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31002 14th Avenue South, Federal Way, WA 98003
5 star
46%
4 star
19%
3 star
8%
2 star
15%
1 star
12%
8.7
Review score
26826 reviews
647 facilitiesFor pricing & availability:
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Anonymous
-
Family/friend
4.0
Our experience at Brookdale Federal Way
My loved one was a resident at Brookdale Federal Way for almost a year. The staff was very friendly, but the management with follow-through was terrible. I would not recommend this place for someone who needs to be checked up on frequently.
About the facility Brookdale Federal Way
Putting More Life Into Assisted Living
We think your senior living should have more life in it. Our residents take advantage of assisted living services located in scenic Federal Way, Washington. Our campus is in a lovely, quiet neighborhood just off Pacific Highway South in downtown Federal Way. Residents are able to walk to several stores close to our neighborhood, and we are a short drive to The Commons at Federal Way, a mall with many restaurants, shops, banks, and a movie theater.
Become one of our residents and you'll have access to a huge range of interesting things to do, and interesting people to do them with. Our activities list changes every single day, with events like Bingo groups, weekly card games, and fitness groups. So when our residents aren't out enjoying all that our beautiful city has to offer, they're often enjoying in-house entertainment and activities.
A few of our residents' favorites include:
Game nights
Exercise classes
Scenic tours
Church services
Lunch outings
Themed dinners and parties?
As a resident here, you and your loved ones will also enjoy peace of mind, as we have emergency response available 24/7, along with 24-hour security. And unlike a nursing home, we are a community of apartment homes where...
Read more
Senior living options offered
Assisted Living
Pricing for Brookdale Federal Way
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
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Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Brookdale Federal Way
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Compare
Brookdale Federal Way
31002 14th Avenue South, Federal Way, WA 98003
Lakota Hills Senior Care
30846 21st Ave SW, Federal Way, WA 98023
Brookdale Foundation House
32290 1st Ave S, Federal Way, WA 98003
Gencare Lifestyle of Federal Way
31200 23rd Avenue South, Federal Way, WA 98003
7.7
Review score
26 reviews
7.7
Review score
26 reviews
5 star
46%
4 star
19%
3 star
8%
2 star
15%
1 star
12%
10
Review score
14 reviews
10
Review score
14 reviews
5 star
86%
4 star
14%
3 star
0%
2 star
0%
1 star
0%
9.5
Review score
76 reviews
9.5
Review score
76 reviews
5 star
51%
4 star
37%
3 star
4%
2 star
3%
1 star
5%
9.3
Review score
50 reviews
9.3
Review score
50 reviews
5 star
38%
4 star
32%
3 star
12%
2 star
8%
1 star
10%
Studio
Starting at $X,XXX/moStudio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Assisted Living
Care types offered
2
Memory Care, Residential Care Home
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Amenities at Brookdale Federal Way
Healthcare Services
- Staffing & Ancillary Services
- High Acuity Care
- Medication Management
- Non-Ambulatory Care
- Memory Care
- Diabetic Care
- Incontinence Care
Meals & Dining
- No Sugar
- Vegetarian
- Room Service
- Professional Chef
- Restaurant Style Dining
- Vegan
- Meals Provided
- Low / No Sodium
- Guest Meals
Room Amenities
- Air Conditioned
- Respite or Short Term Stays Offered
- Cable or Satellite TV
- Wheelchair Accessible Showers
- Wi-Fi/high-speed internet
- Kitchenette
- Bath Tubs
- Ground Floor Units
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Complimentary Transportation
- Transportation at Cost
- Property Convenient to Public Transit
- Uncovered Parking
- Resident Parking Available
Pets
- Weight Limit (lbs)
- Dogs Allowed
- Cats Allowed
Common areas
- Central Fireplace
- Outdoor Common Areas
- Outside Patio
- Indoor Common Areas
- Meeting Room
- Computer or Media Center
- Beauty Salon
- TV Lounge
- Library
Recreational areas
- Movie or Theater Room
- Arts and Crafts Center
- Piano or Organ
Services
- Laundry Service / Drycleaning
- Beautician
- Housekeeping
Languages spoken
- English
- Spanish
Activities
- Karaoke
- Holiday Parties
- BBQs or Picnics
- Forever Fit
- Other Religious Services
- Live Musical Performances
- Happy Hour
- Devotional Activities Offsite
- Wine Tasting
- Tai Chi
- Jewish Services
- Birthday Parties
- Cooking Classes
- Wii Bowling
- Live Dance or Theater Performances
- Community Service Programs
- Yoga / Chair Yoga
- Brain fitness / Dakim
- Art Classes
- Activities Off-site
- Pet-focused Programs
- Educational Speakers / Life Long Learning
- Dances
- Day Trips and Outings
- Protestant Services
- Gardening Club
- Activities On-site
- Intergenerational Programs
- Live Well Programs
- Stretching Classes
- Trivia Games
- Catholic Services
- Devotional Activities On-Site
Reviews
for Brookdale Federal Way
Write a review
A Place for Mom has scored Brookdale Federal Way with 7.7 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Brookdale Federal Way has 26 reviews with an average "overall experience" of 3.6 out of 5.
