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CERTUS at Waterford Lakes

11120 Lake Underhill Rd, Orlando, FL 32825
9.2
Review Score
10 reviews

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CERTUS at Waterford Lakes indoor common area
11 Photos
11 Photos available
3 Floor plans
3 Floor plans available
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street view of CERTUS at Waterford Lakes
Deborah - Family/friend
5.0
I found the best place for him!

The facility is clean and smells good. The staff is wonderful and caring. Communication lines are open. They truly care for our loved ones like a family. The move in was a breeze. The meals are tasty and if it's something my husband doesn't care for, they have a sandwich mine will eat and they try to encourage him with stuff he likes. Medical care is excellent. [Name removed] is organized and smart and the rapport with all aspects of care that he needs are addressed. Having had my mom and FIL at two other places, this is by far the best and I have been an RN for 48 years so I'm pretty picky and observant. The activities are engaging even though mine may or may not want to participate, but they encourage and engage him as often as they can.... Read more

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About the facility CERTUS at Waterford Lakes

CERTUS at Waterford Lakes offers a one-of-a-kind approach to memory care services, supporting residents living with Alzheimer’s and other types of dementia in Orlando, Florida. The memory care community uses a variety of evidence-based, scientific care approaches to provide residents and their families with renewed meaning and purpose. Just east of downtown Orlando, the community’s location offers easy access to local dining, cafes, and shopping options throughout Orange County. The community is also conveniently located just a short drive to local and regional medical centers, in case of emergency.

Understanding that memory loss impacts each resident differently, CERTUS makes it a priority to get to know your loved one on a personal level. The caregivers are specially trained to assist residents with Alzheimer’s and other forms of dementia while helping to minimize the symptoms of their disease. The services available include all-inclusive personal care services, as-needed assistance with daily living activities, fitness classes, move-in assistance, and more. The well-trained staff also helps residents enjoy the benefits that the community offers, like the transportation services, delicious dining services, on-site beauty shop and spa, theater room, and library room.

Residents enjoy a full schedule of enriching activities and events that help to maintain a...

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Senior Living Options Offered

Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
CERTUS at Waterford Lakes is a community within Certus Senior Living properties. See all Certus Senior Living communities.

Pricing for CERTUS at Waterford Lakes

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock Pricing
Studio
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at CERTUS at Waterford Lakes

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Compare

CERTUS at Waterford Lakes11120 Lake Underhill Rd, Orlando, FL 32825
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Memory Care
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living

Amenities at CERTUS at Waterford Lakes

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Vegetarian
Chopped Meals
Guest Meals
Meals Provided

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Main Street Shops

Recreational areas

Arts and Crafts Center
Fitness Center
Jacuzzi
Movie or Theater Room

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community

Languages spoken

English
Spanish

Activities

Catholic Services
Art Classes
Cooking Classes
Educational Speakers / Life Long Learning

Reviews
for CERTUS at Waterford Lakes

Write a Review
9.2
Review Score
10 reviews

Review Score

10 reviews
9.2

Out of 10


5 star

90%

4 star

10%

3 star

0%

2 star

0%

1 star

0%

A Place for Mom has scored CERTUS at Waterford Lakes with 9.2 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, CERTUS at Waterford Lakes has 10 reviews with an average "overall experience" of 4.9 out of 5.

How we score communities
Cleanliness

4.8

Friendliness

5.0

Meals & Dining

4.7

Care Services

4.9

Activities

4.7

Staff

4.6

Value for Cost

4.4

Overall Experience
9
1
0
0
0
Date Submitted
1
4
5
Reviewer
0
9
1
0
Care Received
10
1-10 of 10 reviews
Sort by

