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Brookdale Troutdale

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1201 Southwest Cherry Park Road, Troutdale, OR 97060

9.1
Review score
49 reviews
Add review
9.1
Review score
49 reviews
5 star
45%
4 star
29%
3 star
12%
2 star
2%
1 star
12%
See all reviews
8.7
Review score
27291 reviews
644 facilities
For pricing & availability:
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Brookdale Troutdale
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Brookdale Troutdale
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D M
-
Family/friend
5.0
A Welcoming New Home for Our Mom
Wanting a safe and dedicated space for Mom as she drifts in and out of daily life. Such a painful and difficult decision for us to make but at Brookdale-Troutdale we found ourselves surrounded by kindness, competence, professionalism, and compassion as we navigated this new world of memor

About the facility
Brookdale Troutdale

Embrace a sense of belonging and find meaning each day at Brookdale Troutdale. The family-oriented memory care community is designed with residents’ specific needs and safety in mind. Here, residents will find color-coded way-finding cues and personalized apartment entryways that promote familiarity. Plus, keypad entries and an emergency alert system are in use. Brookdale Troutdale is designed with your loved one in mind.

The staff is available 24 hours a day, seven days a week to be alerted to an emergency situation. In addition to round-the-clock security, residents receive assistance with housekeeping, transportation, home maintenance, and meal preparation. Tailored activities and grooming assistance are provided through exclusive the Clare Bridge and Solace programs. Rest assured, the staff regularly monitors residents' wellness and coordinates with outside health care professionals as needed. The care associates are also trained to address dining challenges, such as difficulty swallowing or holding utensils.

To promote convenient days, Brookdale Troutdale offers a variety of premier amenities. Residents are welcome to take advantage of vibrant community perks like the whirlpool, ice cream parlor, snack shop, woodworking shop, game room, and more. Residents are welcome to participate in a variety of engaging dementia-friendly activities daily, such as live music, brain games,...

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Senior living options offered

Memory Care

Pricing
for Brookdale Troutdale

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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Brookdale Troutdale
Brookdale Troutdale

1201 Southwest Cherry Park Road, Troutdale, OR 97060

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9.1
Review score
49 reviews
9.1
Review score
49 reviews
5 star
45%
4 star
29%
3 star
12%
2 star
2%
1 star
12%
9.8
Review score
57 reviews
9.8
Review score
57 reviews
5 star
63%
4 star
28%
3 star
0%
2 star
2%
1 star
7%
9.3
Review score
43 reviews
9.3
Review score
43 reviews
5 star
62%
4 star
26%
3 star
5%
2 star
2%
1 star
5%
9.3
Review score
35 reviews
9.3
Review score
35 reviews
5 star
54%
4 star
23%
3 star
11%
2 star
9%
1 star
3%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
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2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo

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Lowers your rent by a dollar amount or percentage.

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at Brookdale Troutdale

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Professional Chef
  • Anytime Dining
  • Vegan
  • No Sugar
  • Guest Meals
  • Organic
  • Meals Provided
  • Gluten-free
  • Room Service
  • Vegetarian
  • Low / No Sodium

Room Amenities

  • Ground Floor Units
  • Wheelchair Accessible Showers
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Bath Tubs
  • Wi-Fi/high-speed internet

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Property Convenient to Public Transit

Pets

  • Cats Allowed
  • Pet Care Available
  • Dogs Allowed

Common areas

  • Beauty Salon
  • Computer or Media Center
  • Central Fireplace
  • Indoor Common Areas
  • Outdoor Common Areas
  • Barber Shop
  • Outside Patio
  • Meeting Room
  • Library
  • TV Lounge

Recreational areas

  • Raised Garden Beds
  • Movie or Theater Room
  • Piano or Organ
  • Woodworking Shop
  • Game Room
  • Arts and Crafts Center
  • Jacuzzi

