Brookdale Wayne AL/MC

I can’t share enough positive things about Brookdale Wayne. Their staff is responsive to anything we ever need. The care is the reason we decided on a place for mom, and the care at Brookdale Wayne is truly excellent. When looking for a place for my mom, I wanted a place she would feel comfortable and at home. From the sales experience, through day mom arrived, and everything since, has been a great experience. Sure there are some bumps in the road that were part of adjusting and learning but one thing I can say for sure; mom at home was unsafe. Mom at home with help was not enough help, I can sleep better at night knowing there are staff there to help 24/7, and I have some more balance in my life! I would highly suggest Brookdale Wayne for your family.

My mother has been at Brookdale for several months and has adjusted well. They provide several daily activities and outings. The staff is very attentive to her needs and always encourage residents to participate in activities. She loves the food and has made several new friends. [name removed] the Executive Director is great! I would definitely recommend this facility.

If you really dislike your parent then this is a good place. Otherwise look elsewhere. I agree with the other negative reviews listed.

Brookdale Wayne has been a tremendous blessing to us. We have been very fortunate to have both of our parents in their care for 3+ years. All the employees from the nurses and aids, to the receptionists, to the chefs and waitresses have treated my parents like family, showing genuine care and concern and giving us peace of mind about their well-being. Our dad had some complicated heart issues and the level of continuous support he received throughout his time at Brookdale was always appreciated, by him and by us. After our dad passed, the outpouring of support for our mom was heartwarming. Dad always said he loved living at Brookdale; he knew it was the best place for them at that time in their lives. Since dad’s passing mom often comments how happy she is at Brookdale, often saying how nice everyone is. We are so thankful to the team who makes that happen every day!

my mom is 91 years old and moved into brookdale in [date removed] she was reluctant coming to a assisted living facility. Much to her surprise she has made many friends and the staff has gone above and beyond to make her feel like family [name removed] and her staff are top notch. my mom always has such nice things to say about the program director [name removed]. She absolutely has made my mom happy and always looks forward to the activities that she plans. always one of the bright spots in my moms week if you are looking for an assisted living facility for yourself or a loved one do your self a huge favor and go for a tour/ visit

At first and understandably my mother in her 90s was reluctant to move into assisted living. Now she is thriving. She is treated with love and respect.. which is so important.. I love the staff here they respond so quickly. The place pretty , clean and there is always something to do. It was the perfect place for mom.

Their staff needs significant additional training, both administrative and clinical. That's the main thing. My family is all medical professionals, and each time we went there, we witnessed the same staff members in similar positions not doing their role well, in terms of lifting and gate transfer. Those things were not done appropriately, and could have caused more damage than the help they were trying to provide. There was really poor communication around medication, which could cause missed doses and overdosing. No one was on the same page. Communication in general was very poor, between themselves as a team and also with the family. The staff is really nice and well intending. I just think they're not very competent and lacking in training.

The first time we were able to get inside the community was just a couple of days ago and it was very clean. The staff members there are very good and the lady who runs the memory care unit is just phenomenal. Our loved one is well taken care of, she really enjoys the breakfast and dinner. The activities are good and they have been trying within reason to do things like bingo while distancing, play scrabble, painting classes, puzzles and a lot of activities that has helped our loved one with her memory. We have no complaints and they have done a great job at keeping the covid positive rates down.

The staff at Brookdale Wayne were very welcoming when we were visited and they were very friendly. They are very willing to listen to us when we need something, however the night staff is lacking a little compassion. The rooms at this community are pretty spacious and very nice. The food is about average, we would give it a three out of five. We would recommend this community to a family or friend

We felt like we weren't getting our moneys worth. The activities they did have were arts and crafts, a jazz band come in that would perform occasionally. Religious activities, morning exercise. We chose this community because the staff really listened to us at first, they were showing us what we wanted, but when she moved it, it was not what we were promised. The room sizes were very nice. We did eat there a couple times and i would give the food a rating around a four out of five.

Brookdale was friendly and personable. Pricing varied due to stage on assistance. Rooms were new and had amenities for patient. Needs to have different doctors come to patients rather taken them out of facility. Has transportation but only for immediate town.

Of all the recent communities I visited Brookdale focused the most on care services such as my mother's physical and mental needs rather than the building or apartments. I appreciated [name removed]'s attention to detail and patience regarding how the staff could meet those needs. The tour and facility seemed very good and I would consider them for my mom's long term care.

I am so glad that my cousin who was suffering from ALS chose to move into Brookdale Wayne, an assisted living facility for seniors. Over his stay I was very impressed by the sincere concern that the entire staff had for both his physical and emotional well being. His needs were continually re-evaluated to assure that the level of necessary care would be quickly adjusted. The nursing staff is excellent proving daily their high level of expertise in delivering senior health care. I observed only the highest level of respect and courtesy from staff members to all residents, family members and friends. A true sense of a caring community is evident. The high level of compassionate care delivered is not only felt by the resident staying there, but extends well beyond the walls to their family members and friends. If you are searching for a five star assisted living facility; do yourself a favor and give Brookdale Wayne a visit.

Tour guide never said hello to residents as we passed. People seemed not engaged. The Main Street idea was nice.

Brookdale Wayne is a lovely community with the most amazing staff -- the director and her team went way above and beyond to help accommodate my mother. The community is beautiful with many activities available for their residents.

This was a nice community when looked at it. The people we met were nice and they offered some nice activities. This community was one of our choices. The community we chose was the last community we looked at.

I toured this community for my mother, and her needs. Everything went well, and this is nice community. The staff I cam across was kind, and very friendly. It was a pleasant experience. Everyone was very nice too my family, and myself.

I am impressed by the sincere concern that the administrators and staff of the Brookdale Senior Community ave for the physical and emotional welfare of each one of the residents. Within the walls of Brookdale,, you have created a home in which people of age can find pleasure,companionship, and, most importantly, a reason to face each new day with hope and a smile. It's also a delight to witness the respect and courtesy with which all those who work at Brooksdale treat each other. Lastly any place that allows dogs entree cannot be bad. How old does my dog have to be to become a resident?