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The Inn at the Pines

18144 Claridon Troy Road, Hiram, OH 44234

6 reviews
Add review
5 star
83%
4 star
0%
3 star
0%
2 star
0%
1 star
17%
See all reviews
For more information about senior living options:
(866) 374-4058
The Inn at the Pines
The Inn at the Pines community exterior
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The Inn at the Pines in google map
street view of The Inn at the Pines

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Anonymous
-
Family/friend
5.0
My Review of The Inn at the Pines
Takes very good care of my grandma!! Her needs are met. Staff very friendly and always helpful. Very clean and colorful. Maintenance staff is great! Always helpful.

About the facility
The Inn at the Pines

The Inn at the Pines in Hiram, OH is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

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The Inn at the Pines community exterior
The Inn at the Pines

18144 Claridon Troy Road, Hiram, OH 44234

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Independence Village of Aurora

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Review score not available
9.9
Review score
74 reviews
9.9
Review score
74 reviews
5 star
85%
4 star
9%
3 star
3%
2 star
3%
1 star
0%
9.6
Review score
303 reviews
9.6
Review score
303 reviews
5 star
72%
4 star
23%
3 star
4%
2 star
1%
1 star
0%
9.6
Review score
20 reviews
9.6
Review score
20 reviews
5 star
75%
4 star
15%
3 star
5%
2 star
0%
1 star
5%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
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1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
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2 bedrooms
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2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for The Inn at the Pines

6 reviews
5 star
83%
4 star
0%
3 star
0%
2 star
0%
1 star
17%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored The Inn at the Pines with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Inn at the Pines has 6 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.0
Friendliness
4.0
Care Services
4.0
Staff
3.0
Meals & Dining
3.0
Activities
4.0
Value for Cost
4.0
A Place for Mom has scored The Inn at the Pines with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Inn at the Pines has 6 reviews with an average "overall experience" of 4.3 out of 5.
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Overall Experience
Date Submitted
Reviewer
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-6 of 6 reviews
Anonymous - Family/friend
Assisted Living
November 1, 2021
5.0
My Review of The Inn at the Pines
Takes very good care of my grandma!! Her needs are met. Staff very friendly and always helpful. Very clean and colorful. Maintenance staff is great! Always helpful.
anonymous - Toured community
Assisted Living
October 6, 2021
5.0
Verified Review
Tour of The Inn at the Pines
We had a great tour with Inn at the Pines and the staff were pleasant to work with. It was comparable to other facilities we looked into, but the location was too far for us.
nancy j - Family/friend
Assisted Living
June 16, 2021
1.0
Discouraging
So many things are not right here. Very misinformed about the actual daily care of our loved one. Please beware you will be told everything you want to hear and even more but this is not the way it really turns out to be. Visit as often as you possibly can and you will see. Visit on the weekends especially. They are ALWAYS short staffed here. Your loved one will not be taken care of well. Showers not given on scheduled days. We won't get to it for a couple of days is what we have been told. The food quality is awful and not healthy at all. This is certainly not how they advertise it. Daily housekeeping they say is included which never happens, they don't even staff housekeepers daily. The activities are basically none . Residents sit and stare or watch tv. Ive seen residents crying on the floor and caregivers acting as if they don't see. Management is terrible. Their is no director. Do your research and don't believe what the community liaison tells you, see for yourself.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Deborah K - Resident/client
Assisted Living
December 31, 2020
5.0
Inn at the Pines resident review
I think it's a good place to be and I didn't want to be here initially at the beginning, but I changed my mind really quick
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Meals & Dining
5
Value for Cost
5
J. Kerr - Family/friend
Memory Care
July 21, 2016
5.0
Warm and homelike
We were very pleased with Brooks House. It has a very warm homelike setting, not an institution feel. It is out in the country so has lovely views from large windows. Hardwoods not tile in the spacious rooms. The kitchen is right next to the dining room when the residents can smell the delicious meals being prepared. A very secure home with keypads. Helpful, kind, and well trained staff are available to meet needs of residents and also answer family questions. Super helpful moving in and assisted in providing a bed and chair at no extra cost. A very loving place.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from The Inn at the Pines
December 7, 2020
Thank you for your review of formerly known as Brooks House now Inn at the Pines. The Ohio Department of Aging 2018 Resident Satisfaction Survey ranked Inn at the Pines #1 in Geauga County!"
anonymous - Toured community
Memory Care
February 9, 2015
5.0
Sounds wonderful but pricy for 2. Sounds perfect for 1.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from The Inn at the Pines
December 7, 2020
Thank you for your review. Inn at the Pines has always tried to work to keep pricing affordable for seniors. Please contact directly to discuss current pricing options. [removed], ask for Greg.
Viewing 1-6 out of 6 reviews

Amenities
at The Inn at the Pines

Healthcare Services

  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care
  • Diabetic Care
  • Memory Care
  • High Acuity Care
  • Non-Ambulatory Care

Meals & Dining

  • Special Dining Programs
  • No Sugar
  • Meals Provided
  • Low / No Sodium
  • Guest Meals

Room Amenities

  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Ground Floor Units
  • Air Conditioned
  • Respite or Short Term Stays Offered

Community Amenities

Transportation & parking

  • Resident Parking Available
  • Property Convenient to Public Transit

Common areas

  • Central Fireplace
  • Indoor Common Areas
  • TV Lounge
  • Private Bath
  • Outside Patio
  • Beauty Salon
  • Outdoor Common Areas

Recreational areas

  • Piano or Organ

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • American Sign Language
  • English

Activities

  • Activities On-site
  • Live Dance or Theater Performances
  • Gardening Club
  • Educational Speakers / Life Long Learning
  • Intergenerational Programs
  • Devotional Activities On-Site
  • Sensory-based Programs
  • Devotional Activities Offsite
  • Holiday Parties
  • Catholic Services
  • Reminiscence Programs
  • Art Classes
  • Forever Fit
  • Birthday Parties
  • Trivia Games
  • Activities Off-site
  • Brain fitness / Dakim
  • Live Musical Performances
  • Visiting Chaplain or Priest
  • Dances
  • Yoga / Chair Yoga
  • Stretching Classes
  • Protestant Services
  • Live Well Programs
  • BBQs or Picnics
  • Day Trips and Outings

Neighborhoods
around The Inn at the Pines

See what the neighborhood has to offer and what’s nearby:
The Inn at the Pines in google map

Frequently Asked Questions
about The Inn at the Pines

The Inn at the Pines offers Studio. Learn more.

Call (440) 834-0260 to reach a resident at The Inn at the Pines.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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