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Brightview North Andover

1275 Turnpike Street, North Andover, MA 01845

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Jacqueline C - Loved one of resident/client
5.0
Highly recommend

The staff members are always checking on my dad and encouraging him to get up and go to participate in activities. They have a ton of activities provided and they do things like happy hour, they have a pub, beauty salon, movie theater, etc. I love the staff and he is very happy here. He didn't have to quarantine when he got here because he already had covid so that was very nice. They are very responsive if I call and good with communication. When you go in to visit your loved ones they have a computer that you have to say who you are visiting and it scans you for your temperature and you have to answer questions then it will print you out a badge. I highly recommend them, they have assisted living, independent living, and memory care as well.... Read more

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About the facility Brightview North Andover

Brightview North Andover in North Andover, Massachusetts is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.

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Amenities at Brightview North Andover

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Anytime Dining
Guest Meals
Professional Chef

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Wi-Fi/high-speed internet
Full kitchen

Facility Amenities

Dining

Bar or Pub
Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Uncovered Parking

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Butterfly garden / Hummingbird garden
Outdoor Common Areas
Indoor Common Areas
Barber Shop

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Game Room

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Art Classes
Cooking Classes

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Reviews for Brightview North Andover

4.4
Write a Review

Cleanliness

4.8

Friendliness

4.6

Meals & Dining

5.0

Care Services

4.2

Activities

4.5

Staff

5.0

Value for Cost

4.3

Overall Experience
8
5
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1
0
Date Submitted
1
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12
14
Reviewer
0
8
6
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Care Received
1
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1-14 of 14 reviews
Sort by

4.0
anonymous - Toured community
Memory Care
August 9, 2022
Verified Review
Tour experience

I toured with Brightview North Andover and it was by far my favorite facility out of the ones that I looked at. Unfortunately, I was not going to be able to drive this far to be able to see my loved one daily like I wanted to do.

Response from Brightview North Andover

August 15, 2022

Thank you for visiting Brightview North Andover. If you have any other questions, please feel free to reach out to our team!


5.0
Jacqueline C - Loved one of resident/client
Assisted Living
April 30, 2021
Verified Review
Highly recommend

The staff members are always checking on my dad and encouraging him to get up and go to participate in activities. They have a ton of activities provided and they do things like happy hour, they have a pub, beauty salon, movie theater, etc. I love the staff and he is very happy here. He didn't have to quarantine when he got here because he already had covid so that was very nice. They are very responsive if I call and good with communication. When you go in to visit your loved ones they have a computer that you have to say who you are visiting and it scans you for your temperature and you have to answer questions then it will print you out a badge. I highly recommend them, they have assisted living, independent living, and memory care as well.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Memory Care
August 31, 2017
Verified Review
More Assisted Living Than Independent Living

My mom had lived here for a short term but decided she needed to move. The community was geared more for the assisted living rather than independent living options. The community was wonderful it was like living in a high-end hotel. The staff was amazing very attentive and friendly. However, we just felt that we were paying for services that mom didn't necessarily need and that made it too expensive to remain there plus my mom wanted to be more independent.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Loved one of resident/client
Memory Care
August 8, 2017
Verified Review
Resdients Are Very Welcoming

This is a great community. All the people from the staff to the residents are very welcoming. It's a brand new community so everything looks wonderful from the landscaping to the inside very clean and fresh. My loved one loves going to the happy hour and socializing with other people she loves the meals and desserts there.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Brightview North Andover

August 10, 2017

Thank you for the positive review and feedback! At Brightview Senior Living, we believe what make's it so welcoming, comfortable and easy isn’t any one thing. It’s every little thing. The people, the place, the food, the personal touch, the peace of mind.


5.0
anonymous - Loved one of resident/client
Memory Care
December 6, 2016
Verified Review
Beautiful Community

My loved one loves it here, she is doing very well. This is a beautiful community, and everyone is great. They do a good job with keeping the community well maintained, and nice and tidy. The staff is excellent, they are caring for her very well. They even have a beautician in the community, which is very convenient. I would highly recommend this community. She is safe and in a good place.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Brightview North Andover

October 24, 2017

Hello! Thank you for your review and great feedback about Brightview North Andover. Our communities are beautiful but we believe our associates make Brightview's communities so special. They are committed to exceeding expectations each day.


5.0
anonymous - Toured community
Memory Care
November 30, 2016
Verified Review
Top Choice!!