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • English

Activities

  • Gardening Club
  • Cooking Classes
  • Activities Off-site
  • Birthday Parties
  • Devotional Activities On-Site
  • Live Dance or Theater Performances
  • Happy Hour
  • Day Trips and Outings
  • Live Musical Performances
  • BBQs or Picnics
  • Brain fitness / Dakim
  • Community Service Programs
  • Wii Bowling
  • Trivia Games
  • Holiday Parties
  • Stretching Classes
  • Activities On-site

Reviews

for Brookdale Troutdale

9.1Review score49 reviews
9.1
Review score
49 reviews
5 star
45%
4 star
29%
3 star
12%
2 star
2%
1 star
12%
Brookdale
8.7
Review score27291 reviews644 communities
Write a review
A Place for Mom has scored Brookdale Troutdale with 9.1 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Brookdale Troutdale has 49 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
4.0
Friendliness
4.0
Care Services
3.6
Staff
4.6
Meals & Dining
4.4
Activities
3.7
Value for Cost
3.5
A Place for Mom has scored Brookdale Troutdale with 9.1 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Brookdale Troutdale has 49 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
Brookdale
8.7
Review score27291 reviews644 communities
Logo for Brookdale
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Overall Experience
Date Submitted
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 49 reviews
D M - Family/friend
Memory Care
May 14, 2024
5.0
A Welcoming New Home for Our Mom
Wanting a safe and dedicated space for Mom as she drifts in and out of daily life. Such a painful and difficult decision for us to make but at Brookdale-Troutdale we found ourselves surrounded by kindness, competence, professionalism, and compassion as we navigated this new world of memory care. We are grateful for the transparency and open, honest conversations we could have with the director as we processed, compared, and analyzed data and input from a variety of sources. Brookdale-Troutdale staff did their utmost to provide answers, offer time and space for reflection, and always responded with efficiency and confidence. Mom is getting settled in at Brookdale-Troutdale and we feel reassured that we've selected the best memory care available in East Multnomah county.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Sandra R - Family/friend
Memory Care
May 3, 2024
5.0
Review
We are very pleased with the facility, the staff and the care our family member is receiving. The facility is always clean with no odors. It is very modern and roomy. I love the main area - it feels like a a little town and is always decorated for the season. The clients are seem to be well cared for and content. The staff is always friendly and helpful. I would highly recommend this facility to anyone.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
TA - Family/friend
Memory Care
March 28, 2024
5.0
Verified Review
Review for Brookdale Troutdale
The way I see it they're are slow to respond to the patient needs high turnover, and they charge for every little thing
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
3
Tony - Family/friend
Memory Care
June 8, 2023
3.0
Verified Review
It's a OK place just make sure your info you get is correct
My family and loved one have had an average experience with Brookdale Troutdale. We have found the community not to be very helpful. Especially with the admitting process, or how to navigate the insurance process. The insurance process took several months, and the insurance application is very complicated. Now as of today we are 26 thousand in the hole because of the not knowing how to navigate the insurance and the bad info we got from Brookdale.
Cleanliness
5
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
3
Response from Brookdale Troutdale
June 12, 2023
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.
A caring son. - Family/friend
Memory Care
June 8, 2023
5.0
Verified Review
A great place for my mom.
Brookdale Troutdale has been a great place for my mom. The staff is friendly, professional, caring, and attentive to requests. They value family visits and engagements. They also value entertainment and keep the residents engaged.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
3
Penny - Family/friend
Memory Care
April 25, 2023
4.0
Verified Review
Perfect New Home for Our Loved One
Our loved one is very happy at Brookdale and he is treated very well. The staff was exceptionally helpful and attentive when he was first moved there, in really bad condition from neglect at the hospital. They jumped right in and help us get him a new medical care provider, the right PT and OT and he’s back walking again and very happy. He loves the food (which says a lot because he has always been pretty picky) and staff has been very kind to him. Another feature we really appreciate is that the entire facility is memory care and I think the quality of care is better for it.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Vicki - Family/friend
