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Brookdale Mandeville

1414 North Causeway Boulevard, Mandeville, LA 70471

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Brookdale Mandeville community exterior
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Brookdale Mandeville in google map
Gail K - Resident/client
4.0

I have lived at Brookdale for the last 7 months. I find all of the employees to be friendly and easy to talk to. They go out of their way to be helpful and pleasant. This is a great place to live.... Read more

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About the facility Brookdale Mandeville

Engaging days and exceptional amenities are available at your fingertips at Brookdale Mandeville. The professional staff creates a customized care plan that is designed to help residents receive the right amount of care in a timely manner. So, whether seniors need assistance with errands, medication management, activities of daily living, or memory care, compassionate caregivers work with them to assist with their specific wants and needs. In addition to care, residents also receive assistance with daily chores like cooking and cleaning, as well as lawn and home maintenance.

This community is designed with residents in mind. There’s a beauty and barber shop, a therapy room, a game room, a library, and even a garden on-site allowing residents to make the most of their time. And, if safety is a concern, seniors and their families can find peace of mind knowing the staff is available 24 hours a day, seven days a week to be alerted to an emergency. Another perk of this community is the magnificent dining program, which includes flavorful menu options and restaurant-style dining. Plus, for those with memory loss, elegant table dressings and dementia-friendly menus are used to alleviate stress and confusion.

Community Services and Amenities

Whether seniors prefer creative...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Brookdale Mandeville is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Mandeville

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Brookdale Mandeville

Community Details at Brookdale Mandeville

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Vegetarian


Reviews

for Brookdale Mandeville
3.8(36 reviews)
Write a Review
Cleanliness

4.1

Friendliness

4.1

Meals & Dining

3.9

Care Services

3.9

Activities

3.8

Staff

3.8

Value for Cost

3.8

Overall Experience
14
13
2
2
5
Date Submitted
8
12
16
Reviewer
3
21
11
0
Care Received
10
26
1-20 of 36 reviews
Sort by

1.0
Beth S - Loved one of resident/client
Memory Care
January 29, 2023
Poor care once [name removed] left

They have a memory care unit but offer No memory care to speak of, they fed mom and put her in front of a tv, she laid in bed most days. Was ok at first, but then an employee left that took good care of her and her care went downhill, I would not recommend this facility.

Cleanliness

2

Friendliness

4

Meals & Dining

2

Care Services

1

Activities

1

Staff

2

Value for Cost

1


4.0
anonymous - Toured community
Assisted Living
November 30, 2022
Verified Review
Community Tour

I just wasn’t impressed with Brookdale Mandeville. The facility had been renovated from a nursing home. Nothing stood out to me as either good or bad. I found it odd that I didn't really see any residents when I was there. There were one or two people in a common area, and the common area wasn’t very large. Also I only met one staff member - the person giving the tour.


4.0
Gail K - Resident/client
Assisted Living
September 30, 2022

I have lived at Brookdale for the last 7 months. I find all of the employees to be friendly and easy to talk to. They go out of their way to be helpful and pleasant. This is a great place to live.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

5

Value for Cost

4


5.0
Carolyn M - Resident/client
Assisted Living
September 30, 2022

I am living in a beautiful room with a full bathroom, big closet, A/C and heat, a window to see a squirrel and birds. It is so quiet and peaceful and rooms are so clean. Love to sit and read, color, and visit. Only live 15 minutes from my baby, husband, and grandchildren.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Memory Care
September 30, 2022

Facility has met all my needs and concerns. My wife is in Memory Care Unit and has been cared for satisfactorily. All staff is friendly and helpful. Administrative staff has been very informative and follows up on requests.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Carolyn K - Resident/client
Assisted Living
September 30, 2022

Never been anywhere where I feel so much like home

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


1.0
Jayson T - Loved one of resident/client
Memory Care
September 7, 2022
asked the residents and families- RECEIVED BAD COMMENTS

We were looking for a Senior care facility, and a few weeks ago, we met several Senior residents in Brookdale in Mandeville. Last week, we talked to a few members of their family. From the families opinions, as told to us, so many of the senior residents are most unhappy, and getting frustrated and ignored. A comment of poor compassionate care was also reported. They were at best, very disappointed with Brookdale. The environment was reported to be non motivating, boring, and cold.The food was not that good. The residents had so little in the way of recreational activity, and very little motivation stimulus.

