Bridges by Epoch at Andover

254 Lowell St., Andover, MA 01810

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street view of Bridges by Epoch at Andover

About the community Bridges by Epoch at Andover

Led by hardworking and dedicated professionals with nearly 40 years combined experience in the senior living and dementia care fields, Bridges by Epoch at Andover provides progressive, person-centered memory care services tailored to your life’s individual needs. Serving the lovely Andover, Massachusetts area, and other local communities like Lawrence, Tewksbury, Methuen, North Reading and beyond, our purpose-built environment provides all you could want. No matter where you are in your life’s journey, our kind and skilled associates are highly trained to support your unique needs. We will tailor our services to meet your evolving and individualized requirements so your independence remains strong and supported. Aging-in-place memory care has never been more in tune with you, here at Bridges by Epoch at Andover. To learn more about our specialized services and amenities, contact an advisor at A Place for Mom today!

Community Services and Amenities

Professional and highly-trained staff is available to residents around the clock 24/7 to assist in any ongoing care needs or emergencies. A variety of doctors, specialists, nurses, and therapists are on-site for support with resident medical service plans. Our life enrichment team is progressive and innovative in their programming in order to create a high quality of life...

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Senior Living Options Offered

Memory care

Pricing for Bridges by Epoch at Andover

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Bridges by Epoch at Andover

Health Care Services

Diabetic care
Memory care
Incontinence care
Ambulatory care
Medication management

Staffing & ancillary services

Hospice available on-site
Doctor
Nurse
Podiatrist

Meals & Dining

Meals provided
Anytime dining
Guest meals
International cuisine

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered
Wi-fi/high-speed internet
Ground floor units
Handicap accessible
Air conditioned

Community Amenities

Memory care services

Secured community
Designed specifically to accommodate memory loss
Memory care only community
Enclosed courtyard

Transporation & parking

Resident parking available
Complimentary transportation
Transportation at cost

Common areas

Outdoor common areas
Indoor common areas
Main street shops
Indoor atrium

Services

Beautician
Housekeeping
Laundry service / drycleaning

Languages spoken

French
Spanish

Primary language spoken by staff

English

Recreational areas

Arts and crafts center
Ballroom
Fitness center
Game room

On-site dining options

Bar or pub
Café or bistro
Private dining room

Activities

Devotional activities on-site
Devotional activities offsite
Visiting chaplain or priest
Visiting rabbi

Reviews for Bridges by Epoch at Andover

4.1

(7 reviews)

Write a Review

Cleanliness

4.7

Care services

4.1

Staff

5.0

Meals & dining

No data collected

Activities

4.6

Value for cost

4.3

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Verified Review
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1-7 of 7 reviews
4.0
April 22, 2021
Lisa - Sibling of resident/client
Verified Review
Good Communication

I thought the staff did a great job of communicating with the family. They reached out to us virtually every day, with pictures and emails. They went out of their way to keep the my loved one in the facility, even though she had some behaviors that were difficult to manage. They really went above and beyond to help. We did have to provide some private aides to assist with that, but hey helped us get everything arranged. I think they provided excellent care given the circumstances of the pandemic. It was not the easiest of times. They kept their positivity rates very low, and they did a good job of communicating with the families when there were positive cases. I think they did a very good job handling the pandemic. Overall it was a very positive experience. I would recommend it highly.


4.0
December 16, 2020
Anonymous - Loved one of resident/client
Verified Review
The Review of The Bridges

I would recommend others look at this community for their loved ones. This is brand new, and less residents for the care takers. The food was good to start with, then the food went downhill when they lost the chef. I don't know how it is currently.


