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Cranberry Park at The Grand of Dublin

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4500 John Shields Pkwy, Dublin, OH 43017

5.3
Review score
39 reviews
Add review
5.3
Review score
39 reviews
5 star
54%
4 star
0%
3 star
5%
2 star
8%
1 star
33%
See all reviews
7.6
Review score
80 reviews
12 facilities
For more information about senior living options:
(866) 374-4058
Cranberry Park at The Grand of Dublin
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Cranberry Park at The Grand of Dublin
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anonymous
-
Family/friend
5.0
Good Experience
Elderly relative spent 12 days there after a short hospital stay. Nursing staff and therapy staff(cognitive, occupational, physical) were attentive and professional. Social work staff was very helpful. She made progress prior to insurance mandated discharge.

About the facility
Cranberry Park at The Grand of Dublin

The Grand of Dublin delivers an upscale retirement experience at its senior living community in Dublin, Ohio. The community resembles a castle with beautiful brick and stone exterior and pristine landscaping. The Grand of Dublin offers plenty to do inside on its Main Street, where residents will find several dining options, a movie theater, and a chapel area.

The community provides memory care services, assistance with activities of daily living, and rehabilitation therapy. The Grand of Dublin offers studio, one-bedroom, and two-bedroom apartments, as well as wheelchair-accessible showers. Residents can delight in amenities such as restaurant-style dining, beauty and barber services, and complimentary transportation.

The area offers ample shopping to satisfy all tastes and budgets at Dublin Village Center, The Mall at Tuttle Crossing, and Sun Center. Nearby dining ranges from pizza, burgers, and Mexican eats to Mediterranean cuisine. Popular nearby attractions include the Columbus Zoo and Aquarium, Coffman Park, and Hollywood Casino Columbus. Top-notch medical care is less than 10 miles away at OhioHealth Dublin Methodist Hospital, and John Glenn Columbus International Airport is about a 20-minute drive from the community.

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state of Ohio, visit the...

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Senior living options offered

Assisted Living

Independent Living

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Amenities
at Cranberry Park at The Grand of Dublin

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • Incontinence Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Low / No Sodium
  • Vegetarian
  • Professional Chef
  • Guest Meals
  • Meals Provided
  • Organic
  • No Sugar
  • Restaurant Style Dining
  • Kosher
  • Gluten-free

Room Amenities

  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Kitchenette
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Full kitchen
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Handicap Accessible

Community Amenities

On-site dining options

  • Bar or Pub
  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Transportation at Cost
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation

Pets

  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)

Common areas

  • Central Fireplace
  • TV Lounge
  • Meeting Room
  • Beauty Salon
  • Computer or Media Center
  • Main Street Shops
  • Outside Patio
  • Indoor Common Areas
  • Library
  • Outdoor Common Areas

Recreational areas

  • Arts and Crafts Center
  • Piano or Organ
  • Movie or Theater Room
  • Game Room

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Intergenerational Programs
  • Devotional Activities Offsite
  • Catholic Services
  • BBQs or Picnics
  • Live Dance or Theater Performances
  • Stretching Classes
  • Protestant Services
  • Visiting Rabbi
  • Happy Hour
  • Other Religious Services
  • Trivia Games
  • Wii Bowling
  • Activities Off-site
  • Visiting Chaplain or Priest
  • Birthday Parties
  • Holiday Parties
  • Live Musical Performances
  • Jewish Services
  • Day Trips and Outings
  • Devotional Activities On-Site
  • Activities On-site
  • Mormon/LDS Services

Compare

Cranberry Park at The Grand of Dublin
Cranberry Park at The Grand of Dublin

4500 John Shields Pkwy, Dublin, OH 43017

Sunrise of Dublin community exterior
Sunrise of Dublin

4175 Stoneridge Lane, Dublin, OH 43017

Dublin Glenn Memory Care
Dublin Glenn Memory Care

6355 Emerald Parkway, Dublin, OH 43016

Brookdale Muirfield (Offering HealthPlus) community exterior
Brookdale Muirfield (Offering HealthPlus)

