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Atria Marland Place

15 Stevens Street, Andover, MA 01810
9.4
Review Score
68 reviews

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Atria Marland Place community exterior
17 Photos
17 Photos available
16 Floor plans
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Jill F - Loved one of resident/client
5.0
Makes a hard transition easier

I recently had 2 family members join the community and the staff helped to ease a difficult transition. From General Manager, Sales, Aides, Maintenance staff, Housekeeping, Food Staff to Activities, Hair Salon and Front Desk- everyone has been warm, inviting and helpful. Thank you!... Read more

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About the facility Atria Marland Place

For more than 18 years, Atria Marland Place in Andover, Massachusetts has been the senior living provider of choice for Andover's wisest older adults. Building on this foundation of trust, we’ve recently completed a thoughtful and thorough renovation to expand and enhance our community, with the addition of Atria Marland Falls — an independent living residence located in the fully restored east wing of the community.

Under the name of Atria, with more than 200 senior communities across 26 states and seven Canadian provinces, we represent a trusted industry leader. Located in a renovated and historic mill on the banks of the picturesque Shawsheen River, Atria Marland Place is comfortably situated on the north end of Andover's town center. Our vibrant community is in proximity to many of the area's best shopping, dining, and entertainment destinations.

Community Amenities and Services

Guided by a tenured management team with extensive experience and a proven reputation in senior living, Atria Marland Place is committed to providing residents with exceptional accommodations and a superior level of service. Residents enjoy a host of exciting new living spaces and upgraded amenities, including a new fitness center tailored to seniors, a full-service salon and spa, new lounge with bar and...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Atria Marland Place is a community within Atria properties. See all Atria communities.

Pricing for Atria Marland Place

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Tours at Atria Marland Place

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Amenities at Atria Marland Place

Health Care Services

Memory Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Low / No Sodium
No Sugar
Organic

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Full kitchen
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Bar or Pub
Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Uncovered Parking

Pets

Weight limit 41-50lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Main Street Shops

Recreational areas

Billiards Lounge
Fitness Center
Game Room
Movie or Theater Room

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard

Languages spoken

English
French
Hungarian
Portuguese

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Art Classes
Cooking Classes

Reviews
for Atria Marland Place

Write a Review
9.4
Review Score
68 reviews

Review Score

68 reviews
9.4

Out of 10


5 star

64%

4 star

25%

3 star

2%

2 star

5%

1 star

6%

A Place for Mom has scored Atria Marland Place with 9.4 out of 10 using our proprietary review score based on 19 reviews in the last 2 years. Over all time, Atria Marland Place has 68 reviews with an average "overall experience" of 4.3 out of 5.

How we score communities
Cleanliness

4.4

Friendliness

4.5

Meals & Dining

4.4

Care Services

4.3

Activities

4.3

Staff

5.0

Value for Cost

4.2

Overall Experience
43
17
1
3
4
Date Submitted
0
7
19
Reviewer
5
44
16
2
Care Received
18
48
2
1-20 of 68 reviews
Sort by

5.0
Helene - Toured community
Assisted Living
February 24, 2023
Verified Review
Community Tour

I really liked Atria Marland Place. We were all set to move our loved one in but never did get to do so since she took a turn for the worse during her rehab stay. But I was really impressed with Atria. The facility was beautiful. The residents there seemed happy. They had a lot of little spaces to gather and do things - a crafts room a computer room, a little café and bar, etc. And the staff all seemed very nice.


5.0
Jill F - Loved one of resident/client
Assisted Living
January 24, 2023
Makes a hard transition easier

I recently had 2 family members join the community and the staff helped to ease a difficult transition. From General Manager, Sales, Aides, Maintenance staff, Housekeeping, Food Staff to Activities, Hair Salon and Front Desk- everyone has been warm, inviting and helpful. Thank you!