Cleanliness

3

Friendliness

1

Meals & Dining

2

Care Services

1

Activities

1

Staff

1

Value for Cost

2

Response from Brookdale Mandeville

September 15, 2022

We take your comments seriously and are committed to providing quality care and services to our residents and their families. We will share your feedback with our management team


4.0
anonymous - Loved one of resident/client
Memory Care
August 25, 2022
Verified Review
Our families experience

So far everything has been good so far, it does seem like they are loosing staff so they may be struggling with staffing like a lot of place but the staff are really good with our loved one and its a nice good place. I would recommend this community to other families.


5.0
Katherine F - Loved one of resident/client
Assisted Living
July 8, 2022
Top Notch Community

I have a friend that I speak to and visit often that currently resides here. The staff go above and beyond to make sure the resident's needs are met. My friend talks often about how the 2 ladies in the front offices are always available to help them with anything they need even though it isn't part of administrative work. I have come several evenings and management is still present. Whenever I visit the staff are very welcoming and friendly. I love the atmosphere because when you walk in it is small and homey, not real big and fancy like other places. I am so glad my friend loves where she is and I feel at peace knowing she is going to be taken care of.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5


1.0
Charlotte S - Loved one of resident/client
Memory Care
July 1, 2022
I Would NOT place our family member at Brookdale

I would NEVER place our family member at Brookdale. We have senior resident friends at Brookdale in Mandeville, LA, of whom we talk to frequently. They are reporting that they are most unhapy and disgusted lately. The reason: Their most qualifieid, most compassionate and favorite Care Givers HAVE ABRUPTLY QUIT! The reasons these top quality Care Givers abruptly quit, as I am advised, is that these Care Givers were forced to perform tasks like Janitorial Service, Maid Service, Laundry Service, and other menial tasks. The above obviously took crucial supervision away from residents. Getting exellent Care Givers is very difficult, and Brookdale's owners must be out of touch with intelligent ways to do business. After the reports I am receiving, especially the loss of such Care Givers, of whom the residents very much appreciated, I would much rather pay a private setter to care for my senior family member at home, than pay high fees for such poor and low quality service at Brookdale.

Cleanliness

2

Friendliness

1

Meals & Dining

2

Care Services

2

Activities

2

Staff

1

Value for Cost

1

Response from Brookdale Mandeville

July 7, 2022

Thank you for taking the time to provide feedback. We take your comments seriously and are committed to providing quality care and services to our residents. Your feedback has been shared with our management team for review.


1.0
Phil B - Loved one of resident/client
Memory Care
June 20, 2022
Brookdale has dropped a lot in quality and has lost their best employees!

A close friend of our family has their Mother at Mandeville, LA Brookdale. We are very close to this lady, and talk to her frequently. She reports that Brookdale - Mandeville, has lost, and is losing a lot of their best and most compassionate caregivers. The Brookdale corporate office must be clueless as to the crucial importance of keeping their best compasionate caregivers, as they obviously do not pay them enough, and, or, have only a very small number of caregivers who are the best, and now they are gone. The management must also be clueless to the fact that the health and well being of their residents requires the best compassionate caregivers. Also, since Brookdales best caregivers have left, their part time caregivers usually are late, offer poor service, and frequently let residents become injured or have health issues, while they do nothing. Brookdale used to be one of the best. THEY HAVE LOST THEIR BEST PEOPLE ,AND NOW ARE AMONG THE WORST ANYWHERE.

Cleanliness

2

Friendliness

1

Meals & Dining

3

Care Services

2

Activities

2

Staff

1

Value for Cost

1

Response from Brookdale Mandeville

June 27, 2022

Thank you for taking the time to share your feedback. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to further discuss.