7220 Muirfield Drive, Dublin, OH 43017

5.3
Review score
39 reviews
5.3
Review score
39 reviews
5 star
54%
4 star
0%
3 star
5%
2 star
8%
1 star
33%
9.1
Review score
32 reviews
9.1
Review score
32 reviews
5 star
45%
4 star
34%
3 star
9%
2 star
6%
1 star
6%
9.1
Review score
28 reviews
9.1
Review score
28 reviews
5 star
64%
4 star
11%
3 star
7%
2 star
7%
1 star
11%
8.8
Review score
52 reviews
8.8
Review score
52 reviews
5 star
43%
4 star
38%
3 star
15%
2 star
2%
1 star
2%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for Cranberry Park at The Grand of Dublin

5.3Review score39 reviews
5.3
Review score
39 reviews
5 star
54%
4 star
0%
3 star
5%
2 star
8%
1 star
33%
Optalis Healthcare
7.6
Review score80 reviews12 communities
Write a review
A Place for Mom has scored Cranberry Park at The Grand of Dublin with 5.3 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Cranberry Park at The Grand of Dublin has 39 reviews with an average "overall experience" of 3.2 out of 5.
Overall Rating
3.2
Cleanliness
3.5
Friendliness
3.4
Care Services
3.3
Staff
3.7
Meals & Dining
3.7
Activities
3.1
Value for Cost
3.1
A Place for Mom has scored Cranberry Park at The Grand of Dublin with 5.3 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Cranberry Park at The Grand of Dublin has 39 reviews with an average "overall experience" of 3.2 out of 5.
Parent company
Optalis Healthcare
7.6
Review score80 reviews12 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 39 reviews
Ron - Toured community
Assisted Living
April 14, 2023
5.0
Excellent Experience
Recently, I had a dear friend stay at the Grand to rehab from a fall and surgery. The staff was very welcoming and had a great sense of humor which was always good for my friends spirits. The Director ([name removed]) of the Grand was extremely kind and stopped by to check on my friend on a regular basis. Finally, because of his excellent care, he healed quicker than expected and was released to go home to live independently. Excellent Experience!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Cranberry Park at The Grand of Dublin
April 27, 2023
Thank you for your feedback. It is our goal that our patients receive superior care to return back to their lives as quickly as possible.
Rachel
Assisted Living
September 8, 2022
1.0
No bed alarms??
Why in a rehab which includes many people who are there for or have a history of falling, would you not have any bed alarms whatsoever. My 94 yr old grandma was found on the floor 3x in one week in the morning. No staff sure of how long she has been there. My grandma was not confused and said one night it was hours. To top it off she was fine one day that I was visiting her, breathing/lungs sounding clear (I'm a nurse and notice these things), then 6 days later of myself not visiting, DIES of pneumonia, suspected aspiration pneumonia, [date removed]. MD stated the x ray looked terrible and not like new onset which means they must've noticed her sounding bad in the days prior and failed to do anything. In fact my mom who was there everyday pushed for an x ray the day she passed and their doctor claimed it "looked fine". Hospital MD was stunned he said that. She became septic and died 3 hours later.
Jerry G - Family/friend
Independent Living
July 3, 2022
1.0
Incompetent medical care - Don’t take your loved one here
This is a review of the “skilled nursing care.” My wife arrived at The Grand on a Friday afternoon, 10 days following back surgery. It took more than a day for them to get all her prescription meds in. There were no physical therapy or wound care nurse services on the weekend. Nursing was understaffed and not well trained. A doctor did visits in the mornings, usually before the facility was open to visitors so family miss these visits unless you get in early. I tried to communicate with staff about my concerns regarding my wife including confusion and weakness. The doctor did not make rounds at all on Monday so I was determined to speak with him on Tuesday. My wife passed away during the night, about three and a half days after arriving at The Grand and more than 40 hours since their doctor last saw her. In my opinion The Grand’s incompetent medical care was responsible for her death. I would never ever recommend this facility to anyone needing skilled nursing care for a loved one.
Cleanliness
2
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Ken J
Assisted Living
June 2, 2022
5.0
quality care