Overall Rating
3.6
Cleanliness
3.7
Friendliness
4.0
Care Services
3.6
Staff
4.2
Meals & Dining
2.5
Activities
3.4
Value for Cost
3.5
A Place for Mom has scored Brookdale Federal Way with 7.7 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Brookdale Federal Way has 26 reviews with an average "overall experience" of 3.6 out of 5.
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1-20 of 26 reviews
Anonymous - Family/friend
Assisted Living
February 22, 2024
Not great for seniors with memory loss or low vision
My mom spent over two years here. She paid for shower assistance twice a week and meds management. She had severe short-term memory loss and was legally blind. Although kind, Brookdale staff, with a few exceptions, don't treat residents as unique individuals. They often don't read menus to blind residents. They skip showers for residents with memory loss who don't want one "right now", although the resident doesn't understand that their next chance won't be for 3-4 days. They often don't notice behavior changes that indicate medical issues in people with dementia. Some activities that should be accessible with low vision are not. Facility maintenance is spotty. No cold water in rooms for a week, entry buzzer that malfunctions leaving residents who return after five waiting until they can flag someone down, and malfunctioning emergency alerts. If your loved one can't or won't advocate for their needs, I don't recommend this facility.
Anonymous - Family/friend
Assisted Living
April 12, 2023
Our experience at Brookdale Federal Way
My loved one was a resident at Brookdale Federal Way for almost a year. The staff was very friendly, but the management with follow-through was terrible. I would not recommend this place for someone who needs to be checked up on frequently.
anonymous - Family/friend
Assisted Living
July 18, 2022
Caring staff
I felt that the staff was very caring during our experience here. The facility itself was a little older, but once we got in it did not bother us at all. The room sizes are very big and the facility overall was great. I would recommend Brookdale Federal Way to others looking.
Susan - Family/friend
Assisted Living
July 11, 2022
Friendly Community
Everyone is very friendly. The place could use a little updating. I think that my aunt is treated very nicely there.
Anonymous - Family/friend
Assisted Living
May 24, 2021
A Place for Mom
I would send another loved one here. They seem to be real helpful. The communication with the staff is good.
anonymous - Family/friend
Assisted Living
March 24, 2021
you found the right one
The staff is friendly and accommodating and my loved one is happy here. The Communication is good between the staff and our family. They keep us updated and well informed. I would definitely recommend this community to others.
anonymous - Family/friend
Assisted Living
August 14, 2020
Good place for my mom
It's been a great for my mom. They have activities that are some of the ones she used to enjoy before moving to the community. The staff are very good, friendly, and responsive. The meals and snacks are great and the offer a variety. I chose this community because the value and they offer the Medicaid spend down if she needs it one day. We looked at others, and chose this one. I would recommend this community. Shes made friends and seems content there. When COVID started they aggressively went into lock down to keep the residents safe. They are quick to call with any issues and there's good communication.
Dean May - Family/friend
Assisted Living
October 24, 2019
Brookdale - a wonderful place for mom
Brookdale Federal Way is a wonderful place and I will forever be grateful for the all the help they gave my mother. They have many caring people who go out of their way to assist people in need. It's a job most of us would run away from, but somehow they have they have managed to pull in some really wonderful caretakers.
anonymous - Toured community
Assisted Living
June 30, 2019
Took a tour on Sat. the 29th and they were already full. My perception was that it would not of been a good fit anyway. It was small, old and felt like a nursing home. They were friendly and everyone looked well taken care of.
anonymous - Resident/client
Assisted Living
November 15, 2018
I love Brookdale Federal Way!
I love it here at Brookdale Federal Way. It is like one big family. There are lots of activities to choose from. And the staff makes you feel right at home. It is such a relief to have help with daily needs I had difficulty doing myself. At first I had not decided if I was going to stay long term but now after eight months I’m sold and I will be staying for the foreseeable future.
