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2375 Range Avenue, Santa Rosa, CA 95403
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
36 Reviews
(19)
A Place For Mom
(17)
SeniorAdvisor.com
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December 2019
Elaine Rotondo
Review originally written on A Place For Mom
Many of the reviews here are by new residents or family members who don't live here and have superficial experience with the realities of the facility. My 97 year old mother has lived here eight years, seven years in the active section and one year in the assisted living section. We have seen the good the bad and the ugly. Brookdale is a FOR PROFIT corporation and the business model is predicated on PROFIT. At every turn they charge residents in order to squeeze every penny out of them. Food used to be good but is now pretty dismal and portions are small. If your loved one isn't good at advocating for themselves they will be pretty well ignored in the assisted living unit. It's like pulling teeth to get maintenance to fix or replace anything, air-conditioners, plumbing, broken decks, etc. Administration is nice when you are signing their contract (watch out for the arbitration clause) but once you are moved in and paying the exorbitant prices, they have no interest in meeting with you about concerns. Rent is raised 4-7% yearly. Imagine, if you pay $5000 a month, your rent may be raised up to $1800-$4000 EVERY YEAR! Could you sustain that on a fixed income? To be fair, there are many caring employees here, receptionists and the nurses and personal care staff are for the most part commendable. But the turnover here is huge because the wages for the real workers is poor. Moral seems poor among housekeepers and food servers. Fallout is on the elderly, especially the very old. I wonder how some are treated that don't have family to intercede for them. If you are thinking about placing your loved one here I recommend going the Brookdale corporate website and reading the reviews. They are almost universally disturbing. I wish we had done that. Now that my mother is so old we don't feel we can move her. But if she lives much longer she will be priced out into the cold. If that happens believe me, Brookdale admin staff, trained by corporate, will not blink an eye. So sad.
December 2018
Dayna Jones
Review originally written on A Place For Mom
[name removed] and his staff I are outstanding! Would give them one thousand stars. The quality of care my dad is receiving is wonderful. My family feels so blessed to have found Dignity Care I.
October 2017
Jennifer Raymond
Review originally written on A Place For Mom
Terribly disorganized. Not prepared for emergencies.
Activities Offsite
Activities Onsite
Beautician Onsite
Devotional Services Offsite
Devotional Services Onsite
Indoor Common Areas
Meals Provided
Outdoor Common Areas
Swimming Pool / Hot Tub
For a local A Place for Mom Advisor
(877) 345-1716Brookdale Paulin Creek offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
Brookdale Paulin Creek has received an average review rating of 3.89 based on 19 reviews. See all reviews.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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