I would like to take this opportunity to extend my thanks to all the folks that attended to my sister during her stay and eventual death while at The Grand in Dublin, Ohio. My sister was in residence from [date removed] to [date removed]. During her stay she was given the opportunity to receive rehabilitation services by professional personnel who did everything possible to help her gain her strength. In her last few months the nurses and others attended to her needs above and beyond the requirements needed for her care. In the last days of her life extra care was taken to aid her needs. Over all the Grand is an excellent choice to any one that requires or has needs for health issues.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Independent Living
February 8, 2020
5.0
Good Experience
Elderly relative spent 12 days there after a short hospital stay. Nursing staff and therapy staff(cognitive, occupational, physical) were attentive and professional. Social work staff was very helpful. She made progress prior to insurance mandated discharge.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Kenneth Thomas - Family/friend
Independent Living
February 1, 2020
0.5
The Good, The Bad and the very much UGLY.
The Good, The Bad and the very much UGLY. I am about to post a very fair review of THE GRAND'S "SKILLED NURSING FACILITY" in Dublin. My wife suffers from Parkinson Disease and as a result of a fall needed a Skilled Nursing Facility to recover in [date removed]. I was given a Medicare. Gov. listing of Skilled Nursing Facilities in [date removed] to select a location. At that point The Grand was very highly rated. I will only discuss one category "Staffing" and it was "Above Average" for me to have selected that location. The current rating for "Staffing" at The Grand published by Medicare.Gov. is "Much Below Average". My wife was there for 7 months until [date removed], when she suffered a seizure and arrived at Riverside Methodist Hospital with a temperature of 102 degrees and PNEUMONIA in both lungs. Most of the Nursing Staff who I have met scheduled for the evening shift are undertrained at best. In seven month, The Grand, can only now be described as an "UNSKILLED NURSING FACILITY".
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Kenneth Thomas - Family/friend
Independent Living
February 1, 2020
1.0
The Good, The Bad and the very much UGLY!
The Good, The Bad and the very much UGLY. I am about to post a very fair review of THE GRAND'S "SKILLED NURSING FACILITY" in Dublin. My wife suffers from Parkinson Disease and as a result of a fall needed a Skilled Nursing Facility to recover in 2019. I was given a Medicare. Gov. listing of Skilled Nursing Facilities in May 2019 to select a location. At that point The Grand was very highly rated. I will only discuss one category "Staffing" and it was "Above Average" for me to have selected that location. The current rating for "Staffing" at The Grand published by Medicare.Gov. is "Much Below Average". My wife was there for 7 months until [date removed], when she suffered a seizure and arrived at Riverside Methodist Hospital with a temperature of 102 degrees and PNEUMONIA in both lungs. Most of the Nursing Staff who I have met scheduled for the evening shift are undertrained at best. In seven month, The Grand, can only now be described as an "UNSKILLED NURSING FACILITY".
Cleanliness
2.5
Friendliness
3
Value for Cost
1
Care Services
1
Activities
3.5
anonymous - Family/friend
Independent Living
July 14, 2019
0.5
Stay away
The facility is beautiful and clean. However, they are not competent to provide rehabilitation services. My mother was sent there to have therapy after getting a pacemaker because she was very weak. She told us she was walking and eating. Come to find out she was refusing therapy and barely eating. Not once did any member of the staff - from the doctor, head nurse, floor nurses, pt or social services - let my dad or I know. Only when they threw her out for not complying with therapy did we find out. She ended up back in the hospital for 2 plus weeks then went to another facility for therapy but it was too late. She passed away 4 days ago. I truly believe had The Grand contacted us - my dad went there every day for several hours to visit her - the outcome would have been much different. Please don't entrust your loved ones to this facility.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Family/friend
Independent Living
January 31, 2019
1.0
Need more staff and better training
Family member did not improve and responsive rate was very slow. Was frustrating for us to try to get people to listen and more importantly to care about our requests and reason for being there. The stay did not accomplish what we needed and we disappointed with the level of expertise and compassion there.
Cleanliness
3.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1
Activities
1
anonymous - Family/friend
Independent Living
January 18, 2019
3.0
Could be better.