3.0
July 9, 2020
Redbird - Loved one of resident/client
Good concept, something is missing

The building is beautiful and the concept is great. I love that it is more medical than most places and they don't nickel and dime you for care, it's all included, even taking care of and administering the drugs! There are many caring staff in the neighborhoods, but there is something missing! The interaction is a little flat and the communication is bad. I reached out to ask questions about my mother's health and they never got back to me, and in fact after I reached out a second time, I felt the higher up people that I tried to engage with, then continued to avoid me when I visited. The food is ok. Some of the other Bridges have a great reputation for their food, but this food is ok. On the holidays the food is very good, but on the day to day it is just ok, and they don't try to find the residents something else to eat if they don't like what's offered like they say they do. Many of the staff don't engage with the residents that much, and there are activities which can be good, but they are very slow to get them started, with long wait times, and they don't get the residents that excited or engaged. Seemed a bit like the residents that were more confused got less attention. They have lots of outings with the residents, but seem to take the same residents. We asked to have my mother go, but she never went anywhere in 7 months. They talk about it being a family, but I never felt like they cared that much about my mother, in fact when she passed away, we didn't hear from a single employee or the community at all. Not one person even reached out to say, "Sorry for your loss", we only knew she passed because an outside hospice nurse contacted us. Not very homey! My mother was pretty laid back and she didn't deserve the lethargic care that often occurred. I did reach out to say I felt really bad that we heard from no-one when she passed, and it felt like no-one even cared about my mother, with little response. I never complained while she was there, and she wasn't high maintenance. In fact she threw up one Monday, and it was still in her bed on Friday when I returned. I really wanted to love it, but it just isn't fulfilling what it should.


5.0
June 3, 2020
Sue L - Loved one of resident/client
Verified Review
They get an A+

Especially during the Covid-19 pandemic, the staff has continued to do a fantastic job. They have been keeping everything air tight and clean and have done everything they can to protect the residents. They are at present free of cases. They have been very vigilant with keeping the place clean. They have really gone the extra mile with my dad. He had some special needs for a while after recovering from a fall, and they did a lot of extra work to make sure he was staying as healthy as possible. Several of the care giving staff have gone above and beyond to help him. He seems much more relaxed here than he did at previous communities and overall seems very happy. I would highly recommend them to anyone looking for senior living for their loved one; I have complete confidence in Bridges. I can't say enough good things about them.


4.0
June 3, 2020
KK - Loved one of resident/client
Verified Review
He had good care there

The place is very new and it's like waking into a resort. There is no odor, it smells and looks clean. They are pretty on top of taking care of all the residents. One of the things we were a little disappointed with was the food. When my father first moved in, the food was great, but then they had a change in chefs and the quality went down. We didn't feel the food they were giving was nutritious or healthy enough. They did have a lot of great activities, although my father didn't often participate. We felt like what he was paying was not quite worth it, however for the region it made sense. I would and have recommended Bridges.


5.0
June 2, 2020
C Holmes - Loved one of resident/client
Praise for Bridges by EPOCH of Andover

We couldn’t have asked for better care for my parents during their residency at Bridges by EPOCH of Andover. The accommodations are spacious and comfortable and have a homey feel. There are numerous activities to engage the residents. But best of all are the many staff members who go the extra mile in their compassion and commitment to the health and well-being of the residents. The current pandemic has made their job complicated and dangerous but their dedication hasn’t faltered.


4.0
May 21, 2020
Anonymous - Loved one of resident/client
Verified Review
Happy as I can be in present times.

My biggest issue is that the communication with the families surrounding Covid-19 has not been the best. I have set up calls and they don’t happen and I never hear back about it. It has happened multiple times. They are not willing to work around my work schedule. It is hard when I live 500 miles away. I understand they are working with a stressful situation due to the virus.They do not keep us informed as to their stats with the virus. The food is excellent, The outdoor space is great.The room sizes are more than adequate. It is overall a great place and the staff is wonderful.


Neighborhood around Bridges by Epoch at Andover

See what the neighborhood has to offer and what’s nearby:

Bridges by Epoch at Andover in google map

Frequently Asked Questions about Bridges by Epoch at Andover

Bridges by Epoch at Andover offers Studio and Semi-Private. Learn more.

Bridges by Epoch at Andover has received an average review rating of 4.1 based on 7 reviews. See all reviews.


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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.