Chester Street Residence

for a local A Place for Mom advisor

35 Reviews

• (20)

  A Place For Mom

• (15)

  SeniorAdvisor.com

It is a top notch place. They have great ownership. People that work there are great. The community is clean and well managed. Excellent place over all. The staff is excellent. They have a nice patio area. The food is good. No complaints.

We recently needed to find alternative living for our mother whose dementia had impacted her independence. Chester Street Residence (CSR) is a wonderful facility. It is clean, does not have the typical assisted facility smell, feels open and is not overly ornate, but comfortable. Our mother's apartment is a perfect size for her and doesn't feel confining. Before writing this review, I read the 3 negative reviews and provided, and while one was a circumstantial situation, the other two presented situations we have not seen. Our experience has been as good as this sort of situation can be. The move in was easy. Whenever we have had a question or concern, we get good follow-up. We've had a few very minor glitches along the way and it's not a perfect world, but for anyone in this situation, I would strongly recommend Chester Street Residence. They offer a new family to help your family deal with the unexpected changes life throws at you. The staff is exceptional. Even when we randomly turned up for tours, they were open, informative and very friendly. Since our mom has lived there, they've continued to be kind, efficient, friendly and adaptable to our mom's needs and quirks. They will relate stories when we come in and she speaks very fondly of them. Turnover is minimal which indicates that CSR is taking care of their staff so their staff can take care of the residents. Our mother did not want this move from her home and expressed that to us. Recently, her comment was that, if she had to live someplace other than her home, this was about as nice as it could be. It is a gift for us to know she is loved and cared for and safe. We feel fortunate to be part of the Chester Street Residence family.

I think Chester Street Residence is a wonderful assisted living. The staff is very friendly and really treats the residence they like they are family. I truly appreciate everything they do for the residents.