, but aerobic type of activities were always an afterthought. My loved one was supposed to get checked up on. But apparently to them, that simply meant they would ask him how he was and take him at his word that he was okay. The common areas were clean, but I would see little flies around the garbage in the living areas. Dad did like the food.

I would recommend this community for your loved one. They have a lot of activities and there is always something going on for the residents. We sometimes have to talk to the staff to make sure that things are on the right page. [name removed] is an executive administrator and she is very resourceful and excellent with us.

We've had a good experience. They're very open and flexible. We can visit our loved one every day. We were able to move him from one area of care to another. They've catered to all of our questions and concerns. They're able to do a better job caring for our loved one than my mom was able to do by herself. He eats the food and seems to enjoy it. The activities are great. This type of living is expensive, but I think they're pretty reasonable on the cost. And all along the way, they've been super patient and flexible with us.

We chose Atria Cranford because it is super close to me, the value for the money is great. It is lower priced than most others I looked into, and it is a smaller facility so it is more personalized care. The day to day aids from dietary to housekeeping are very sweet and they do really care about the residents. The facility itself is a little older so not super modern. The room sizes are on the smaller side. They seem to have a lot of activities provided, we just have not had any experience because my mom does not participate. I would recommend to others looking.

We chose Atria Cranford because my mother needed more care and the location was good for me. It is a bright and cheery environment. They have been good with communication and keep us updated with newsletters. My mom has complained about the food, she said it is hit or miss depending on the day. I do think staff is usually very helpful, sometimes I have trouble with communication so they could use a little improvement there. Overall I would recommend to others looking.

i toured this community and it was very nice. The staff was friendly and informative. The pricing was just way to expensive

Our experience has been amazing, and we are so grateful for the services they offer. They staff members are all very informing and always have constant contact with our family. They call us immediately with any updates which we are very very grateful for. It is very appreciated not being left in the dark. We are very happy with our loved one who is there, and our experience has truly been positive. We are very at ease.

There's been a lack of communication. Corporate doesn't want to hear anything. They're nonchalant about addressing certain issues. You have to go to the executive director to get anything resolved. They don't know how to take care of hearing aids. They just plop them in an envelope and mail them back to you. When that hearing aid arrives in bits in and pieces, they do nothing about it. Basically my loved one was confined to his room with nothing to do all day since Covid started. They're not offering any kind of activities, and his mental health has declined. From what I've seen, they do keep the place clean, individual rooms as well as shared spaces.

We chose Atria Cranford because we liked the variety of activities to keep residents engaged, the size of the room that she has, and the staff members have been nothing but wonderful. They are so accommodating. They do provide family face times and the director sends out emails, they do also have an app where you can stay updated. It is a little more expensive then a some others we looked at but I feel the care and quality they offer is worth it.

We love Atria Cranford. I interviewed a lot of places and I liked the staff here and the level of care they were able to provide. The rooms are on the smaller side but they are adequate. I think it is a great place for my mom and they provide good care. I would highly recommend them.

The care that my loved one is receiving is good and the staff is friendly. I would definitely recommend this community to others

The community was absolutely fantastic. They even kept in touch with me prior to the pandemic. The activities were great for the residents to choose from. There isn't a negative about this community. This is based on my tour and communications from the community.

We chose Atria because the facility was more fresh, we liked the independence they gave the residents, and it was up to date. The apartments are good living size, nice and big. My father didn't care for the food, very bland. I would recommend if you have the money to afford it, but otherwise it is very expensive.

Atria Cranford is a nice place, it just wasn't for us. This community wasn't able to provide the specific help that we needed. We didn't think the staff was very well trained to handle residents with Alzheimer. My husband wasn't able to participate in the activities provided, but they did have board games for the other residents to participate in. The food was very good it was very well seasoned, My husband loved it. The dessert could of used some improvements. The rooms are Atria are just fine. Overall it was a good experience, their decorations were very nice. They have a really nice garden especially in the spring and summer when all the flowers and trees start to bloom.