Support staff was at times slow to respond to calls but kind and effective when responding. My wife particularly appreciated [name removed]'s assistance in all respects. My wife was there 5 weeks and made satisfactory progress with physical therapy help. Occupational therapy staff was helpful. Very clean and comfortable room but television usage was overly complicated for a healthy adult and impossible for my wife with Parkinson's.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3
Care Services
3
Activities
3
JoeS - Family/friend
Independent Living
November 16, 2018
2.0
Take your loved ones elsewhere
First impression is good. Beautiful place. Oddly presented with fake stores or ice cream shop that is only open a couple of hours a week. When you look at patient care, the facade falls apart. Too few staff, nurses not sufficiently educated or trained in patient care, terrible food. PT seemed the one bright spot. I do NOT recommend this place for any type of treatment. Many of the staff were rude. A couple were really nice but completely ineffective. Social worker on staff was rude and condescending. No one seemed to be concerned about getting my mother better. Take your loved ones elsewhere.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
A sad daughter
Independent Living
November 16, 2018
1.5
A life-long regret
More emphasis was placed on building a pretty facility, though most not used, and not enough attention to caring for patients. My mom, who was there to recover from a serious fall that resulted in a compression fracture, did not get info communicated correctly. I let them know she was seen at Dublin Hospital a few times and that's where her records are. I would share. She was taken to Mt Carmel East and they didn't give her shots to avoid blood clots because Mt Carmel didn't say anything. Mt. Carmel DID give shots. They ASSUMED many things and after two weeks I discovered after getting my mother to the hospital nonresponsive, that she was having a heart attack over two or three days. A staff of RNs, a NP, and LPNS and 24 hour care supposedly and not one of them noticed anything. They frequently said, "I wasn't on duty" and never took responsibility for anything. My mom had a heart attack and died November 2018 at Dublin Hospital. I would NEVER let a loved one go to this place. I was hesitant about her going there but the hospital said I had to transfer her or private pay the hospital bill. I will have to live with this regret and it's hard.
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5
LB
Independent Living
November 9, 2018
0.5
Think twice about this place
Stay far away! The worst place to send your loved ones trying to get back to independent living. My dad was there for 10 days never was seen by a doctor after falling twice due to no response from night shift staff. He was sent back to hospital after telling them if they didn't call for transport to the hospital I was calling the squad. He ended up back into hospital another week. The physical therapy department was great. But that is it.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Jill - Family/friend
Independent Living
June 23, 2018
1.0
RN does not know how to take a blood pressure
Awful. 36 hours after hospital discharge, and 36 hrs at the grand, Mom admitted back to hospital.
Cleanliness
1
Friendliness
3.5
Value for Cost
1
Care Services
1
Activities
1
Clyde Pinkley
Independent Living
May 15, 2018
4.5
Recommend the Grand for rehab
Went to the facility for rehab after hip surgery. Facilities clean and well managed. Medical saff and assistants very professional and careing. Rehab staff outstanding. The only miner complaint was meal quality was not consistant. Grandkids loved the faciity.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
5
Dennis Lombardi - Family/friend
Independent Living
March 25, 2018
5.0
The Grand lives up to its name
I waited 8 months to write this review as I wanted time to really get to know The Grand. Last July, we moved my 97 year old mother into assisted living. We are so glad we did! When I fist walked into The Grand, I said to my wife, "I want to live here" now, 8 moths later, I still feel that way. More importantly my mother is so happy and pleased with the choice. The facilities speak for themselves, far exceeding the other senior care facilities we looked at. However, the staff are what really make The Grand a great choice. When the owner, his wife and whole family participate (not just attend) in the Christmas gala, you know that this is just not another corporate property of some big company. The food (dining service) is very good, with lots of options and a staff that are willing to cater to special needs or requests. If you are considering assisted living for a loved one, do give The Grand serious consideration. We are so happy with the staff and how they make that wonderful facility come alive for its residents.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
