3255 Villa Lane, Napa, CA 94558
Experience personalized care and attention as soon as you arrive at Brookdale Napa. You can find us located in the heart of Napa Valley just off of Highway 29. Here, you’ll soon discover why Napa is famous for its abundance of quality wine. Our community is particularly close to HDV Wines, Steltzner Vineyards, Eleven Eleven winery, and more. Residents of our community also enjoy taking day trips to the Lincoln Theater and Opera House.
From memory care to assisted living services (including assistance with meals, housekeeping, and more), you can receive a variety of tailored care options under one roof. Whether you’re looking for assistance with medication management, bathing, dressing, or grooming, we’re committed to providing you with quality care you can count on. Before you move in, we work with you to determine which services you need as part of your care plan. This also allows you to pay for the care you want, and not a cent more.
To promote safety for all, staff is available 24 hours a day, seven days a week to be alerted to an emergency. Concierge services are also available at your convenience.
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Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Meals & dining
Value for cost
Our family has had a great experience so far, the staff members and the care services are excellent. Our loved one is very happy there, she is meeting all new friends and really enjoying the activities.
I would recommend the community to others for their loved ones. I can tell they truly try with their residents. There are outings, karaoke, art classes, live entertainment, and more for the residents to choose from.
It was an awful experience, they are in the business to extract money from family members who have loved ones there and that is their number one priority. There is zero transparency on the billing side, they refuse to itemize things and there are no discussions on what the increases are. No helpful in anyway, and they also had a huge outbreak of covid.
The basic issue is a financial issue. We moved in under the guise of a certain price. Within 5-6 months, they've increased the rent by close to $3000 a month over what they originally said the cost would be. That's an extraordinary increase. And the services have not been up to par with what they advertised or promoted. They provide a call button to each of the residents to press as needed. My loved one has to pay an extra fee for service because she requires extra assistance. But there's no priority for her because she pays more for more service. Those who need less assistance have the same priority for their calls to be answered. And there's only one nurse on each floor to answer those calls. With the pandemic, they were extremely understaffed and hired no extra help. This organization was struggling and had some people quit. They needed to be more proactive to make the organization function at a better level. I think it's a nice facility physically, and the people are nice. Generally I think the people try to do the best they can. It's just that their system is not very good, and their staffing is not very good. They're charging this money for service that they're not really providing. They've made some extraordinary blunders, one regarding medication management. That's been a catastrophe. But I think it's mainly because they're not hiring people, or not paying them enough. So all this money is going somewhere else, I don't know. If you're young enough, in good enough health, without many physical ailments, this would probably be an okay place. But if you need any level of assistance, you may have a problem.
Brookdale Napa are responsive and have met all our needs. Some of the staff are very friendly, depending on the person you are dealing with. The care being provided is good, they are meeting our needs. Prior to the Covid-19 pandemic, there was a pretty full list of activities available for residents if they wanted to get involved.
This place is awful my love one move in and everything is a hot mess the worker are rude and lazy the FOOD is bad and the price is crazy to be paying at this place when the food is no 5 star the other residents look asleep and bored it the same thing going over and over again....BEWARE the sales lady is a fraud she sold us a lie my mom will be moving out this awful place this month... Worker walk pass u and half smile dont say anything...
This review is only when you planning to join your loved one for a meal. The price is a high $13.00. They pick and choose which food they run out of. For instance: They put the menu up on the wall so you get excited of what they offer. You pay the $13.00, you and your loved one begin to order only to be appalled to find out the Tilapia ran out and the lemon butter broccoli ran out. It starts at 4:30 p.m. you are there at 4:31 p.m. How can they run out, its only been 1 minute? So you have to get other unhealthy undesirable fattening options. The portions are under a tiny scoop so filling yourself up to futile. I think either the staff wants to eat these items for themselves so they claim they ran out. If you ever eat here with your loved one, go into the kitchen and ask if the items you want are available so you do not have to pay and be disappointed, again and again. Plus one of the butternut squash was al dente and inedible.
This pertaining to the meals ONLY. When we first went there to try out the food, it was great, the fish was abundant, the vegetable was fresh, sweet and tender but the rice was hardened. After my parent was put it, we ate there every 2 weeks. The portions were tiny, the food seemed processed, the desserts were mostly not homemade especially the pies, the salad dressings tasted terrible - like plastic generic containers, it made the salad bad. There are black spots in the avocado. If I knew this there was a high possibility my parent would not be placed here.
When I was searching for a community for my mother, I toured Brookdale Napa. The facility was clean and everyone there was very friendly. It was a good experience, but not the best fit for my mother.
My loved ones have moved into Brookdale Napa and they are doing as well as to be expected. Brookdale Napa is probably the best of the worse, from what I have seen in the napa area there is not a very good place in this area. Just like in any place, you have bad employees and good employees. There has ben some that have been very rude they have let I loved one slip many times. Also, when my loved one said she needed to go to the restroom, they told her to wait a couple of hours when she is ready to go to bed. The billing has also been off. Overall, they treat my loved ones well and they're enjoying their place. Its no home but better than other places we looked at.
Mom seems to be adjusting to living at Brookdale. The staff are attentive, helpful and I have good communication with them. I do have some concern with the security and people not signing in and out of the community when they visit. Mom is in the memory care unit and they are good at keeping her active. The community is clean and the food is good.
Mother would automatically be placed in memory care with a diagnosis of dementia, regardless of stage or current level of independence
Very clean, residents all seem happy, engaging with staff. Staff was attentive , even though they were super busy. Definitely going to consider for my dad! Felt very warm and comforting!
My mom likes to participate in the activities at Brookdale Napa. She is in the memory care unit and the staff there is very friendly and attentive to the residents. The community is very clean and kept up. I have not tried the food but my mom would say it was about a 3. My advisor with A Place for Mom was nice and helpful.
The staff here are great. They are caring and considerate and stay on top of things. People that work and live at Brookdale are friendly. My mother has transitioned to live at Brookdale very smoothly as a result of the caring support at Brookdale. My mother enjoys the activities and she likes the food.
The staff has been great so far making my mother feel at home. The staff are helpful and caring.
I am not too thrilled with Brookdale Napa. The cleanliness is not up to my standards. He has a completely compromised immune system and I think they could really improve so he doesn't get sick. They do his laundry every week and we had bought a brand new bed and I made the bed and there were grease marks on he sheets. That's a red flag for me that they're not paying attention. Also he is a younger resident and they have dinner at 4:30 pm and it ends at 6. I tested their window to see if they serve all the way up until 6 pm. A couple of times they ran out of food. I walked in the kitchen and there was meatloaf leftover but they didn't want to stay to warm it up. If you aren't there by 5:30 you get a sandwich, no hot meal. When I met him a few years ago he was a healthy weight but has since had several strokes and has lost weight. He cannot afford to miss a meal. The portions are tiny. He has to order 2 portions to get full. The food is okay, it's not horrid. The don't serve fresh vegetables. They are short staffed at the front desk. They take my name and number and never get back to me. I would never put him in this facility. There were 2 main reasons we put him here. It's a block up the road from a really good hospital, there is a wellness center/rehab center/gym, and he used to work in this valley. If there was another facility close by I would put there.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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