5.0
Deborah - Family/Friend
Memory Care
November 30, 2023
Verified Review
I found the best place for him!

The facility is clean and smells good. The staff is wonderful and caring. Communication lines are open. They truly care for our loved ones like a family. The move in was a breeze. The meals are tasty and if it's something my husband doesn't care for, they have a sandwich mine will eat and they try to encourage him with stuff he likes. Medical care is excellent. [Name removed] is organized and smart and the rapport with all aspects of care that he needs are addressed. Having had my mom and FIL at two other places, this is by far the best and I have been an RN for 48 years so I'm pretty picky and observant. The activities are engaging even though mine may or may not want to participate, but they encourage and engage him as often as they can.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
August 1, 2023
Verified Review
Caring staff, advocate for your loved ones, highly recommend

The facility is big, and doesn't look "institutional". The staff is good. They are caring. I still think regular visits by family and friends are important. I would recommend CERTUS at Waterford Lakes to other families looking.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
June 21, 2023
Verified Review

My family and loved one had a good experience with Certus. The community is small and this was one of the reasons we choose Certus for our loved one. The staff have been great with every concern from the family and our loved one. Overall, this is a community we would recommend to others.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

4

Staff

5

Value for Cost

3


5.0
Mary L - Family/Friend
Memory Care
May 10, 2023
Verified Review

My love one is well cared for. The staff are always visible helpful, attentive and friendly. On my visits the meals that are served seem to be tasty and good as all the residents clean their plates. The pricing is very high in my opinion and difficult for most people to spend their life savings for care of their loved one. Certus is a very nice facility and I would recommend it for the quality care and attention they give to their residents.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

3


5.0
Harold K - Family/Friend
Memory Care
June 8, 2022
Unlike others

I toured CERTUS with my wife and sister. We all agreed it was unlike any other memory care facility we have seen. They use research and the community is set up to give my mom a great quality of life - not just care. We are very happy with our decision to move mom here and would recommend to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Family/Friend
Memory Care
December 17, 2021
Verified Review
Good experience so far

We chose CERTUS at Waterford Lakes because of the convenient location of the facility, everyone was very friendly and accommodating, and they also at the time had some compelling incentives. It has been a good experience so far and I would recommend them to others who are looking.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

4

Staff

3.5

Value for Cost

4.5


5.0
anonymous - Toured community
Memory Care
November 18, 2021
Verified Review
Our Tour Experience

Our tour at Certus was really good. The facility was very nice. But it was geared more toward memory care and people who were a little more advanced in their aging journey than my dad was ready for.


5.0
anonymous - Family/Friend
Memory Care
March 4, 2021
Verified Review
My review of Certus

We chose Certus because it was a brand new facility and there is a lot of space to walk around which is great because she loves to walk. It is almost like staying in a 5 star hotel and not institutional. They have amazing amenities such as a library, a salon where you can get mani/pedis, dining rooms, etc.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

No data collected

Value for Cost

5


5.0
Renee - Family/Friend
Memory Care
May 12, 2020
So pleased with CERTUS

There are a lot of wonderful things about CERTUS, and it would take me way too long to explain everything. I love the facility, it's beautiful, it's beyond anything what people would expect. Most importantly, beyond the surface, the people at CERTUS are absolutely wonderful. They treat my mother like their own mother. It's surpassed anything I could have ever expected and it's a pleasure knowing that she has this type of care and I just can't say enough about how I pleased I am with her care here.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
P.B. - Family/Friend
Memory Care
May 12, 2020
So far so good!

So far so good! My wife was living at another community that I won't name and we were deeply unhappy. After CERTUS opened up, we loved what we could see and that they are designed just for dementia and Alzheimer's. Since moving in, my wife is doing as well as can be considering she has Alzheimer's. We are very happy with the staff and care she receives.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Neighborhood around CERTUS at Waterford Lakes

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Frequently Asked Questions about CERTUS at Waterford Lakes

CERTUS at Waterford Lakes offers Studio. Learn more.

A Place for Mom has scored CERTUS at Waterford Lakes 9.2 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (407) 550-0021 to reach a resident at CERTUS at Waterford Lakes.

To reach a resident at CERTUS at Waterford Lakes call: (407) 550-0021



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.