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Brookdale Alamo Heights

855 East Basse Road San Antonio TX 78209
(877) 345-1716

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You'll connect with other seniors who share similar interests and life experiences to enjoy a vibrant, active, friend-filled life here at our community in the historic, vibrant city of San Antonio, Texas. As a resident of our continuing care retirement community (CCRC), You'll enjoy an active lifestyle with varied levels of care to accommodate your changing needs. From assisted living to skilled nursing and rehabilitation, the transition between levels of care here is seamless. That continuum of care means you can live life as you choose with the care and support you need, all right here.

San Antonio is a thriving city that embodies the welcoming spirit of Texas, making it a popular place for seniors to spend their retirement. It's home to the historic Alamo and the popular San Antonio River Walk, which meanders through the downtown area and is lined with fantastic shopping, dining and theaters.

Located in the desirable neighborhood of Alamo Heights, our community sits on several acres of perfectly manicured grounds with easy access to shopping, dining and medical services. Our home-like atmosphere is inviting, from the cozy chairs in common areas to the place settings in our well-appointed dining room to the...

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Pricing at Brookdale Alamo Heights

Room Type
Monthly Range* (USD)

Studio
$ See Pricing
1 Bedroom
$ See Pricing
Semi-Private
$ See Pricing

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews of Brookdale Alamo Heights

3.8of 5

34 Reviews

Reviews gathered from across the web

    (17)

    A Place For Mom

    (17)

    SeniorAdvisor.com

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March 2019

Review originally written on A Place For Mom

There idea of putting two one bedrooms together to make a two bedroom apartment was not appealing. Staff was not ready for us. Curb appearance reminds me of the old style nursing home


February 2018

dswierc

Review originally written on A Place For Mom

Don't do it

It was 2 years ago December 1st when my mother died at this facility. I haven’t been able to talk about it much less write about what happened until now. NEVER check into a facility like this over a weekend or holiday. Better yet, do EVERYTHING you can to keep your loved one at home and out of this or any other “home”. We checked my mother in on the Friday after Thanksgiving 2015. That holiday weekend – there were literally 2 people working per shift. Of the 2 people – there was one skilled nurse and one caregiver that changed bedding etc. for ALL of the patients & that place stays occupied. The skilled nurse dispensed meds to all of the patients which during normal working hours - there is a full-time person that does nothing but dispense drugs. I’m not sure how many skilled nurses work during a normal shift, nor do I know how many other caregivers are there. All I know is there were only 2 people there. The skilled nurse was busy dispensing medications to all of the patients. I stayed with her for several hours each day over that weekend. I went in on Monday morning and she was sitting in a wheelchair in front of the desk where the staff has to use computers etc. Her head was down on her chest & she was OUT. Unconscious. I don’t know how she could even breath. When I asked them what was going on, was told “they were “watching” her.” She had rheumatoid arthritis for years and had a stroke which caused aphasia before going in. This is a woman who could barely sit for half an hour without being in pain & they had her propped up in that chair head on her chest. I rolled her back down to her bed and got her in it. Shortly after I got her settled, a contract person came in to draw blood. She could not get a drop out of her. She was dehydrated & had low blood pressure. The contractor went back to the desk & I followed while she told a person at that desk. They put her on fluids via IV. I had to leave and my sister went to see her later that evening after I left. She was still “out of it & restless”. She died later that night. They found her at about 2:00 am and she was “unresponsive”. Wouldn’t a skilled nurse be able to tell that someone is on their deathbed? And maybe tell their loved ones? I don’t know if they called a doctor, it was too late regardless. These places are just a “holding pen” for old people until they die. My mothers’ “roommate” was in a wheelchair next to her bed with her head down on the bed. I asked if she needed help, she asked me to get someone. She had been waiting for help changing her wet bed. There were people hollering down the hall asking for help. It was horrible. I can’t even think about my mothers’ “comfort” before she died. It was the worst experience I’ve ever had or been around. It haunts me every day. I urge you to do everything you can to avoid these places. They are pure hell. You wouldn’t believe how the hospital treated her before that. I’m not a medical professional, but pray to god you never have to go into care if you don’t have an advocate with you.


October 2017

Review originally written on A Place For Mom

NOT a great place for your loved one

I chose this community for my aunt because her good friend lives there. I wanted her to be able to feel comfortable and with someone that she knew and at first it felt like it might be a good fit. I started getting bills with hidden fees and charges that they had never talked to me about. There’s a fee for assisting my aunt, they charge her a deductible for her prescriptions even though she’s supposed to be getting them for free, and they charge for monthly assessments. No one ever told me about any of this. Getting someone to care for my aunt when she needs them is also difficult. She has a bell around her neck that she uses when she needs help, and more often than not they don’t answer. It took me calling 6 times once just to get someone on the phone. She’s missed several appointments with her hair dresser because no one will help her get there. She’s blind and isn’t able to walk on her own, so someone should be helping at all times. Which brings me to this – I came to visit her one day around lunch time and her room was an absolute mess. There were feces on her bed, the floor, her towels, her nightgown, and no one had done anything to help or to even clean until I said something about it! That is disgusting and completely unsanitary. There are only a few things this place offers that are good and that’s bingo, exercise classes, and happy hours. I’m already considering finding somewhere else to take my aunt because she deserves a great resting home and this one is inadequate.

Community Details at Brookdale Alamo Heights

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas


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(877) 345-1716

Senior Housing Types Provided at Brookdale Alamo Heights

Assisted Living
Memory Care
Nursing Homes
Independent Living
Senior Apartments
Home Care
Care Homes

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(877) 345-1716
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should: a) tour any listed location to confirm the accuracy of the community description; b) confirm that the community offers services that are required for the senior’s specific needs and budget; and c) check additional licensing and state audit information.

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

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