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VERIFIED PARTNER

CERTUS at Waterford Lakes

11120 Lake Underhill Rd, Orlando, FL 32825

9.2
Review score
10 reviews
Add review
9.2
Review score
10 reviews
5 star
90%
4 star
10%
3 star
0%
2 star
0%
1 star
0%
See all reviews
8.8
Review score
41 reviews
4 facilities
For pricing & availability:
(866) 374-4058
CERTUS at Waterford Lakes
CERTUS at Waterford Lakes indoor common area
1111 Photos available
33 Floor plans available
CERTUS at Waterford Lakes in google map
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Deborah
-
Family/friend
5.0
I found the best place for him!
The facility is clean and smells good. The staff is wonderful and caring. Communication lines are open. They truly care for our loved ones like a family. The move in was a breeze. The meals are tasty and if it's something my husband doesn't care for, they have a sandwich mine will eat and

About the facility
CERTUS at Waterford Lakes

CERTUS at Waterford Lakes offers a one-of-a-kind approach to memory care services, supporting residents living with Alzheimer’s and other types of dementia in Orlando, Florida. The memory care community uses a variety of evidence-based, scientific care approaches to provide residents and their families with renewed meaning and purpose. Just east of downtown Orlando, the community’s location offers easy access to local dining, cafes, and shopping options throughout Orange County. The community is also conveniently located just a short drive to local and regional medical centers, in case of emergency.

Understanding that memory loss impacts each resident differently, CERTUS makes it a priority to get to know your loved one on a personal level. The caregivers are specially trained to assist residents with Alzheimer’s and other forms of dementia while helping to minimize the symptoms of their disease. The services available include all-inclusive personal care services, as-needed assistance with daily living activities, fitness classes, move-in assistance, and more. The well-trained staff also helps residents enjoy the benefits that the community offers, like the transportation services, delicious dining services, on-site beauty shop and spa, theater room, and library room.

Residents enjoy a full schedule of enriching activities and events that help to maintain a...

Read more

Senior living options offered

Memory Care

Pricing
for CERTUS at Waterford Lakes

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at CERTUS at Waterford Lakes

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CERTUS at Waterford Lakes indoor common area
CERTUS at Waterford Lakes

11120 Lake Underhill Rd, Orlando, FL 32825

Brookdale Dr. Phillips (MC) community exterior
Brookdale Dr. Phillips (MC)

8015 Pin Oak Drive, Orlando, FL 32819

Brookdale Conway community exterior
Brookdale Conway

5501 East Michigan Street, Orlando, FL 32822

Brookdale Dr. Phillips
Brookdale Dr. Phillips

8001 Pin Oak Drive, Orlando, FL 32819

9.2
Review score
10 reviews
9.2
Review score
10 reviews
5 star
90%
4 star
10%
3 star
0%
2 star
0%
1 star
0%
9.5
Review score
15 reviews
9.5
Review score
15 reviews
5 star
86%
4 star
7%
3 star
7%
2 star
0%
1 star
0%
9.3
Review score
47 reviews
9.3
Review score
47 reviews
5 star
42%
4 star
30%
3 star
17%
2 star
11%
1 star
0%
8.9
Review score
37 reviews
8.9
Review score
37 reviews
5 star
41%
4 star
24%
3 star
22%
2 star
5%
1 star
8%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Pet friendly

