Chester Street Residence

My mom is receiving excellent care and is making progress with gaining her ability to walk. Her heel sore is getting much better and both the nurse and pt are managing my mom's progress. She is getting care she could not have found in any rehab center and our family is grateful

The place is clean the food as wonderful the staff is friendly and took very good care of my mom it was a wonderful experience

I can give this 5 stars, people were kind, a very clean site, friendly people

Great place

Each time I have gone to visit a friend, the staff has been wonderful, the facility is super clean, and the food is excellent.

Chester Street Residences would be 10 stars, because the care givers there are truly amazing. The cleanliness, their friendliness and willingness to tend to all the residents needs is just incredible, we are over the top pleased. Our loved one is so happy there which is the most important thing. They are absolutely capable of providing any and all different types of care for the residents no matter their level of care.

Most of the care my loved one received was through hospice. So we didn't have much of an opportunity to interact with the residents. But the ones we did meet were very sweet. The facility was very clean. They were very good about that. But the food was horrible. And they just dropped the tray on the bedside table and walked away even though she couldn't even reach it or feed herself. I would suggest to anyone thinking about Chester Street, or any senior living facility, to read the fine print. There was a paragraph in the contract that said you must give 30 days notice to vacate. So when someone dies, you still have to give the 30 days notice and will be charged for the additional month, even if they're no longer living there. My loved one died alone because no one called me. It was a terrible situation. The director met me in her room the next morning to let me know how much I owed them. It's a bitter pill that I'm still trying to swallow. They also bad-mouthed the hospice care we brought in and pressured us to use the company that Chester Street recommended. So we had to deal with that transition as well during an already difficult time.

Our loved one was only there for a short time but we had a nice experience. We really liked [name removed] the owner. He bent over backwards for anything our family needed. He was very hands on, hard working and very helpful. He always made sure we were happy and comfortable.

Chester Street community is always very clean, the friendliness of the staff team and their care services are excellent. They have done their best with the activities given the circumstances. When it comes to the value for cost it is very good and one of the best that we have seen.

We chose Chester Street Residence because it seemed more like a family operation which I liked and got a much better vibe. It is a smaller facility and seemed to be a lot more care when I was talking to them. The grounds were very nice and well kept and the location was great. She did not participate in the activities but I got emails with the activities calendar and I know they were available and they communicated them well. They communicated well about everything and they put me at ease. I would absolutely recommend to others looking.

Just a note to say how much my family loves Chester Street. The care that her loving caregivers give my mom is beyond anything we could have hoped for at this stage of her life. [name removed] and his son, [name removed], are simply tremendous and admired and appreciated by the staff. Chester St. Residence is truly a hidden gem for caring for older people with compassion.

Our dear friend moved into Chester Street when she could no longer live at home. As an older couple, we were not able to visit as often as we liked. When we did visit, it was a very comfortable and nice place. The staff knew us by name and made us feel welcome when visiting. The best part was our friend was happy in her new home. You could tell she was able to make new friends with the other residents and the aides who took care of her. We always enjoyed our visits with her and felt good she was well care for there.

It is a top notch place. They have great ownership. People that work there are great. The community is clean and well managed. Excellent place over all. The staff is excellent. They have a nice patio area. The food is good. No complaints.

I highly highly recommend this facility. My Dad has bad dementia and moved in when he could no longer care for himself in his senior apartment. All the staff from the maintenance worker, aides, nurses, cook, director and owners bend over backwards to make your loved one feel well cared for, mentally stimulated and happy. The Director [name removed] is the most kindest, knowledgeable and helpful Director/person I have ever met. The residence is a small 50 room place that was renovated before opening 8 years ago. Because it is small all the workers including the owners get to know all the residents. Most of the staff have been there from the beginning so the care is very consistent. Sadly on [date removed] my Dad passed away of non Covid illness. Chesterfield was very quick to stop unessential visitation the minute MI had their first Covid case so I had not seen my Dad in person for his last 3 weeks of life but I know that if I couldn’t be there he was in the best place he could be.

We recently needed to find alternative living for our mother whose dementia had impacted her independence. Chester Street Residence (CSR) is a wonderful facility. It is clean, does not have the typical assisted facility smell, feels open and is not overly ornate, but comfortable. Our mother's apartment is a perfect size for her and doesn't feel confining. Before writing this review, I read the 3 negative reviews and provided, and while one was a circumstantial situation, the other two presented situations we have not seen. Our experience has been as good as this sort of situation can be. The move in was easy. Whenever we have had a question or concern, we get good follow-up. We've had a few very minor glitches along the way and it's not a perfect world, but for anyone in this situation, I would strongly recommend Chester Street Residence. They offer a new family to help your family deal with the unexpected changes life throws at you. The staff is exceptional. Even when we randomly turned up for tours, they were open, informative and very friendly. Since our mom has lived there, they've continued to be kind, efficient, friendly and adaptable to our mom's needs and quirks. They will relate stories when we come in and she speaks very fondly of them. Turnover is minimal which indicates that CSR is taking care of their staff so their staff can take care of the residents. Our mother did not want this move from her home and expressed that to us. Recently, her comment was that, if she had to live someplace other than her home, this was about as nice as it could be. It is a gift for us to know she is loved and cared for and safe. We feel fortunate to be part of the Chester Street Residence family.