5
DRey - Resident/client
Independent Living
January 27, 2018
2.0
Beautiful in Concept BUT Lacking in Practices
I just left the rehab facilities at The Grand and feel I need to share this with anyone contemplating using The Grand for the same services. Things to be made aware of, 1) IF you enter the Grand on a Friday afternoon your rehab may not begin until Monday or later, they may EVALUATE you over the weekend in Occupational Therapy (OT) and Physical Therapy (PT) and call it rehab but physical and occupational rehab in the real sense did not actually happen until Tuesday after I was admitted on Friday. 2) Make SURE you or your loved one is fully assessed immediately upon entering The Grand by their transitional team. By that I mean sit down with the Trasitional Care Coordinator, The Director of Nursing, and/or the Social worker. I believe after my experience they will really try to make this right and will work hard to not have your loved one fall through the cracks as I did. The number one priority being there was to receive in-patient rehabilitation services for my replaced hip making “staying ahead of my pain” my goal. Make SURE that you or your loved one is immediately placed on a pain medication schedule that ensures that will happen. Do NOT allow anyone to just say, “just tell us when you need it.” You are in no condition two days after major surgery to do that even if you think you are. There needs to be a 4-6 hour regiment that continues 24/7 that ensures that you will be prepared for your pain, treated, and then physically prepared for therapy. It does you OR the therapist zero good when you are receiving your pain meds, as I was, 10 minutes before receiving therapy. Also, while being put in the ICE room to ice down my hip after therapy feels good, I consider that not part of my therapy and would much rather my limited time with my therapist be spent strengthening my hip than me sitting alone icing it. 3) You have a call button for a reason. When you push it...time the response, if it goes beyond 5 minutes for the aide OR the nurse dial 800 (if you can reach the phone) and have them page the nurse to your room. If you STILL have a problem getting someone (like maybe a nurse that does not respond for 1 hour and 24 minutes) either leave the next day as I did OR dial 800 in the morning and ask for The Administratior who I believe absolutely wants/needs to know what is happening in the facility. 4) The food....improved once the director of foods spoke with me and found out that mine was coming stone cold causing my husband to pick up food and bring in several days in a row. 5) If your room does not get swept or trash emptied each day during their housecleaning, call 800 and request it. Then finally, while I was not there for the nursing care as much as I was for the therapeutic care, the nurses are who you see the most frequent while you are there. Beyond your pain level which they do ask, Make SURE that they check your incision EVERY day and may have to rebandage it, and that your vitals are taken a least once every day. For whatever reason I carried a low grade fever the first several days I was there and that needed to be monitored. I WILL say that one of The Grand’s most redeeming features are that many of their nurses are very caring. I am an active 63 year old female that just wanted a head start on therapy and wanted to be close to my daughters’ homes in Dublin. While I, like everyone who has reviewed The Grand found this place to be beautiful and the concept noteworthy. The actual PRACTICES were found well below expectations. What concerns me most is I KNOW that I wasn’t the only one receiving this same care but many older people are hesitant to give a review for various reasons.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
1
Activities
2
Gerald T. Hallenbeck - Resident/client
Independent Living
January 23, 2018
5.0
Personal Assessment from a Rehabilitation Patient