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Reviews

for CERTUS at Waterford Lakes

9.2Review score10 reviews
9.2
Review score
10 reviews
5 star
90%
4 star
10%
3 star
0%
2 star
0%
1 star
0%
Certus Senior Living
8.8
Review score41 reviews4 communities
Write a review
A Place for Mom has scored CERTUS at Waterford Lakes with 9.2 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, CERTUS at Waterford Lakes has 10 reviews with an average "overall experience" of 4.9 out of 5.
Overall Rating
4.9
Cleanliness
4.8
Friendliness
5.0
Care Services
4.9
Staff
4.6
Meals & Dining
4.7
Activities
4.7
Value for Cost
4.4
A Place for Mom has scored CERTUS at Waterford Lakes with 9.2 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, CERTUS at Waterford Lakes has 10 reviews with an average "overall experience" of 4.9 out of 5.
Parent company
Certus Senior Living
8.8
Review score41 reviews4 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-10 of 10 reviews
Deborah - Family/friend
Memory Care
November 30, 2023
5.0
Verified Review
I found the best place for him!
The facility is clean and smells good. The staff is wonderful and caring. Communication lines are open. They truly care for our loved ones like a family. The move in was a breeze. The meals are tasty and if it's something my husband doesn't care for, they have a sandwich mine will eat and they try to encourage him with stuff he likes. Medical care is excellent. [Name removed] is organized and smart and the rapport with all aspects of care that he needs are addressed. Having had my mom and FIL at two other places, this is by far the best and I have been an RN for 48 years so I'm pretty picky and observant. The activities are engaging even though mine may or may not want to participate, but they encourage and engage him as often as they can.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
August 1, 2023
5.0
Verified Review
Caring staff, advocate for your loved ones, highly recommend
The facility is big, and doesn't look "institutional". The staff is good. They are caring. I still think regular visits by family and friends are important. I would recommend CERTUS at Waterford Lakes to other families looking.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
4
Anonymous - Family/friend
Memory Care
June 21, 2023
4.0
Verified Review
My family and loved one had a good experience with Certus. The community is small and this was one of the reasons we choose Certus for our loved one. The staff have been great with every concern from the family and our loved one. Overall, this is a community we would recommend to others.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
3
Mary L - Family/friend
Memory Care
May 10, 2023
5.0
Verified Review
My love one is well cared for. The staff are always visible helpful, attentive and friendly. On my visits the meals that are served seem to be tasty and good as all the residents clean their plates. The pricing is very high in my opinion and difficult for most people to spend their life savings for care of their loved one. Certus is a very nice facility and I would recommend it for the quality care and attention they give to their residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
3
Harold K - Family/friend
Memory Care
June 8, 2022
5.0
Unlike others
I toured CERTUS with my wife and sister. We all agreed it was unlike any other memory care facility we have seen. They use research and the community is set up to give my mom a great quality of life - not just care. We are very happy with our decision to move mom here and would recommend to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Memory Care
December 17, 2021
5.0
Verified Review
Good experience so far
We chose CERTUS at Waterford Lakes because of the convenient location of the facility, everyone was very friendly and accommodating, and they also at the time had some compelling incentives. It has been a good experience so far and I would recommend them to others who are looking.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
3.5
Activities
4
Value for Cost
4.5
anonymous - Toured community
Memory Care
November 18, 2021
5.0
Verified Review
Our Tour Experience
Our tour at Certus was really good. The facility was very nice. But it was geared more toward memory care and people who were a little more advanced in their aging journey than my dad was ready for.
anonymous - Family/friend
Memory Care
March 4, 2021
5.0
Verified Review
My review of Certus
We chose Certus because it was a brand new facility and there is a lot of space to walk around which is great because she loves to walk. It is almost like staying in a 5 star hotel and not institutional. They have amazing amenities such as a library, a salon where you can get mani/pedis, dining rooms, etc.
Cleanliness
5
Friendliness
5
Care Services
5
Meals & Dining
5
Activities
5
Value for Cost
5
Renee - Family/friend
Memory Care
May 12, 2020
5.0
So pleased with CERTUS
There are a lot of wonderful things about CERTUS, and it would take me way too long to explain everything. I love the facility, it's beautiful, it's beyond anything what people would expect. Most importantly, beyond the surface, the people at CERTUS are absolutely wonderful. They treat my mother like their own mother. It's surpassed anything I could have ever expected and it's a pleasure knowing that she has this type of care and I just can't say enough about how I pleased I am with her care here.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
P.B. - Family/friend
Memory Care
May 12, 2020
5.0
So far so good!
So far so good! My wife was living at another community that I won't name and we were deeply unhappy. After CERTUS opened up, we loved what we could see and that they are designed just for dementia and Alzheimer's. Since moving in, my wife is doing as well as can be considering she has Alzheimer's. We are very happy with the staff and care she receives.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-10 out of 10 reviews

Amenities
at CERTUS at Waterford Lakes

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Non-Ambulatory Care
  • Medication Management
  • Incontinence Care
  • High Acuity Care
  • Diabetic Care

Meals & Dining

  • Vegetarian
  • Meals Provided
  • Guest Meals
  • Professional Chef
  • Restaurant Style Dining
  • Special Dining Programs
  • Pureed Meals
  • Room Service

Room Amenities

  • Ground Floor Units
  • Garden View
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Bath Tubs
  • Cable or Satellite TV
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Complimentary Transportation

Common areas

  • Indoor Common Areas
  • Outside Patio
  • Barber Shop
  • Beauty Salon
  • Outdoor Common Areas
  • Meeting Room
  • Main Street Shops
  • Library
  • Private Bath
  • TV Lounge

Recreational areas

  • Raised Garden Beds
  • Arts and Crafts Center
  • Fitness Center
  • Movie or Theater Room
  • Piano or Organ
  • Jacuzzi

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping
  • Grocery Shopping and Errands

Languages spoken

  • Spanish
  • English

Activities

  • Christian Services
  • Yoga / Chair Yoga
  • Dances
  • Light Therapy Programs
  • Activities Off-site
  • Brain fitness / Dakim
  • Live Musical Performances
  • Day Trips and Outings
  • Live Well Programs
  • Tai Chi
  • BBQs or Picnics
  • Pet-focused Programs
  • Stretching Classes
  • Sensory-based Programs
  • Intergenerational Programs
  • Montessori Programs
  • Activities On-site
  • Live Dance or Theater Performances
  • Gardening Club
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Birthday Parties
  • Trivia Games
  • Karaoke
  • Reminiscence Programs
  • Art Classes
  • Holiday Parties
  • Catholic Services

Neighborhoods
around CERTUS at Waterford Lakes

See what the neighborhood has to offer and what’s nearby:
CERTUS at Waterford Lakes in google map

Frequently Asked Questions
about CERTUS at Waterford Lakes

CERTUS at Waterford Lakes offers Studio. Learn more.

A Place for Mom has scored CERTUS at Waterford Lakes 9.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (407) 550-0021 to reach a resident at CERTUS at Waterford Lakes.

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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