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Brookdale Paulin Creek

2375 Range Avenue, Santa Rosa, CA 95403

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Joanne W - Resident/client
5.0
Living At Paulin Creel

I move here about two months ago from 26 years of living in Japan. As a Christian missionary. My experience here has been very favorable. The front desk is always helpful, and at meal times I get to talk to many different people. I would absolutely recommend someone to move here.... Read more

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About the facility Brookdale Paulin Creek

You can find Brookdale Paulin Creek in gorgeous Santa Rosa, California, a vibrant city known for its wineries. Here, it’s easy to find purpose and meaning through interactive activities while feeling safe and supported all throughout your care journey.

Our family-like community features a 24-hour security system, and compassionate team members are available 24 hours a day, seven days a week to be alerted to an emergency. Because we offer multiple levels of care, including independent living, assisted living, and memory care, it’s nearly effortless to age in place. If your needs or wants change while you’re here, your care plan will be adjusted accordingly. While we assist with daily chores, prepare homemade meals, and assist with individual care needs like medication management, mobility assistance, and more, we encourage you to take advantage of the many on-site perks. Book an appointment at the salon, or spend your day soaking up the sun at the community pool or outdoor putting green. If you prefer to stay indoors, check out the arts and crafts studio, the game room, our movie theater, or the cozy living room. Feel free to invite a friend over to spend the day with you! It’s all about your...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Brookdale Paulin Creek is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Paulin Creek

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
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1 Bedroom
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2 Bedrooms
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Semi-Private
Starting at
$XXXX
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Brookdale Paulin Creek

Community Details at Brookdale Paulin Creek

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Swimming Pool / Hot Tub


Reviews

for Brookdale Paulin Creek
4.0(52 reviews)
Write a Review

Cleanliness

4.3

Friendliness

4.3

Meals & Dining

4.4

Care Services

4.0

Activities

4.0

Staff

4.6

Value for Cost

3.9

Overall Experience
24
16
6
3
3
Date Submitted
7
11
16
Reviewer
6
29
16
0
Care Received
7
39
0
1-20 of 52 reviews
Sort by

5.0
Joanne W - Resident/client
Independent Living
December 1, 2022
Living At Paulin Creel

I move here about two months ago from 26 years of living in Japan. As a Christian missionary. My experience here has been very favorable. The front desk is always helpful, and at meal times I get to talk to many different people. I would absolutely recommend someone to move here.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


5.0
Donna T - Loved one of resident/client
Independent Living
November 22, 2022
Community filled with compassionate staff, friendly residents & beautiful surroundings!

Aging parents - a season of life we are not adequately prepared to handle without smart, compassionate, and honest resources to lean on. The staff at Brookdale Paulin Creek became that resource for our family as we considered moving our parents into an independent / asst. living community. The path ahead was daunting - filled with lots of questions. The first phone call to Paulin Creek resulted in us being connected to an incredible individual who answered every question – over MULTIPLE phone calls/visits. Never pressured – we were always met with timely, informative, patient, compassionate responses, that educated us and helped us navigate this very foreign territory. We all saw a beautiful community where they could become more social with like-minded new friends and less worried about household responsibilities, etc. I am happy to say our parents are now residents of Paulin Creek and can’t stop talking about their new friends, the amazing staff, and all the community has to offer.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Mary G. - Loved one of resident/client
Independent Living
November 20, 2022
A Loving Community

As it became apparent it was no longer safe for our folks to live alone in their house, there was much resistance about the idea of moving. Mom didn’t want to leave the house and memories, and Dad thought he would lose all independence. From the moment we walked in the door at Paulin Creek, their entire perception of senior living facilities changed. Each employee was kind, courteous, and went out of their way to welcome them. Each resident we saw was engaged chatting in the dining hall, playing a hot game of scrabble, or working on the community jigsaw puzzle. Since then, Paulin Creek has not disappointed. Each time we talk with Mom and Dad we hear their excitement. They talk about their “Ambassador” checking in and encouraging them as they are settling in. We hear of wonderful food, special meals, dining room staff that already know them. Dad was even honored at their Veteran’s Day celebration. We are at ease knowing they are now living in a safe and supportive community.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Virginia H - Resident/client
Independent Living
November 14, 2022
New Kid on the Block