The Brightview North Andover was my father's first choice for a while. The complex is beautiful, and they have everything he needs. During our tour, they showed us around the entire building and they were very nice. The only reason we decided to go with another community was they had more activities and low-income housing which is what my father needed.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Brightview North Andover

October 24, 2017

Hi! Thank you for your positive review and feedback. We are delighted to hear you enjoyed your personal visit. Our associates are the best!


5.0
anonymous - Toured community
Memory Care
August 18, 2016
Verified Review
Great Tour!!

During my tour i was able to meet some nice staff. The community was well set-up. The guide was knowledgeable and answered all of questions. They provide activities for the residents. It's very nice that they are a pet friendly community.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Memory Care
January 12, 2016

Wonderful facility.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Toured community
Memory Care
April 20, 2015

Bright, Cheerful, Staff visible and on duty, Staff seems genuinely warm and concerned for residents. Plenty of activities to keep dementia residents engaged.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Toured community
Memory Care
April 15, 2015
Verified Review
It was clean and the staff was friendly.

We toured here as we were looking for options. It was clean and the staff was friendly. They seemed to have some good activities. Overall it didn't look like a bad place.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

5

Value for Cost

4


2.0
James Antonelli - Loved one of resident/client
Memory Care
April 2, 2015
Verified Review
Take a closer look!

The building is spectacular. It is like a country club. The book-cover is great. However, that being said day-to-day service is questionable. So, the inside of the book does not match cover. My mother was sent to two different psych wards in far off locations because of her behavior. Her medications were not adjusted in a timely fashion at BV and I felt the staff was inadequately trained to support her needs. She was placed in situations, with other residents that agitated her and once she misbehaved we (her sons) were called to remove her, or they would remove her by ambulance. You pay a lot of money for services that are questionable. In addition, BV continues to provide information to other venues, which at this point, should not be allowed of valued.

Cleanliness

5

Friendliness

3

Care Services

1.5

Activities

2.5

Value for Cost

1.5


5.0
Loved one - Loved one of resident/client
Memory Care
April 14, 2014
Verified Review
Very nice place!

My loved one has only been here a few weeks, but do far we've loved what we've seen of the place. The people who work here really seem to love their jobs, and they treat the residents very very well! The facility itself is nice looking, and well kept.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Daughter - Toured community
Memory Care
December 17, 2013
Verified Review
Amazing!

I toured this place when I was looking for options for my Mom, and I was stunned! It was brand new, I think the day of my tour was the first day it was open, lots of people moving in. Everyone on the staff was amazing, and it just looked like a spectacular place. I was particularly impressed by their movie room, it had theater style seats. This place would have been my first choice, but unfortunately it wasn't convenient for the rest of my family to get to. I would recommend it to anyone, though!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
janetu - Loved one of resident/client
Memory Care
October 23, 2013
Verified Review
Review of Brightview North Andover

It is a brand new facility, so it is exceptionally clean and the facility itself is warm and inviting. The cafe, pub, library, dining rooms, outdoor areas, and theater are all appealing. The fact that they will have a Primary Care Physician, Podiatrist and Dentist all associated and providing services on site, along with a Physical Therapist, were quite a selling point since my mother is relocating from a different community. The Sales Manager, Kerry, was friendly and engaging without being over the top as some other places we visited where I felt a falseness to the sales person. Another selling point was the financial incentive that was offered (this was a short term option) which included a rent reduction of $1,000 per month for the first six months of the lease (regular rent is $3,500 for mom's 600SF unit, and will be $2500 for the first 6 months). The rent for independent living included the apartment with all utilities, 2 meals per day, transportation, activities, in house access to medical services, weekly housekeeping and linen services. Also, the one bedroom apartment that my mother is renting is about 600 SF and has as 11 x 13 bedroom where she can use her full size bed and all of her bedroom furniture - so many other facilities had tiny bedrooms where you can only fit a single bed and one bureau. The one improvement or recommendation that I would make is if they would offer a cafeteria plan for independent living residents to purchase time for personal care services if needed, without having to transfer full time to assisted living. However, they do allow independent residents to use outside help for any personal care services.

Cleanliness

5

Friendliness

5

Care Services

3

Activities

5

Value for Cost

5


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Frequently Asked Questions about Brightview North Andover

Brightview North Andover offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Brightview North Andover has received an average review rating of 4.4 based on 14 reviews. See all reviews.

Call (978) 686-2582 to reach a resident at Brightview North Andover.

To reach a resident at Brightview North Andover call: (978) 686-2582



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.