1030 Topping Ln, Hampton, VA 23666
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
For a local A Place for Mom Advisor(877) 345-1716
Commonwealth Sr Living has very friendly staff members who seem to try to do the best they can. As with any other health care facilities, it is only as good as the worst staff member and keeping good caring nursing aides is hard to do. CSL could improve their services by taking away the cell phones that are carried by the nursing staff as they seem to be spending way too much time on them and not on the residents. The floors and common areas could use more deep cleaning and the staff could use more training in making beds, cleaning the residents and administering medications. The food is good considering they are cooking for a wide array of diets and preferences. The fees are better than other facilities and the building has a warm welcoming atmosphere.
Response from Commonwealth Senior Living at HamptonNovember 16, 2018
Thank you for taking the time to share your experience with families who are researching care. While we do pride ourselves in having a friendly team and warm environment, we recognize that the cellphone usage is a problem. Our leadership team is working on coaching as well as disciplinary action. As always, we appreciate feedback and are always available to discuss concerns with families. Please reach out to me anytime at your convenience by email at [removed], and thank you for entrusting us with the care of your loved one!- Shalene Hart, Executive Director.
Providing top-notch care along with consistent and engaging activities seems to be difficult for many memory care facilities. CSL-Hampton so far is one of the best that I have seen. The senior staff has taken time to listen to my concerns, and, more importantly, has worked toward instituting positive improvements. The patience and kindness among most of the front-line caregivers is great, a testament to their training and professionalism. 4.5 stars... my loved one is really thriving here!Reviewed on A Place For Mom
I would want others to know that if your loved one has dementia and needs care such as bathing, changing diaper, guidance, you are screwed. He was here for 30 days and destroyed him, I got charged almost 20,000 dollars and I have not gotten a dime back. He had to go to the hospital due to the little care he received. They were not giving him any of his medications. They were not helpful at Commonwealth Senior Living at all.Reviewed on A Place For Mom
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