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

4


4.0
Karen - Loved one of resident/client
Independent Living
January 11, 2023
Pros and Cons

CONS: The main con for my mom and many others is the Food Quality. Even after numerous meetings and requests, the food consistently is served lukewarm or cold. This is a big deal to the residentsl! Also, most staff in dining room are new to serving. There has recently been a HUGE price increase which goes above and beyond inflation and increases at other facilities. As an aside, read the fine print as every little addition (laundry, shower help, etc.) as it greatly increases the cost. Apts. lack proper storage. PROS: Cleaning staff, van driver, front desk workers and salon owner are kind, friendly and loving, Activities Director works diligently and with a warm smile to keep the residents happy and engaged (not easy with my mom). Lots of great activities: Local high schoolers as well as professional entertainers, board and group games ,card games, puzzle centers, happy hour at the pub, coffee time at the cafe, local trips, etc. Beautiful facilities. Mom is happy here.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

3

Activities

5

Staff

5

Value for Cost

3


4.0
anonymous - Toured community
Memory Care
December 5, 2022
Verified Review
tour review

Our family had an in person tour and we thought the individual that was giving the tour was really nice and the tour experience was really nice. They have a beautiful exercise room and another room the families can rent out to visit and eat there which was very nice. However their backyard area is not really usable, but the front rooms can overlook the river which is beautiful and the rooms themselves are very nice.


5.0
James M - Resident/client
Assisted Living
October 5, 2022
Very friendly, welcoming place

The staff at Marland Place is wonderful. The staff were very welcoming and concerned for my well-being, making sure I am comfortable and have what I need to feel well.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Linda M - Loved one of resident/client
Assisted Living
September 29, 2022
Verified Review
Great staff

What sticks out about Atria Marland Place is they truly work hard to keep their residents involved and the activities are very good!


5.0
KOFL - Industry reviewer
Assisted Living
September 22, 2022
You Get What You Pay For

Atria Marland Place is a beautiful restored old mill building. The renovation on it is gorgeous. I work in the industry and have seen a lot of buildings and this one surprised me. It reminds me of a beautiful hotel that you would see in New England and then when you go inside you see residents sitting at the bistro in the lobby and music is playing. It's not something that you see everyday in an assisted living. When toured through the staff stopped and smiled, a few even said hello. The dining room was extremely busy and the waitstaff were dressed and looked exactly like what you would see in a hotel. I spoke with a few residents and everyone said how much they loved it there.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Toured community
Assisted Living
August 30, 2022
Verified Review
tour review

Our family had an in person tour and the experience was pretty good


2.0
CO - Loved one of resident/client
Memory Care
August 9, 2022
Verified Review
Not a Good Experience

We did not have a good experience at Atria Marland Place. They didn’t provide good quality care. There was not a good staff-to-resident ratio. It was difficult trying to get them on the phone. Even when I went in person, I couldn’t get to someone to talk to regarding issues. So 90% of the time I had to go through emails. Cleanliness wasn’t great either.

Response from Atria Marland Place

August 10, 2022

Hello, We take your feedback seriously. Our community is proud to have received a Quality Enhancement award in the spring of 2022. We set a high standard for delivering quality service, because our residents mean the world to us. I have shared your comments with our Regional Vice President and Executive Director. If you'd like to personally speak further, please don't hesitate to contact us at customerservice@atriaseniorliving.com.


4.0
anonymous - Toured community
Memory Care
August 9, 2022
Verified Review
Tour experience

We had a good tour experience with Atria Marland Place. From what we could tell, the residents all looked to be well taken care of. For us it just came down to the locaiton.

Response from Atria Marland Place

August 10, 2022

Hello, Thank you for visiting with us. It was our pleasure to show you and your family our community.


2.0
anonymous - Loved one of resident/client
Memory Care
June 16, 2022
Verified Review
If you read the fine print, this could be a great place

The facility is beautiful and they have a wonderful activities director who tries to engage the residents. The staff and the management have been awesome, I am really thankful for what they do. Bridget who runs the floor has been super helpful as well and really tries to do what is best for my mom. The thing that kills me is the business practice, we kind of got trapped. If you have to have a 24 hour aid, it triples the cost per month so I have to be here with here a lot because we cannot afford that. I would tell others to make sure your loved one will not require care beyond what they can offer because they may very well put you on that 24 hour aid which is extremely expensive.

Response from Atria Marland Place

June 22, 2022

Hello, Thanks for taking the time to share your concerns. It’s important to us. I have shared your comments with our Regional Vice President and Executive Director. If you'd like to personally speak further, please don't hesitate to contact us at customerservice@atriaseniorliving.com.


5.0
Grace M - Loved one of resident/client
Assisted Living
April 13, 2022

Atria has been a wonderful experience for my mother and my entire family. the staff goes above and beyond for my mother and we are so very grateful.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

4

Response from Atria Marland Place

May 2, 2022

Hello Grace, Your compliments mean the world to our team. Thank you for sharing, and thank you for choosing Atria.


