Atria Cranford

My loved one was a resident at Atria Cranford. [name removed] was terrific. The first gentleman that I spoke to was rude and obnoxious. Communication was not that great. I didn't care for the nurse who did my loved one's evaluation. And the fees were very high for a person who stayed in her room. I'm not sure if I would recommend this facility to others, depends on the care one needs. I didn't like the scale that they used. And they should consider accepting insurance.

What we really like most about this community is that they understand my brother's needs as a mentally ill man and are accommodating with services he really requires. Management team is flexible and responsive. A please to work with the Atria team. Yes, we would definitely recommend Atria Cranford to other families looking for a place for their loved ones. And I am very pleased with A Place For Mom. [name removed] was terrific.

The people are really nice and helpful. I think if they had a more computerized system or portal it would be easier to do follow ups. They do need to work on improving the meals. They have very few vegetarian options. All stuff they are working with me on though so I appreciate it.

I was going to move Dad there but glad I learned about their religious discrimination before I did it. Their approach to LIE to Dad tricking him into going against his religious beliefs left a bad taste. I feel like we dodged a bullet there. The original sales rep on site was awesome. I was signing contracts when they found out Dad doesn't believe in vaccinations and I do not either. [name removed] is the one that broke the news wasting our time. She lied stating that it was state law and Dad couldn't get into a facility without Covid vax at a minimum. Then she wanted to trick him by convincing him it was something else he would agree to. With that recommendation to trick the patient, huge red flags at the 11th hour.

The staff is very nice. They are caring towards the residents, and get involved in the activities. The staff are good at trying to get the residents involved in the activities. The staff serve the meals in the dining room, and if the resident doesn't want to leave their room, they will deliver the meals to the resident's rooms. The staff communication with the family is good anytime we have questions.

It is comforting to have our family member in such a caring environment. The staff is attentive and friendly. Our family member is well cared for and they have communicated effectively about her needs.

I was faced with a decision to have a family member remain at home with 24 hr assist or move to an Assisted Living environment. I had to decide quickly, after a fall she had at home. Researched facilities in our area. The Atria responded quickly to all my questions & concerns.After considering all the options for a good quality of life, the“Atria” was the best decision. Although she required a great deal of care physically, she is mentally aware of her situation. The level of care she requires is costly, however she is well taken care of . There’s undoubtedly an adjustment period in which the entire staff was great. They can be contacted various ways & respond quickly. She’s been at the Atria for 1 year. She has adjusted to the routine, is thriving, and enjoys all the activities offered.The staff has been so willing to help us in every aspect. Admissions, nursing, recreation, culinary, maintenance,&housekeeping.Thanks for helping, caring,& giving us peace of mind!

Atria Cranford is very impressive in many ways. From the well designed building and decor to the caring staff. The dining room is like a fine restaurant with delicious selections. Entertainment and social events are on their daily calendar. Occassionally a vendor pop up shop on premise for the residents to purchase essential items. A very well managed facility.

My mother-in-law is a resident at Atria Cranford. This year she changed rooms. It was found that there were issues there causing us great difficulty getting some of the devices working in her previous room. The Maintenance Director and Executive Director came up with a custom solution to allow us to get the devices reliably working. I commend the Maintenance Director who learned everything about the devices. He went above and beyond his job role worked with support to diagnose, setup, configure and restore the services she counts on. The Executive Director and Maintenance Director offered to be contacts should we experience new issues. Their care and compassion for my mother-in-law really impressed us. They eased her frustration with the matter, communicated with her in simple terms and helped her understand what steps were being taken to solve the issue. We feel good knowing Atria staff will work with care and compassion to provide aid whenever an issue may arise with its residents.

Mom is thriving due to the staff members who are friendly and accommodating. Executive director, business director and 2 social directors(male and female) are outstanding caring and patient and the transporter gets our family members safely to their destination.. without outstanding individuals like Atria’s Cranford location it would not have its great reputation. Ty all

This facility has excellent care, friendly staff, and very up to date and clean facilities. Was very impressed every time I have visited. Was also very impressed by the wide selection of activities provided for the residents here.

After many tours of local assisted living facilities, we placed our Mom at Atria in Cranford. The feeling of comfort hits as you enter the facility. Mom has adjusted very well as a result of her level of care, fun filled activities calendar and caring staff. Our requests are always responded to in a timely and friendly manner. Staff members know the residents by name and tend to their needs accordingly. From the receptionists to the medical, administrative, culinary and facilities staff, everyone is involved, responsive and welcoming. I feel comfortable visiting at any given time and know Mom is in good hands.

My grandma currently lives at Atria and my family couldn't be more pleased. She is in memory care Life Guidance and my family was always very nervous about her being in the care of others but the staff treats her very well and treats us like family. The food is tasty, hot and there is a variety to chose from. The activities keep her busy and her room is always very clean. I looked at brookdale senior living and arbor terraces but this felt like home compared to them.

I am extremely happy with the experience Atria has provided for my grandma. She is very happy and has made friends here. Anytime we visit we are also able to speak with the nurses and doctors in person which is always nice as well. We can rest easy knowing she is being taking care of.

My mother is currently in the memory care wing and our experience has been very positive. The staff is very responsive to inquiries. Compared to other facilities, Atria stands head and shoulders above the others .

It was a very emotional transition for me at first. The staff at Atria has proven me wrong. They are all wonderful ,caring and sensitive when caring for the residents. My. Mom is taken care of and that gives me comfort. Everyone is very observant and careful so everyone stays safe thank you ! May god bless your courage ,efforts ,and strength.

This place gives me a home feeling..if I needed to be placed in a facility I would definitely come here..the staff goes out of tge way under all circumstances...this is all new to my family and I but we made a good pick bringing my mom here

Mom has available care 24 hours a day 7 days a week. As a stroke victim in a wheelchair, she needs a lot of help and the competent and attentive staff a Atria Cranford are very reliable. On site nursing and doctor also relieve our family's concerns. She enjoys the food in the dining room and room service when needed. Atria was a good choice for her assisted living needs.