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The Trace Senior Community

19432 Crawford Rd., Covington, LA 70433

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The Trace Senior Community outdoor common area
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The Trace Senior Community in google map
Susan D - Loved one of resident/client
5.0
Warm and friendly community with a sweet, accommodating staff.

Mom wasn't there long but the staff was very friendly and kept everyone engaged. They went out of their way to help us and mom.

Read all reviews

About the facility The Trace Senior Community

This charmingly elegant community provides each unique resident with a wealth of amenities, services, and activities right to residents’ doorsteps. Nestled deep in the Louisiana countryside, the campus is designed with careful thought and a team of top level service professionals to back it up. They’re dedicated to creating the most comfortable, secure, and refreshing space possible. Whether it’s assistance with daily tasks or more specialized care that’s needed, you and your family can find peace of mind knowing that you’re receiving the best care at The Trace Senior Community.

Community Amenities and Services

Trusted team members work around the clock to take care of chores including housekeeping, laundry, and drycleaning so residents can spend more time doing what they enjoy. They also provide medical services such as medication management and on-site hospice, as well as a nurse, podiatrist, and various types of therapists staffed right here on site.

Enjoy accommodating and nutritious breakfasts, entrees, desserts, and snacks curated by a professional chef. Residents can have any meal from the comfort of their private living areas or in the bright and spacious restaurant-style dining area. Once their bellies are full, residents can head to the fully-stocked library, fireside living room, baking and crafting...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
The Trace Senior Community is a community within Discovery Management Group properties. See all Discovery Management Group communities.

Amenities at The Trace Senior Community

Health Care Services

Memory Care
Ambulatory Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Guest Meals
Professional Chef
Restaurant Style Dining

Room Amenities

Wheelchair Accessible Showers
Kitchenette
Ground Floor Units
Handicap Accessible
Cable or Satellite TV
Air Conditioned

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Uncovered Parking

Pets

Weight limit 1-15lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Fitness Center
Movie or Theater Room
Piano or Organ

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Languages spoken

English

Activities

Devotional Activities On-Site
Protestant Services
Catholic Services
Live Well Programs

Reviews

for The Trace Senior Community
3.3(19 reviews)
Write a Review

Cleanliness

4.3

Friendliness

3.9

Meals & Dining

3.8

Care Services

3.2

Activities

3.3

Staff

4.0

Value for Cost

3.7

Overall Experience
7
3
4
1
4
Date Submitted
3
5
10
Reviewer
4
11
3
0
Care Received
2
13
0
1-19 of 19 reviews
Sort by

3.0
PK - Loved one of resident/client
Memory Care
November 30, 2022
Verified Review
Not as Promised

The facility has a nice common area and dining hall. We've just had a problem with the service. I would recommending keeping on top of the staff and visiting often. because we're just not getting all of the services we were promised.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

2

Activities

3

Staff

4

Value for Cost

3


5.0
Susan D - Loved one of resident/client
Memory Care
November 2, 2022
Verified Review
Warm and friendly community with a sweet, accommodating staff.

Mom wasn't there long but the staff was very friendly and kept everyone engaged. They went out of their way to help us and mom.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


1.0
Sharon DeLanzo - Loved one of resident/client
Memory Care
June 11, 2022
Run far away from The Trace in Covington, LA

They are very short staffed and the residents are paying the price for it. Management does nothing to fix the numerous issues. Elevator has been broken for months. Definitely do not even consider the Memory Care unit, Memory Care is a complete money grab, Really bad glorified baby sitting. Residents live in filth since rooms are not cleaned. Clothes are washed but seem to disappear. Food back there is slop. No meaningful programs or activities. The residents are sat in front of the TV all day while most staff plays on their phones. No assistance with grooming or bathing or clothes changing. RUN RUN far away from this place!!!!

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
anonymous - Toured community
Independent Living
May 20, 2022
Verified Review
My tour review

This community was like a nursing home. Me and my loved one are still very active and I felt like this would not have been a good fit for us. This community was dark and smelled, it was just not the right place for us. The tour guide showed us around and it just seemed sad. It was just not the right place for us. The outdoor area also did not allow for walkers or to safely get around. To have two people in the community the cost was also really high. The tour guide was great but it was just not it.