5.0
Dan K - Loved one of resident/client
Assisted Living
January 7, 2022
The staff is caring and kind!

My mom lived at Atria Marland Place in their Memory Care residence in 2021. The facility is in a very nice building - clean, well maintained, and nicely designed. The standout for Atria Marland Place is the staff. The aides, housekeeping, nurses, janitors, receptionists - EVERYONE is kind, caring, and willing to help! I cannot stress enough how much it helped knowing my Mom was among people who truly cared. During an incredibly stressful time in healthcare, and particularly in eldercare, the staff at Atria Marland place always went above and beyond. In my opinion, the aides, janitors, and housekeeping in the memory care unit deserve medals.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Atria Marland Place

May 2, 2022

Hello Dan, We couldn't agree more with you. Our staff does stand out. Your compliments mean the world to us. Thank you for choosing Atria!


5.0
Anonymous - Loved one of resident/client
Memory Care
November 23, 2021
Loving Memory Care Experience

My mother was a resident for almost two years before passing. The floor director and staff wen over and above to help my mom feel loved, understood, and cared for. I have nothing but good words and appreciation for them.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Atria Marland Place

December 13, 2021

It has been our pleasure to serve your mom and your family. Your thanks means the world to our team.


5.0
Anonymous - Loved one of resident/client
Assisted Living
November 19, 2021
Amazing, compassionate and helpful to our mother and even all of us

From the initial tour of the memory care neighborhood the communication, insights and help of [name removed] the Director who toured us to front office, care staff and even the culinary staff we saw greeted us and helped us. The programs offered for engagement, we saw people busy in programs with staff as well as on there own were wonderful to see. We love the care the staff shows encompassing our loved one as if they were family and help with whatever is needed.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Atria Marland Place

December 13, 2021

Hello, Your compliments are a highlight for our team. Thank you for sharing, and thank you for choosing Atria.


5.0
Anonymous - Resident/client
Assisted Living
November 12, 2021
My Review

Pleasant experience, feels safe, friendly no strangers, all friends.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Atria Marland Place

December 13, 2021

Hello, We're thrilled that you choose to call Atria home. It's our pleasure to deliver quality service each and every day.


5.0
Lynn F - Loved one of resident/client
Assisted Living
October 26, 2021
Verified Review
5 star review, highly recommended

We chose Atria Marland Place because of the price and the location was near more family members. We found everyone so pleasant and the facility itself is very clean. Staff are extremely attentive, especially to new residents. They really watch them for the first 2 weeks making sure they get out and about and acclimated to things. I would most definitely recommend to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Atria Marland Place

December 13, 2021

Lynn, t's been our pleasure to welcome your family to our community. Your feedback is so important to us, so thank you for sharing your experience. Thank you for choosing Atria!


5.0
Forshad S - Loved one of resident/client
Assisted Living
September 22, 2021
Clean and informative

I called looking for my mother who was in rehab. I spoke to the executive director. She was very informative and knew exactly all the information I needed. I visited the community and plan on bringing my mother there. Building was clean and smelled good.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Atria Marland Place

December 13, 2021

Forshad, It is our pleasure to welcome your mom to our community. Thank you for choosing Atria!


5.0
anonymous - Toured community
Assisted Living
September 16, 2021
Beautiful Building

Building was really cool. Old Mill Renovation was done wonderfully. Rooms were all different which I liked.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

5

Value for Cost

4

Response from Atria Marland Place

December 13, 2021

Thank you for visiting with us. We are looking forward to seeing you and your family again soon.


4.0
anonymous - Loved one of resident/client
Assisted Living
September 8, 2021
Verified Review
my review of Atria Marland Place

The community is neat and clean and the staff is very friendly and helpful. They have lots of activities for the residents to participate in and the food is good too. I would recommend this community to others based on my experience.

Cleanliness

4

Friendliness

4

Meals & Dining

No data collected

Care Services

4

Activities

4

Staff

No data collected

Value for Cost

5

Response from Atria Marland Place

December 13, 2021

We couldn't agree more. Our staff takes pride in going above and beyond. Thank you for sharing your experience!


Viewing 1-20 out of 68 reviews

Neighborhood around Atria Marland Place

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Frequently Asked Questions about Atria Marland Place

Atria Marland Place offers Semi-Private, Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Atria Marland Place 9.4 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (978) 475-4225 to reach a resident at Atria Marland Place.

To reach a resident at Atria Marland Place call: (978) 475-4225



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.