Memory Care
January 4, 2023
5.0
Verified Review
I am so thankful to find a wonderful place with caring people to take care of my Mom.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Toured community
Memory Care
November 9, 2022
5.0
Verified Review
My Tour Experience with Brookdale Troutdale
This was my choice. My loved ones liked another community and we picked the other community.
anonymous - Toured community
Memory Care
August 16, 2022
4.0
Verified Review
tour review
Our family had an in person tour and it was a good experience but the staff were a little to pushy and the community was just larger with larger areas then what we were looking for
L C - Family/friend
Memory Care
October 1, 2021
1.0
Verified Review
It's Not a Good Place to Put Your Elderly Loved Ones
This has been a bad place. The nurse that we encountered was rude and yelled at us about not using certain apps, that I recommended. We ended up moving my loved one out after a short stay due to it not being the right place for them.
Cleanliness
3
Friendliness
1
Care Services
0.5
Value for Cost
0.5
Response from Brookdale Troutdale
October 6, 2021
We appreciate you taking the time to share your concerns and hope you will call our Brookdale Resident and Family Connection team to discuss them in greater detail.
Tony - Toured community
Memory Care
August 25, 2021
5.0
Verified Review
Our tour experience
Our family had an in person tour experience and we really liked Brookdale, this community was one of our top choices. However we decided against putting our loved one there, because at the time it seemed like the ratio of staff members to residents was way off.
A. L. - Family/friend
Memory Care
May 5, 2021
4.0
Verified Review
Thankful for the Concern and Helpfulness of the Staff
I have been very satisfied with the care my loved one has been received. The friendliness and support of the resident needs stands out to me. They take the care personally for the residents. The community provides a daily schedule of activities for the residents, and they are well scheduled. A great variety of different activities for the residents.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Activities
4
Value for Cost
4
Margaret Ann Terrill - Family/friend
Memory Care
August 9, 2019
5.0
I am not able to give a review as my husband has been there a very short time. It was rush sush o find a place for him
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Resident/client
Memory Care
December 13, 2018
2.5
Not recommended
Nice looking community, friendly staff, short staffed unfortunately, rude director, too expensive, money grabber! Unless you’re rich, find another home for your loved one
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
2.5
family of former resident - Family/friend
Memory Care
December 13, 2018
0.5
Verified Review
DO NOT RECOMMEND
Don’t send your relatives to live here!! staff are overworked due to always short staffing, the director is very unprofessional and all about the money. Every little service costs money, hundreds for toileting assistance, like I said its all about the money! Heard too many bad characteristics about the director, do not trust sending your family here, I would never recommend!
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Family/friend
Memory Care
October 28, 2018
0.5
Find your loved one a better place
am managing care from one state over because of the court system. I chose this home after some bad experiences in my search because it had the bells and whistles that looked good to me from the outside. Now that I understand, let me explain. There are about 70 ppl in only 2 wings. Barely any supervision. It looks cute and kind of like San Francisco, but that's just to lure the person paying the bills. The hallways get me lost, much less my grandma. The residents are left to their own devices. Ask them what the resident to aide ratio is. I didn't. DO NOT place your loved one here. The manager [name removed] covers and lies. It started with her telling me my grandma "has a boyfriend". An employee cornered me to say "I'll probably get fired for telling you this, but this man has harassed 2 other women who were moved to the other wing. Your grandma was fine before this". He was taking her walker saying "No wife of mine uses a walker" That's just a summary. I have had 2 care conferences in 2 years. Both, [name removed] scheduled and then failed to call. I called both times. She was in other meetings both times. To make the care conferences happen, I had to send a salty email both times. About 3 months ago, I entered my grandma's room with my own key to it. Upon entering, I saw another woman and all of her things in the room. I asked the staff WTH? They did not know what to say. I emailed [name removed] and she told me that we had a conversation about this and that I agreed to moving my grandma to the other wing. THIS DIDN'T HAPPEN. I would not just agree to move my grandma without reason. It