Response from The Trace Senior Community

May 31, 2022

I am sorry that your visit to our community resulted in the way you viewed our community. It’s understandable to feel that our color scheme or our aesthetic choices are not in line with your personal preferences, but we really hope our community doesn’t come off as “sad”, or “like a nursing home”. Our prices are competitive with the numerous similarly-placed communities in our area, and they help us to fund a housekeeping staff and a robust activity schedule, along with resident assistance and a full dining service three times a day. A little less then half of our residents do not require any care. We have a beautiful walking path along with a walkway to The Trace biking and walking path of St Tammany. Our hallways are well lit and wide to accommodate anyone who resides at The Trace. We hope you will come back again sometime, and give us another chance. While we may never be the place you and your loved one want to spend your lives with, we strive every day to make a positive experience for those who do. We understand that everyone has choices on what is right for their senior living needs.


4.0
Peggy - Resident/client
Independent Living
December 10, 2021
Verified Review
The Trace experience

I chose The Trace because of the larger room sizes and there are fewer people who live here. The staff is very friendly, but the problem is they are short staffed which is no fault of their own. The residents are all very friendly and welcoming. I really like my room size, I had plenty of room for all of my things and I have a nice size closet. They come in and clean once and week and the grounds are well kept. The facility is pet friendly and they seem to enjoy my dog. The food and dining service is starting to improve. I would recommend them to others who are looking.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

No data collected

Activities

4

Staff

No data collected

Value for Cost

4


4.0
anonymous - Loved one of resident/client
Assisted Living
September 28, 2021
Verified Review
Would recommend

We chose The Trace because of the size of the facility, it is not too big and not too small .We also really liked the staff members. The room sizes here are huge, they are double the size of anything else that we looked into. They have had a couple covid lock downs and they did a good job trying to manage that. I would recommend to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

4

Value for Cost

4


3.0
Helen H - Resident/client
Independent Living
August 25, 2021
Verified Review
Very friendly workers

I like the workers here, they are very friendly, especially the day workers. The meals and dining right now are not the best, we just got out of a lock down and during the lock down there was a few times i did not receive breakfast. When I would receive breakfast it was served to close to lunch time. The activities are also still pretty limited right now.

Cleanliness

5

Friendliness

5

Meals & Dining

2

Care Services

No data collected

Activities

3

Staff

5

Value for Cost

3


3.0
anonymous - Resident/client
Assisted Living
August 4, 2021
Verified Review
Friendly Staff, Friendly Residents

I would say they're about average, on par with what other assisted living facilities are like, based on what I hear from my friends. Our activities director accepted a different position within the company, so we're now without an activities director. But I think they have a good staff overall.

Cleanliness

3

Friendliness

4

Meals & Dining

4.5

Care Services

3

Activities

3

Staff

4

Value for Cost

4.5


5.0
anonymous - Loved one of resident/client
Independent Living
June 9, 2021
Verified Review
I have no worries that he is in the best place that he could be

During the few months our loved one has been there, the feedback we have heard about the meals is that they are great. The activities are back to normal the residents are able to go on outings again. The staff members would be higher than 5 stars they are so friendly. We were just amazed in the beginning at the size of the apartments. Our loved one was able to take all of his furniture and there is still space leftover.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


3.0
Elizabeth Kinsley - Loved one of resident/client
Memory Care
December 15, 2020
Verified Review
Not great but acceptable

I would tell others looking at The Trace that I do think there is an issue with the quality and variety of the food menu, I have to bring her food from home a lot. The activities here seem to be limited, the only thing they really have to do is bingo so the residents get bored. I would say it is not a place for a very active senior. Overall, I would recommend this community. I think it is a reasonable value for what you pay and I know that she is safe and secure here.

