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Brookdale Maltsberger

13303 Jones Maltsberger Road, San Antonio, TX 78247

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Wendy B - Loved one of resident/client
5.0
Above and beyond staff

We chose Brookdale because we liked it was smaller so that way there was a better staff to patient ratio. They are also very accessible, when I call someone always answers. When I was able to visit her someone was always there to greet me at the door. Since covid, I am constantly get an email or phone call about what is happening inside of the facility, they have gone above and beyond to keep us in the loop. The staff really try to make sure the residents are still in contact with their families and keep us involved. Overall, I have been very pleased.... Read more

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About the facility Brookdale Maltsberger

Located near iconic sites like the Alamo and the San Antonio River, you will find a sense of community, security, and hospitality at Brookdale Maltsberger. Here, residents’ wants and needs are top priorities. Residents and families alike can rest easy knowing a helping hand is always readily available. Trained team members are available 24 hours a day, seven days a week to be alerted to an emergency situation, and keypad entries have also been installed, for added protection. In community common areas, air ionization purification technology is used in an effort to better protect residents from viral infections and airborne viruses.

Would you like a helping hand bathing in the morning, managing medications, eating during meals, driving to appointments, or managing daily tasks? Thanks to a variety of assisted living services and amenities offered under one convenient roof, you can find the care and attention here that will allow you to thrive, without compromising your independence. With an attentive care team by your side to assist when you need it, you’ll have plenty of time to check out the many on-site amenities. Invite your loved ones over for a classic game night in the game room, or reserve the community room...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Brookdale Maltsberger is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Maltsberger

Total monthly costs depend on room type, select services, and the level of care needed.

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Brookdale Maltsberger

Community Details at Brookdale Maltsberger

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas


Reviews

for Brookdale Maltsberger
4.4(20 reviews)
Write a Review

Cleanliness

4.4

Friendliness

4.5

Meals & Dining

3.8

Care Services

4.3

Activities

4.2

Staff

4.5

Value for Cost

4.3

Overall Experience
11
6
3
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0
Date Submitted
0
1
4
Reviewer
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9
11
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Care Received
20
1-20 of 20 reviews
Sort by

5.0
anonymous - Toured community
Assisted Living
April 28, 2022
Verified Review
tour review

Our family had an in person tour and it was a really good tour experience


3.5
anonymous - Loved one of resident/client
Assisted Living
October 12, 2021
Verified Review

Brookdale Maltsberger has been undergoing renovations for a few months now which was declined the quality of the overall cleanliness, and there are some small house keeping issues here and there. The care services are basic and adequate and generally the staff members are good and friendly. The meals and dining service is a little bit of a disappointment, because of the renovations sometimes the residents are required to eat in their rooms. Also for every single meal they have plastic silverware and is thrown away each time, we wish they used different silverware so there wasn't so much plastic being thrown out. They do have activities going on, but between the renovations and the covid restrictions we believe they aren't as good as what they have been. Our loved one came to Brookdale after moving out of another facility and it is a better decisions in regards to her everyday care and finances. Also they have single rooms and shared rooms for couples.

Cleanliness

3.5

Friendliness

4

Meals & Dining

3.5

Care Services

3.5

Staff

4

Response from Brookdale Maltsberger

October 25, 2021

Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we need to focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.


4.0
R G - Toured community
Assisted Living
July 13, 2021
Verified Review
My Review of Brookdale Malsberger

This was a nice community and smaller than we wanted. This was further away than we wanted for our loved one and that was the downfall.


5.0
Wendy B - Loved one of resident/client
Assisted Living
January 13, 2021
Verified Review
Above and beyond staff

We chose Brookdale because we liked it was smaller so that way there was a better staff to patient ratio. They are also very accessible, when I call someone always answers. When I was able to visit her someone was always there to greet me at the door. Since covid, I am constantly get an email or phone call about what is happening inside of the facility, they have gone above and beyond to keep us in the loop. The staff really try to make sure the residents are still in contact with their families and keep us involved. Overall, I have been very pleased.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Linda - Loved one of resident/client
Assisted Living
November 12, 2020
Verified Review
comfortable cozy facility with an awesome staff

The staff is very friendly and the residence is also very friendly and they look out for each other. The is the community has a nice cozy feel kind of like family. The rooms sizes are nice, a bedroom, a big bathroom, a living room, and a small kitchenette. I would definitely recommend this community

Cleanliness

5

Friendliness

5

Care Services

5

Activities

3.5

Value for Cost

4


4.0
anonymous - Toured community
Assisted Living
February 19, 2020

This was a very nice small community in a very quiet location. No freeway traffic. With its size, my Mom would be at ease coming and going and not be overwhelmed. Small enough to know the whole staff and its residence. The place was clean, homey, and had a nice size enclosed outdoor patio and garden. Good for an outdoor family gathering.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Toured community
Assisted Living
August 11, 2017
Verified Review
The location was not right

I had a nice tour of this community. Everything went well for the most part. From what I saw the community looked very nice but I felt that the location was not the best for us.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Toured community
Assisted Living
October 17, 2016
Verified Review
Delightful Tour!!