I recently returned home from a three month rehab stay at The Grand following two extensive and complicated back surgeries. I have stayed at two other rehab facilities in the past (though not for such an extended time) and consider my entire experience at The Grand to be the best. This is not to say that I did not have good experiences at the other facilities. Absolutely everyone at The Grand is concerned for your needs and comfort. Employees go out of their way to help you even if not in their normal duties ( for instance a kitchen worker passing by my room when the call light was lit, but the nurse and aide helping those in other rooms, and stopping in to see if he/she could help or get someone who could). Nurses and aides constantly perform their duties in a manor to lift your spirits and totally satisfy your needs. The administrators are willing to get personally involved in your convalescence as a matter of course. Even the facility and amenities included are conducive to a small community as opposed to a nursing or rehab operation (the Christmas decorations and holiday programs were "out of sight" providing all with a joyous atmosphere) The therapists are "top notch" and, at least in my case, performed miracles in my eyes as well as my family's. Upon my arrival I questioned if I would ever stand again let alone walk extended distances with a walker as I did upon my departure. My observation was that they were having similar success with all they were helping. A great group of people. In conclusion, I can't imagine a better staff of individuals fully dedicated to the recuperation of resident patients. Should I ever again need the personal attention and professional talents of a rehab facility I would select The Grand in a heartbeat. :-)
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Independent Living
January 8, 2018
1.0
I scheduled my tour on line. They had no idea we were coming. They charge extra for many things. Eventually will need memory care. Was not even offered to be shown that area. It is a very pretty new building.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Tammy Dancy - Family/friend
Independent Living
November 17, 2017
2.5
I am writing this review because I strongly feel it The Grands of Dublin has shown a great deal of lack of responsibility and not taking any interest of an issue that occurred while my father was a patient/resident there. On Sunday, [Removed], I picked my father up from room 324 at The Grands and drove him to visit my mother who was a patient at another rehabilitation facility. After the visit, I drove my father back to The Grands. I made sure he was back in his room and noticed his dinner was ready and waiting on his tray/table. On the following day [Removed], I picked my father up for an appointment at The James Cancer hospital. It was then when my father let me know his electronic dentures (talking dentures) were missing. He can’t wear them while eating and has to use his regular dentures. He explained to me that he took the talking dentures out and placed them in his case before eating and laid it on his table. He then fell asleep after eating and when he woke up later, he noticed they were missing. He told his nurse early that morning that they were missing. After returning from his appointment I looked everywhere in his room for the dentures with no luck. The only thing that we strongly feel that happened, is that the dentures with case were removed and thrown away by whoever collected his food tray. The staff available then had searched the laundry and other parts of this facility and no luck. I cannot say enough about how well my father was treated during his stay at The Grands. The staff was always on top of his medication and treatments, taking great care of him and making sure his stay was comfortable and clean. I am writing this because after talking to other staff members, I had no results. On my father’s discharge date, [Removed], I talked to the director about this situation who told me that he would turn this in to corporate. Since then I have left three messages with the director and not yet heard back from him. My first message was on [Removed], and then on [Removed]. I tried calling corporate myself and all the offered prompts do not have any options to leave a voicemail, so I’m guessing you have to get lucky for someone to answer or go in person, which is hard to do while working. These dentures are very important to my father. This is his only way of communicating if he had to call 911 or talk to anyone in an emergency situation. Whatever the outcome of this situation is, I feel my messages should be recognized and returned. Just seems strange that someone is not wanting to take responsibility for this and doing a great job avoiding whatever consequences that could follow. Respectfully [Removed]
Cleanliness
5
Friendliness
3.5
Value for Cost
3.5
Care Services
4.5
Activities
3.5
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A Place for Mom has scored Cranberry Park at The Grand of Dublin 5.3 out of 10 using our proprietary review score.

 

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Call (614) 889-8585 to reach a resident at Cranberry Park at The Grand of Dublin.

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