Brookdale Eden Prairie

So far so good. The staff are great and they have been wonderful with communication, we can reach out to them anytime and they will meet with us to discuss anything. It is very expensive, but worth it.

We chose Brookdale Eden Prairie because it is strictly a memory care facility, so everything was secure and set up with a lot of thought into memory care. The room sizes here are small, but they are all private rooms so you do not have to share with a roommate. I ate here before and the food was alright. My favorite part about the community would be that its small and everybody knows everybody.

Brookdale was the biggest mistake - my mother had a black eye within 2 weeks and a fractured footby the next visit. We moved her out as fast as we could. They are not friendly to the residents more like bullies.

Brookdale is very good and they are willing to work with the family. They are very personally oriented to what each resident needs which is what makes Brookdale Eden Prairie above others. It is a smaller type of community and has a focused environment for memory care. It is homey, inviting, and warm and set up well. They cater to my mom's individual needs and interests. For example, she used to enjoy embroidery but can't do it anymore, so, that found coloring books that are like embroidery pictures and she really enjoys it. There is an ease as far as medical care because I know her needs are being met and i don't need to really worry.

My Dad was a resident there for 2 months because he was mis diagnosed as having too many memory problems for assisted living. We moved him to another facility where he could be in an assisted living environment. There were very few residents that he could have conversations with. Other residents were loud and would enter his room if it was not locked. Staff were kind but he had to wait longer than 10 minutes for them to answer his call. Communication from administrators and staff were below what was promised. It was confusing trying to find who to contact to get things done. Activities were listed with fancy names and amounted to watching tv in a group. There were no food choices at meal times. Quality of food ran from average to poor. The place was always cold without a way for residents to control heat or AC in there rooms.

The staff seem to care about residents and provide good care. Housekeeping in my mom's room could be better. Food is fair, not home cooked meals, mostly frozen. Activities are provided to keep residents engaged.

We travelled the Twin Cities looking for appropriate, safe and caring environment for our loved one. We visited several times before deciding in Brookdale, Eden Prairie. They are wonderful, our loved one is very well cared for and their staffs response has been immediate as we have needed help. We honestly believe we found the BEST! Thanks to A Place For Moms for their assistance.

Brookdale is very homey and welcoming great staff on all levels

With the experience between myself and my loved one I would have to say that their staff and medical team was not that great. They were not administrating my loved one with her medication consistently and when questioned about it their argument was “We didn’t think she needed it”. On their website they claim to be an Alzheimer’s and Dementia Care, but from what I see they really aren’t. Patients have access to exit doors and running around in the hallway. Since they can’t handle those kinds of symptoms in someone their suggestion to hire a full time assistant to look after her because they couldn’t do it. And of course the charge you more on top of what you are paying now. Makes you think why you’re even paying the base rate. The corporate staff was good though. They were able to hear us out and assist us in moving my loved one to another facility.

Too many times my husband needed a clean brief, his meal substitute when they served pork was a peanut butter sandwich, and too many personal possessions were lost. We never recovered his glasses and many of his clothes. I was not satisfied with his care.

Well thought out program for people with memory loss issues. Lots of activities to keep residents active and engaged, as best they can.

My father has been doing well since his move to Brookdale Eden Prairie. It has been as good as it can be given the situation.

The tour was great and they did a wonderful job. From what I saw it was a good community but not what we wanted. The price and the care were not a match to our needs. The person we talked with was good at explaining everything to us.

The Brookdale Eden Prairie was nice, but it was very far from our home which was the deciding factor. Other than that, the place was clean and the staff was very friendly.

This place was drop dead gorgeous. I also really liked there program that they offered. I was very impressed with everything about the community and the staff. The only hold up that I had was that it was to far away for mom to be.

My mother is still adjusting to this community, but I know she is safe, and in good hands. They have an amazing staff at this facility. They really wrap their arms around my mother to make sure she feels comfortable. They really go out of their way to make sure she is okay. She is eating well, and she looks good, and healthy. She is trying some of the activities they offer, and she has met a nice group of friends. They are providing her great care. I'am pleased with all they have done for, and I would recommend this community to anyone looking for this type of care.

I met with [Removed] on Friday, she was extremely knowledgeable in her property, the services and excellent in communication with frazzled family members (me) There was a tour of the site, I love the concept and the way the property is kept clean and fresh smelling. [Removed] had very helpful information about rates and possible "opportunities for additional veterans benefits assistance.I would highly recommend this property to anyone who has a family member or friend in need of Memory care.

The staff here was okay from what I can tell from the tour. They were helpful with letting me know what they had to offer. I did see residents out and doing stuff. i just did not feel that this was the right community for mom.

The Brookdale Eden Prairie was a good choice for my loved one. The staff at this community take very good care of her. The place is kept clean and so far the maintenance has done a good job of keeping her room clean. There is an outside area that family members could visit the residents as we please. The community is small which I like, she can walk around as she pleases without having to worry about going through locked areas.

The meals have been reasonable and my loved one seems to have little to no complaints about her dinning experience. Her bedroom is comfortable with lots of natural light with a spacious bathroom. My loved one seems to be enjoying the activities as well as the interaction between the other residents.