Brookdale The Heights

Total monthly costs depend on room type, select services, and the level of care needed.

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Vegetarian

The staff at Brookdale are so friendly and helpful. The location is great too, being located in the Heights near 290 and 610. The studio apartment are a good size and my mother says she is very happy there - which is the most important endorsement of all! :-) Her only complaint is that she doesn't like the food, but I think it is just because they have too many healthy options. :-(

Toured facility after Harvey and it suffered flood damage and roof damage. Besides that the facility is not cared for which leads me to wonder about how they care for their residents. I was sadly disappointed.

My parent pays an exorbitant amount of money to live here. A few outstanding staff members, but a few that mgmt should have passed in. Competent management is not reflected in some employees. Also, should only hire direct caregivers who speak English as first language. It is ridiculous to expect elderly folks who may have their own communication issues to have to struggle to understand staff who can barely speak English. Food service is unacceptable for the cost-- my loved one has just stopped complaining, as they learned right away that it did zero good. I wouldn't feed this quality of food to anyone, esp. someone with documented dietary restrictions. Why can't a facility in the business of providing residential accommodations for fragile elderly get their feeding operation right, for the high cost paid by residents? This is just one of the aspects of this racket that should be better & more strictly regulated, for the wellbeing & health of clients, who this facility claims in all their forms of marketing propaganda to care so much about. My loved one pays roughly half the equivalent of one night in a hospital, for one day of care, yet receives about 1/10 the level of attention & true, medically-competent care that they should. No real doctor on site. Caregiver staff largely unaware medically. Nurse practitioner unresponsive. Families are urged to pay close attention & have plan in place in case of need for serious medical attention, because it is not available here. Roaches observed in room & common areas. Understaffed, so staff from other locations brought in who don't give a flip about the residents, & it shows. Housekeeping - doesn't seem to be done. Bathroom sink & floors always dirty. This place is certainly better than some others in Houston, but for the money, more on the side of near-poor than "excellent". Consumers MUST check & believe the negative reviews & use common sense when interpreting them. People give reviews because they feel something should be brought to the company's attention. This company doesn't care about dissatisfied (temporary) customers. This whole business is a money-grabbing joke. The return in quality for (life-long, hard-earned) dollars spent is below poor. Whoever's getting rich at the helm of this company should be ashamed. *Many reviews of this location found online are clearly bogus, as they contain some exactly identical phrases among different reviews, that can't possibly be written by different objective parties.

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