I'm new here and haven't been out to the activities but there are so many to choose from. Meals are not at times I need them but it was suggested to me to mark up a menu for the week and turn it in so that I can just pick up my meals.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

No data collected


4.0
Gail - Loved one of resident/client
Assisted Living
October 28, 2022
Verified Review
Review for Brookdale Paulin Creek

We picked this community because, they had independent, assisted living and memory care all in one facility. They also have their own in-house caregiving staff which was a huge selling point for me.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

4


4.0
SS - Loved one of resident/client
Assisted Living
July 28, 2022
Verified Review
All Around Friendly

They are doing some painting and fixing the carpet, and other upgrades around the community. The food is pretty good. They have bands, picnics in the frontyard, and happy hour. If residents, participate in activities, there is so much to do. Overall, they are doing the best that they can.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

4


5.0
Judy - Loved one of resident/client
Assisted Living
July 15, 2022
Verified Review
Positive Experience

We had care service, in addtion to 24 hour care, which was needed. The staff was very nice. He went to the cafeteria when he could, and enjoyed the pudding. It was expensive, but an overall positive experience. He was very well taken care of.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

No data collected

Staff

5

Value for Cost

4


5.0
Dawn S - Loved one of resident/client
Assisted Living
March 11, 2022
Happy Grandma

My grandma lives here and she loves it. She was super lonely living at home before she moved. She says she has made a lot of new friends. People seem really nice and she says the food is good too.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Sonia - Loved one of resident/client
Independent Living
February 10, 2022
Verified Review
A Good Fit For My Mom

I would recommend you review the community to see if it would be a good choice for your loved one. The location was good for the family. Brookdale checked off all the boxes for us for the community we were looking for for my loved one. I f the resident doesn't like what is being served they can choose another item from the available menu. Everything is on one floor for my loved one.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Dorothy S - Resident/client
Assisted Living
February 3, 2022

Brookdale living makes me feel very comfortable. The facility is large but we have community relations for all. The food is beneficial and exceptionally delightful. Our servers are young people and that makes communication easy. It's also the right time for them to attend school and receive an education. Yes, I call Brookdale my home!


4.0
Rod S - Resident/client
Assisted Living
February 3, 2022

I have lived here for five years. I feel safe and secure here. The director and staff are exceptional with handling and resolving senior living issues. Activities and food is above average.


5.0
anonymous - Loved one of resident/client
Memory Care
September 9, 2021
Verified Review
I think it is awesome and was the perfect fit for my mother

The reason we gave the activities a 2 for now, which maybe not be completely fair, but their activities director was amazing and did a great job engaging the residents. However they have left and now the activities are pretty much non-existent because the new activities director is in training. It has been a couple of months so we are being patient and not complained just yet because we do know times are tough these days and they are trying their best and we know it is just temporary.

Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

2

Staff

4

Value for Cost

4


3.0
Anonymous - Toured community
Independent Living
September 7, 2021
Verified Review
My Review of Brookdale Paulin Creek

The community was in the middle of a neighborhood. There wasn't a lot of walking trails. The décor as dark in color. This seemed more of assisted living than Independent living. The marketing staff was interested in our family during the tour.

Response from Brookdale Paulin Creek

September 21, 2021

We deeply regret that we were unable to meet all of your expectations. We want to thank you for your feedback and please know it will be reviewed and used to better serve our residents and their families in the future.


4.0
Norman B - Resident/client
Assisted Living
September 3, 2021

Facility is well run and employees are helpful and friendly. Can improve dining experience by making less order mistakes (lost orders, wrong item) and speeding up service.

Cleanliness

5

Friendliness

4

Meals & Dining

3

Care Services

5

Activities

No data collected

Staff

4

Value for Cost

4


0.5
Bill C - Loved one of resident/client
Memory Care
August 27, 2021
Verified Review
Beware of people promising too much.