confuses them and they do not adjust well. My grandma has dementia, I do not. Months in, my grandma still cannot find her room. When you visit, they will not give family codes to the door. You are stuck inside there until Brookdale lets you out. This is how you really see how few staff are there. When you want to go home, it's hard to find someone after 4 to let you out. Plus, WTH? Why are family member being locked in? I can't have codes to the inner or the outside leading doors. At the end of the day, my grandma is neglected, her baths aren't happening, she has resident-to-resident altercations, because of lack of supervision , etc. Long story, I'm taking my loved one out. Please head my warning. I know exactly which Brookdale I'm reviewing. I know which location. It's Brookdale Troutdale. I'm not reviewing a different location by mistake. Find a better home. Your loved one deserves better than Brookdale Troutdale.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
fathers daughter - Family/friend
Memory Care
May 8, 2018
0.5
Do not place a loved one here
I would not recommend this place. We did not have many options when trying to find a place for dad. Not only did they not orient him to the place, but mainly left him alone to end up falling. There was no assessment done that the family was aware of, nor were there any true corrective actions taken after he fell other than pinning him to his chair! If you find a place who does not have a waiting list be very cautious - it means something. The place was cramped, the common area small. People appeared parked in there for the day. Tho the prices appeared comparable to other places when it came time to settle after dad's passing the agency kept money which should have gone back to the family.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Family/friend
Memory Care
December 12, 2017
2.0
Verified Review
It's all about the money
I was very unhappy with this facility as well as the director. They faculty was very short staffed and they had to cook, clean, the whole nine yards. The director actually talked down on me as well. For everything you need, you would have to pay extra. For example, if your loved one is incontinent, you would have to pay an extra 300 as well as pay for supplies and laundry was an extra charge. They just charge too much and everything was about money. My Sister would actually try to run away every night because she didn’t like this place. The facility itself was nice and it was cute how everything was laid out. I would not recommend this facility to other families.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
anonymous - Family/friend
Memory Care
November 22, 2017
4.0
Verified Review
Residents are well cared for
We have received help while looking for a place for my loved one. A Place for Mom has really been a great starting point in assisting us to find a community. Out of their recommendations this location is the best fit for my mother. It’s convenient because she is near a few relatives that could visit her frequently. The facility was very clean and it seemed that the residents were well maintained, especially the patients that in pretty bad shape. It also didn’t have a bad smell in the air. Many people that are there have a really serious case of dementia, but everyone seems to be well cared for. In the short amount of time that my loved one has been here, everything has been going well.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
September 25, 2017
4.0
Verified Review
Too far from my home
I toured Brookdale Troutdalelooking for a place for my loved one. It is a wonderful community. The atmosphere was very inviting. The landscaping was beautiful and well-kept. They gave a nice tour and explained what they would provide for my loved one. I ended up choosing another community that was closer in proximity to my home.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
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Frequently Asked Questions
about Brookdale Troutdale

Brookdale Troutdale offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Brookdale Troutdale 9.1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (503) 465-8104 to reach a resident at Brookdale Troutdale.

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1bd, 2bd, Studio
Cherry Park Plaza community exterior

Cherry Park Plaza

1323 SW Cherry Park Rd, Troutdale, OR 97060
Starting at $X,XXX+ monthly
8.9
Review score
29 reviews
8.9
Review score
29 reviews
5 star
58%
4 star
28%
3 star
14%
2 star
0%
1 star
0%
1bd, 2bd, Studio, Semi-Private
Thank you for your interest in Cherry Park Plaza. We are dedicated to providing comfort and security to those seniors wishing the enhance their retirement years.The many options at Cherry Park Plaza allow you to design your own lifestyle according to your desire, freeing you from the...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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