Cleanliness

4

Friendliness

4

Care Services

3

Activities

2

Value for Cost

3


0.5
R Patrick - Loved one of resident/client
Memory Care
July 20, 2020
Do Not put your loved one here

I am born and raised in Covington. The Trace is NOT how we treat people. Especially our vulnerable loved ones. The Trace is : Large Corporation management that cares more about the Dollar than the patient. I would not choose this assisted living for my loved one.

Cleanliness

2.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

2


1.0
anonymous - Loved one of resident/client
Memory Care
September 9, 2019
THEIR BEST CARE GIVERS HAVE QUIT, INCLUDING THREE OF OUR FAMILY'S FAVORITE PEOPLE.

The Trace has very much declined lately as for as both quality of service, management service, and reputation. Over SIX of their care givers have quit for another senior facility, including THREE caregivers, of which our family member was so very fond of, and always looked very forward to seeing them daily. Additionally, when we visited The Trace, it was evident that the top management staff were more concerned with other issues than interacting with their employees. It was also our opinion that the top management was clueless as to how to professionally motivate, interact, or keep their best care givers from quitting.

Cleanliness

4

Friendliness

0.5

Care Services

1

Activities

0.5

Value for Cost

1


2.0
anonymous - Loved one of resident/client
Memory Care
October 27, 2017
Verified Review
Concerned

They have been taken over by new management since my mother moved in in 2015. I certainly preferred the old staff and management. They were more personable and took time to hear the residents's issues. I do not believe that my mother's care is at the quality level it was two years ago.

Cleanliness

5

Friendliness

2

Care Services

0.5

Activities

2

Value for Cost

2.5


4.5
anonymous - Toured community
Memory Care
February 8, 2016
Verified Review
We toured here and I really liked it.

We toured here and I really liked it. It wasn't where mom wanted to be, so we had to compromise. But this was a really nice place.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


5.0
Denise Demoruelle Curwick - Loved one of resident/client
Memory Care
August 13, 2015
Verified Review

The Trace has been a great experience for my mother. The professional chef knows her special dietary needs and the food is delicious. I have eaten in the dining room when I visit. The rooms are larger and more attractive than the previous assisted living facility where my mother lived. The staff are friendly and made her feel at home on the first day, she moved in. I also like that all assisted-living residents wear a pendant that they can press if they need any type of help. My mom used it the first evening she was there. Help arrived within 15 minutes. Not bad!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
anonymous
Memory Care
July 2, 2015

Very great place, for any level of care for seniors. Very professional, clean, helpful, and caring staff. A great place for your parents to be safe, and social.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4.5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Memory Care
June 19, 2015
Verified Review
wonderful place

So far everything with The Trace Senior Community has been very good. My dad has dementia and he can have a little violent behavior, and they are dealing with it well for the most part. It has been a challenging situation and there are some questions I have as we work through things, but we are all working together to achieve the best outcome. Otherwise, I think it is really a wonderful place. My parents both really like it. We just need to get my dads medications right and everything to get him under control and everything will be perfect.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Memory Care
April 23, 2015
Verified Review
No budget motel!

My father is there and without a doubt he loves it! Its expensive no budget motel,but well worth the money. The staff is more than friendly,very helpful in any way they can be. Food is great! With a large selection to choose from,and I believe daily specials too. The Trace Senior Community is over all a high end environment,centrally located,easy to find,and close to my home. The residents was upbeat and happy to have fun activities to participate in during their stay.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4

Value for Cost

5


4.0
anonymous - Resident/client
Memory Care
November 12, 2014
Verified Review
Meals Can Improve

The one area I can think of that they can improve on is their meals. The meals often sound good but don't taste as good when we get it. Very clean and friendly place.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

4

Value for Cost

4


Neighborhood around The Trace Senior Community

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Frequently Asked Questions about The Trace Senior Community

The Trace Senior Community has received an average review rating of 3.3 based on 19 reviews. See all reviews.

Call (985) 249-7676 to reach a resident at The Trace Senior Community.

To reach a resident at The Trace Senior Community call: (985) 249-7676


The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.