Dale Snowfield
Assisted Living
November 13, 2018
THE WORST PLACE TO DO BUSINESS WITH
i'm totally disappointed in this place. I Dealt with Brookdale two and half years ago, and currently looking for a place for my Father. This is the last place you want to deal with. High pressure sales. Of course when your stressed and looking for a place for a Loved one. This group does not care about anything but a sale. the CEO makes 50 MILLION a year. His front door cost more than an entire stay at Brookdale. Shameful... Trying to get my sister-in-law into their place was unacceptable. She was in a rehabilitation place and when cleared , move to Brookdale. High Pressure and so called sales on the price,,,, NOT!!! My sister-in law died before she could move. $7900.00 dollars later, she dead so no refund, o yea they refunded $660.00. Big [removed] deal. She was never there, never ate, nothing. Compassion, none. Because 50 MILLION is not enough. GREED!!! I even paid for installation of cable in the room we were given. It was a model or a store room. Remebersted,, not even. To MR. CEO, you are Disgrace to the heath care system. Rip off the people who are hurting just o you can get a new door knob or what ever your to poor to get. keep going, your company is Terrible. I would do your job for a 100th of what you get excessively get paid. I'd do why better because you DON'T CARE. Hope your whole team are proud of themselves, 'cuz they are not even close to being good at their job. Be proud MR.CEO< you ripped off another person and their family. More money better stock price, helping people,,not on you or list of priorities or any of your staff. Ya it's just a review, and no one at brookdale cares,so I hope your able to get a new door knob. I will definitely will tell everyone I know. If I get One, Two, Or 50, to not do any business with brookdale or emirates.,that would be Great to cost you a few no takers. Have a wonderful life, and I HOPE the Worst for you and your family. Up Yours,, [name removed] [removed] Call !!!! You wont, to busy, don't care, and chicken. Have a nice day. Just let it slide, you wont even care.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
anonymous - Toured community
Assisted Living
January 20, 2018
I really enjoyed touring this facility and liked how it was run and the things and people we talked to while there. Sadly this is not a place for my mom because she needed a level of care they could not provide with her medical and dementia needs
anonymous - Toured community
Assisted Living
November 26, 2017
Great community! Clean, warm, older property, but well maintained! Happy Residents! Extremely nice and helpful Employees! We Loved it!
Will return to view a 1 bedroom.
anonymous - Family/friend
Assisted Living
August 1, 2017
Staff Is Not Friendly
I am not pleased with this location at all. If it had been up to me I would not have placed my mother here. My mom is not happy here at all she is not eating which as a result she has lost a tremendous loss of weight. My mom does not like to be around crowds so when she does eat she takes her meals in her room and there is an extra $5.00 charge for them to deliver her food. She is not taking her medication as she should be because from what I can tell they are not doing wellness checks on her they are leaving it up to her to take her pills and she has dementia so that is an issue. Since I am not my mother's medical power of attorney they do not tell me anything when I ask questions. They don't seem to engage the residents in any activities.
Karen Henderson - Family/friend
Assisted Living
July 8, 2017
NOT A SAFE PLACE FOR MOM
Brookdale in FW is not a safe place for my mom she has dementia . I know Brookdale has specialize assisted living for memory care & Dementia but not in Federal Way. I was told by an "supervisor there when my mom dementia gets worse she can no longer live there"? So why get comfortable there then have to move again ? If this is a professional organization they would want the best place for my mom. I'm working on getting my mom the best place to live without worrying that she would walk out that front door and get lost. It happens a lot with people with dementia . There should be alarm on the main door but there's not none.
anonymous - Family/friend
Assisted Living
May 15, 2017
Responsive Staff!!
My mother has recently made the move into this community and so far everything is going great for her. She has made a smooth transition and is comfortable in her new living environment. She has had no complaints about the food and enjoys the activities from time to time. I would have to say my favorite thing about the facility is the fact that the staff are responsive and very good at communicating with the family.
anonymous - Toured community
Assisted Living
May 9, 2017
Not a good tour
I was not impressed with this community when we visited. The outside did not seem to be kept up. The residents seemed to be unhappy and this did not seem like an active community. The staff we met did not seem professional.
anonymous - Toured community
Assisted Living
March 31, 2017
A good tour!
We did your Brookdale Federal Way. I thought it was a nice place, it was clean and the rooms seemed pretty large. The staff was all friendly and welcoming, your guide gave us good information.
anonymous - Family/friend
Assisted Living
September 15, 2016
Not what was promised
My relative lives here. Since she moved in, I have observed that the food quality has gone downhill. The review about management being poor is "spot on". Promises are made, but seldom kept. Resident input is given lip service at best.
G. Jones - Family/friend
Assisted Living
July 3, 2016
Not good
While the staff is friendly and kind, there are not nearly enough people to care for the residents. Management is awful. Liars and not honest. Do not send a loved one here. You have been warned. Trust me. You will be sorry.
Neighborhoods around Brookdale Federal Way
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Frequently Asked Questions about Brookdale Federal Way
Brookdale Federal Way offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Brookdale Federal Way 7.7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (253) 941-0156 to reach a resident at Brookdale Federal Way.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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