Don't just believe the sales hype. For memory care, make sure you find a place that's smaller where they actually take care of the residents. The larger places are not equipped and cannot take care of them, including Brookdale Paulin Creek. We couldn't sleep at night based on the poor care he was getting. I would make surprise visits and find him sitting by himself on the couch in the lounge in front of the TV, with no one else around him for hours. He fell repeatedly. I would not recommend this place for anything. Regular assisted living looked fine. You'd have to ask those families how it is. But for memory care, it is not a good place at all.

Response from Brookdale Paulin Creek

September 1, 2021

We appreciate you taking the time to share your concerns and hope you will call our Brookdale Resident and Family Connection Team to discuss your concerns in greater detail.


2.0
WB - Loved one of resident/client
Memory Care
May 19, 2021
Verified Review
check other options

In the beginning, it was very upbeat, but as time went on the care was very poor. Communication was ok but there was not enough communication from the medical staff. My loved one was not checking on enough and did not seem to have procedures in place to prevent falls. I would not recommend this community to others.

Cleanliness

4

Friendliness

3

Meals & Dining

No data collected

Care Services

1

Activities

No data collected

Staff

2

Value for Cost

1


1.5
Elaine Rotondo - Loved one of resident/client
Memory Care
December 6, 2019
Don't Judge a Book by its Cover!!!

Many of the reviews here are by new residents or family members who don't live here and have superficial experience with the realities of the facility. My 97 year old mother has lived here eight years, seven years in the active section and one year in the assisted living section. We have seen the good the bad and the ugly. Brookdale is a FOR PROFIT corporation and the business model is predicated on PROFIT. At every turn they charge residents in order to squeeze every penny out of them. Food used to be good but is now pretty dismal and portions are small. If your loved one isn't good at advocating for themselves they will be pretty well ignored in the assisted living unit. It's like pulling teeth to get maintenance to fix or replace anything, air-conditioners, plumbing, broken decks, etc. Administration is nice when you are signing their contract (watch out for the arbitration clause) but once you are moved in and paying the exorbitant prices, they have no interest in meeting with you about concerns. Rent is raised 4-7% yearly. Imagine, if you pay $5000 a month, your rent may be raised up to $1800-$4000 EVERY YEAR! Could you sustain that on a fixed income? To be fair, there are many caring employees here, receptionists and the nurses and personal care staff are for the most part commendable. But the turnover here is huge because the wages for the real workers is poor. Moral seems poor among housekeepers and food servers. Fallout is on the elderly, especially the very old. I wonder how some are treated that don't have family to intercede for them. If you are thinking about placing your loved one here I recommend going the Brookdale corporate website and reading the reviews. They are almost universally disturbing. I wish we had done that. Now that my mother is so old we don't feel we can move her. But if she lives much longer she will be priced out into the cold. If that happens believe me, Brookdale admin staff, trained by corporate, will not blink an eye. So sad.

Cleanliness

3

Friendliness

3

Care Services

4

Activities

1.5

Value for Cost

1

Response from Brookdale Paulin Creek

December 10, 2019

Thank you for taking the time to provide us with your feedback. We would welcome an opportunity to discuss with you further and encourage you to reach out to our Resident and Family Connection line, located on our website.


5.0
Dayna Jones - Loved one of resident/client
Memory Care
December 11, 2018
Dignaty Care I is outstanding!

[name removed] and his staff I are outstanding! Would give them one thousand stars. The quality of care my dad is receiving is wonderful. My family feels so blessed to have found Dignity Care I.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Memory Care
April 17, 2018

automatically have to separate. assisted 5800 plus care. 7800 with separate room and two people. sandy scultz

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


0.5
Jennifer Raymond - Loved one of resident/client
Memory Care
October 11, 2017
Not prepared for emergencies.

Terribly disorganized. Not prepared for emergencies.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


Viewing 1-20 out of 52 reviews

Neighborhood around Brookdale Paulin Creek

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Frequently Asked Questions about Brookdale Paulin Creek

Brookdale Paulin Creek offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Brookdale Paulin Creek has received an average review rating of 4 based on 52 reviews. See all reviews.

Call (707) 575-3722 to reach a resident at Brookdale Paulin Creek.

To reach a resident at Brookdale Paulin Creek call: (707) 575-3722



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To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.