Brookdale Chanate

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Pricing at Brookdale Chanate

Base fees by room type

22 Reviews

• (14)

  A Place For Mom

• (8)

  SeniorAdvisor.com

I like this facility also and they have several care options available. I would recommend this community.

My wife and I are so grateful we found Brookdale, Chanate. We were searching for the right place for her aged mom, [name removed], to live, where she can receive the absolute best care possible. There is so much to say. First, the people who work there care deeply about the people who live there. When we met [name removed], we met someone who listened deeply, helped us solve any problem we could think of, and suggested solutions only after really understanding [name removed] needs. The tour she shared made us feel so comfortable with what life is like at BC. She was so thoughtful and considerate with helping us find a charming apt with a deck and outside area where [name removed] wee dog could get outside whenever she needed to. When [name removed] needs shifted, [name removed] found a special place for [name removed] in the memory care area, a bright, cheerful room, where she can look out at beautiful redwoods from anywhere in the apt. The attendants encourage her to engage with others and she feels quite at home there. When we met [name removed], the GM, we knew we had met an advocate who is very flexible and such a problem solver that literally nothing seems like a problem for long. We know we can go to him with anything and he will find a way to "make it so." He has been wonderful to [name removed] and us. When we worked with [name removed] to create [name removed] personal care plan, we trusted her thoughtful, comprehensive recommendation because it reflects just what [name removed]needs, nothing more, nothing less. Her recommendations helped us make decisions we are very comfortable with, decisions which get [name removed] just what she needs. Virtually everyone in the facility shines with a spirit that we did not see in other places. It is a spirit of love and focus on possibilities and what is best for [name removed]. We feel so lucky.

So far we are delighted with the Assisted Living portion of Brookdale Chanate. The facility is certainly the most beautiful Assisted Living place I've ever seen, and the staff has been amazing. The first thing that I noticed is that the place smelled pleasant, like a high-end hotel, not institutional at all. We ended up moving my Dad there just as the shelter-in-place orders for COVID-19 were coming down, so we unfortunately needed to show up earlier than we had planned. Everyone there scrambled to help us, despite also being EXTREMELY busy working to put piles of brand-new procedures into place. Here are the great things so far: everyone from the director [name removed], to [name removed] in sales, to the wellness coordinator [name removed], to [name removed]who handles facilities, and [name removed], the maintenance supervisor who helped with an emergency equipment issue, has been absolutely wonderful. [name removed]and [name removed] who assist in care have been pleasant and incredibly efficient. They've been helping my Dad get settled and solving problems for him. The other residents are friendly. His complaint is they staff is feeding him _too_ well. He used to live in the Valley in Southern California, so this beautiful building surrounded by redwoods and built into the side of a hill is a real (pleasant) change for him. I don't know what we would have done if he were stuck in So Cal and I was stuck in Nor Cal during the shelter-in-place order; I am incredibly grateful to Brookdale Chanate for being so helpful and accommodating.