The tour my loved one and I took at this community was delightful, the staff was all very friendly and gave my mother and I lots of useful information about there facility.The traffic was just to awful around this property for me to come visit everyday.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Assisted Living
August 24, 2016
Verified Review
Very nice place!

We're extremely pleased with how things have turned out with Brookdale Maltsberger! The staff here is friendly and helpful, and they've always been great about getting right back to us when we call. The facility itself is clean and well kept, and they take good care of the people who live here.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
anonymous - Loved one of resident/client
Assisted Living
May 10, 2016
Verified Review

My only complaint is the fact that the billing is not done locally, but that's a minor thing compared to the care my mother has received. The staff has been really friendly and responsive. If I mention anything, they're quick to fix if there's any issues. They keep me informed on their situation. My mom isn't a fan of the food, but that is a more minor complaint. Overall, I'm extremely happy with how the staff cares for my mother!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

4


4.5
anonymous - Toured community
Assisted Living
February 16, 2016
Verified Review
Nice looking place

I toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. We ended up selecting another Brookdale community, but this is somewhere I would have considered as an option for my loved one.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


3.0
Mark - Loved one of resident/client
Assisted Living
December 26, 2015
Verified Review
Need to resod the courtyard

The courtyard is awful. All weeds and mud. [removed] You should have a beautiful courtyard for them. Fountains and flowers would be a huge improvement. Artificial grass for an outside exercise area would be good as well.

Cleanliness

3

Friendliness

5

Care Services

3

Activities

1

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Assisted Living
April 3, 2015
Verified Review
Doing a great job here

I think they do an excellent job overall at Brookdale Maltsberger, I'd give them top marks across the board. The people are friendly, the community is clean and well kept, and the residents all seem happy to be here. It's a very nice place.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Assisted Living
March 24, 2015
Verified Review
They had a great environment, and great people

Brookdale, and all the communities had key things that made them great. They had a great environment, and great people, the attitude of the people was great. I am not sure if we just picked only great communities or if there are no bad ones. They were all fabulous and the ones that were close in proximity or the ones far away, they were all great! We couldn't pick one because we loved them all.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
John - Loved one of resident/client
Assisted Living
June 27, 2014
Verified Review
We have been real pleased.

We have been real pleased. In moving from one community to another and transferring the billing has been off. The care has been good. They have worked with us well. The facility itself is beyond what we expected.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
Anonymous - Loved one of resident/client
Assisted Living
May 2, 2014
Verified Review
This community is nice, small with a lot of individual hands on help

This community is nice, small with a lot of individual hands on help and none of the residents are ever left to fend for themselves. There is always a staff member around to help out. The food is pretty good for the people they serve. They seem to be pretty well fed. They make sure all the residents get 3 meals a day.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

4

Value for Cost

4


5.0
A Place For Mom Customer - Toured community
Assisted Living
December 30, 2012
Verified Review
Nice facility. Very close to my hous...

Nice facility. Very close to my house. The residents seemed to have been there for a long time. Feels like an upper middle class long term facility; instead of an assisted living.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
A Place For Mom Customer - Toured community
Assisted Living
December 26, 2012
Verified Review
This facility was top of the line and...

This facility was top of the line and reminded me somewhat of the Argent Court design with a Garden Room, exercises, etc. I liked the smaller kitchens, as that is all they will need.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.0
A Place For Mom Customer - Toured community
Assisted Living
December 24, 2012
Verified Review
$100-140 for respite care told a diff...

$100-140 for respite care told a different price when I got there. Lot of clients in wheelchair. Actually saw activity going on. People who worked there seemed nice. Someone had just died so no one was happy the day I went. I got the idea they really care about their clients . Expensive to live full time. Respite care minimum stay 14 days. Heard the aides could be mean at times.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
A Place For Mom Customer - Toured community
Assisted Living
December 22, 2012
Verified Review
facility has all levels of care.

facility has all levels of care.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


Neighborhood around Brookdale Maltsberger

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Frequently Asked Questions about Brookdale Maltsberger

Brookdale Maltsberger offers Studio and 1 Bedroom. Learn more.

Brookdale Maltsberger has received an average review rating of 4.4 based on 20 reviews. See all reviews.

Call (210) 402-3800 to reach a resident at Brookdale Maltsberger.

To reach a resident at Brookdale Maltsberger call: (210) 402-3800



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.