5.0
anonymous - Loved one of resident/client
Memory Care
April 15, 2022
Verified Review
Highly recommend

We haven't had too much interaction with everyone yet, but everything seems to be working out as it should be so far and we have been happy with the overall experience. We would recommend Brookdale Mandeville to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


3.0
anonymous - Toured community
Assisted Living
September 28, 2021
Verified Review
Tour of Brookdale

When we toured Brookdale it was not the cleanest and it also just seemed dark and not as homey.

Response from Brookdale Mandeville

September 29, 2021

We deeply regret that we were unable to meet all of your expectations. We want to thank you for your feedback and please know it will be reviewed and used to better serve our residents and their families in the future.


4.0
John J - Loved one of resident/client
Assisted Living
September 16, 2021
Verified Review
Highly recommended

We chose Brookdale Mandeville because the convenience to my house was great, the overall aesthetics, and I liked the facility itself and the apartment she would be in. For us the apartment size is great for what she needs. The one negative is that they are not consistent on the cleaning of residents rooms, it is supposed to be cleaned once or twice a week and we do have to remind them often. I would recommend to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Kathy T - Toured community
Assisted Living
April 20, 2021
Verified Review
My review of Brookdale

I have not moved in here yet, but I think it is going to be 5 stars. The staff members were very helpful when I was looking aorund.


5.0
Roger W - Loved one of resident/client
Assisted Living
February 14, 2021
OUR MOTHER LOVES IT THERE

I can not say enough nice things about Brookdale in Mandeville, LA. Our Mother very much Loves the people there, and she states she looks forward to the daily motivating dialogue and compassionate care the people give her there. It very much makes a major difference in how she enjoys the sunset years in her life. I would highly recommend Brookdale in Mandeville for any senior person without reservation.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

4


5.0
Bill B - Loved one of resident/client
Assisted Living
January 24, 2021
OUR FAMILY LOVES THIS PLACE AND THE CAREGIVERS THERE

We placed our loved one in this senior care facility several months ago. Our family LOVES THE CAREGIVERS THERE. Our elder family member has had a great time in all respects. She is so motivated and happy there! We hear constant good reports af how the caregivers and staff show exceptionally warm, positive, and caring attitudes towards our loved one. In fact, it very much makes her day when she can interact with the staff, and again, she is so motivated by their dialogue. We are especially pleased with the esteemed and wonderful treatment from caregivers like: [names removed] and others. They have gone to great lengths to insure our loved one is safe and content.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

4


1.0
anonymous - Loved one of resident/client
Memory Care
December 15, 2020
Verified Review
I do not recommend this place

The place fell apart while we were here. A lot of the staff members left so there was not consistent care. The meals were absolutely awful, stuff that you would not feed your dog. For example one evening they had ribs, my mom was served 2 ribs that were burnt terribly. She asked for something else to eat and they said they were all out so she went without dinner. I ended up moving her out of here because she was not getting the quality care that she needed. I would not recommend to anyone looking.

Cleanliness

2

Friendliness

1

Care Services

1

Activities

2

Value for Cost

1


5.0
anonymous - Loved one of resident/client
Memory Care
May 19, 2020
Verified Review
Family Like Loving Community

We love the people at Brookdale, they are very friendly and warm. They brought in a lot of wonderful musical entertainment. My mother in law really loved the music. Food was not as good as some other communities. They did not have very many menu choices. The quality of the food was not as good. The Chef was wonderful with what her had to work with. They would take the residents on rides every Friday. The price was higher then some of the other communities in the area. My mother in law was able to have pets.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


2.0
anonymous - Toured community
Memory Care
June 22, 2017
Verified Review
Memory Care Way in The Back of the Community

This community has a variety of different levels of care they provide. The appearance of the community could had looked better. It was the little things that add up. Their memory care unit was all the way in the back of the community. We did not feel the was the right fit for my father in law.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


Viewing 1-20 out of 36 reviews

Neighborhood around Brookdale Mandeville

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Brookdale Mandeville

Brookdale Mandeville offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

Brookdale Mandeville has received an average review rating of 3.8 based on 36 reviews. See all reviews.

Call (985) 727-4011 to reach a resident at Brookdale Mandeville.

To reach a resident at Brookdale Mandeville call: (985) 727-4011



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