Brandywine Living at Mahwah

From day 1 I have felt like a part of the Brandywine family. The entire staff is caring and loving and the residents are their top priority. [name removed], the Exectutive Director is amazing and always takes the time to communicate and connect with the residents and their families. She is compassionate about her residents and their health and well-being. We love being part of Brandywine of Mahwah.

Brandywine at Mahwah has been the godsend to our family. For years we worried about our grandmother on the other end of the country, who rejected our pleas to receive in home help or move to assisted living, despite her having a really difficult and limited life in her home. When she agreed a few years ago that it would be good to try an assisted living facility and decided on Brandywine at Mahwah, she was immediately impressed with the engagement programs and delicious menu options. Having already had years of experience with another close relative in an assisted living facility, I was very hands on, during her years at Brandywine. My grandmother had the best, last 4 years of her life at Brandywine, and we are forever grateful. We are discerning costumers, and I highly recommend Brandywine for your loved one’s care.

After my wife's passing, my daughter went looking for a new home for me. We can to Brandywine for a tour and were asked to stay for a meal. We each got a different meal and passed around our three plates for each other to try. Wow, that was good! During our visit, I listened and at the end I had two questions... "I have a small poodle. Can I bring him along? The answer was yes. My second question was, "Do I have to cook" The answer was no. I responded with "I'm in!". It was the best decision I could have made. Here it is clean and friendly. With Covid19, we have health checks. We have in house medical professionals. There are people who care, good food, and clean quarters. What more could I ask for?

My Uncle, who recently passed, moved to Brandywine with his spouse, who has also passes, in 2015. Brandywine is blesses by a great group of caregivers who places my Uncle's interests and needs first. They are a model for Person Centered Care. Thank you so much to [name removed], her staff and especially to the many care givers in the memory care support floor.

My wife and I recently moved into this community and couldn’t be happier! The service is excellent and the food is great!

I have been living here for quite a few years now and am very happy here! It is a great location! I visited most assisted locations prior to selecting Brandywine in Mahwah, NJ. I know I made the right decision especially after how well things were handled the past few months.

I am writing this letter on behalf of myself [name removed] and my Aunt [name removed]. My Aunt as you know is a resident. This is to acknowledge and thank you for the wonderful way you have handled this situation that has attacked our Country. It is due to your very swift actions that the Brandywine in Mahwah has been kept a safe place for my Aunt. You and all your staff should be commended for the hard work and dedication you have shown. This National, Worldwide crisis has shown the true character of many, and yours shines brightly. I am eternally grateful as is [name removed] for the care and compassion you have provided for all who live there. You are a true Star in this crisis and words seem hardly enough. Please thank all the staff for us and please continue to stay safe. Very Truly Yours, [names removed]

You can't imagine how important and appreciated you all are during this time! We are lucky and blessed to have you all caring for my Mom. Hang in there! Stay safe and healthy!

My dear friend [name removed] spent the last year of his life at Brandywine and talking with him regularly I could see how happy he was. His only regret was not to move sooner to Brandywine when he toured new friends and most important for him he enjoyed the food. Visiting this facility 3 times a week got me to appreciate the place and the staff.

My Mom was very happy living at Brandywine. The entire staff was exceptional. Everyone was caring, kind and loving to my Mom while she lived there. She also made many new friends. Thank you for all the joy, love and peace you brought into her life.

I think the place is great. The decor is like a hotel than an assisted living. Its extremely clean here! You can't find a speck of dust anywhere and it smells great. The staff as a whole is great. [Name removed] is like an adopted daughter to me. She helps me whenever I need anything at all or when I get upset or "lost". I don't know what I would do without her. The activities are wonderful! I think [name removed] is the greatest! She is creative and her enthusiasm is contagious! We have lots of fun things to do, we go on trips and have happy hour daily! [Name removed] is another one that helps with anything, from a little nothing to a big problem. I have been here for almost 4 years and the food has been great and even improved since [name removed] started here. He is always looking to improve which I greatly appreciate! Overall I am very happy here and glad I moved here!

Brandywine is a lovely place! It looks like a boutique hotel and is runned professionally. All the staff from the director to housekeepers are kind, professional and make you feel very welcomed and taken care of. Any concerns are addressed immediately, the residents are happy and treated with respect and importance!

Everyone at the community is extremely nice and friendly. The facility is clean and well cared for by the staff. It feels like you are in a 4 star hotel. The staff is always seeking to finish interesting activities for the residents. There is a genuine concern for each client. The focus and mission is to make sure all are cared for and receive all the services and support that they need. It is a place where everyone feels like a beloved member of the family.

My mother lived in the assisted living unit and then the reflections floor. The staff at Brandywine was sensitive, caring, respectful and honest. I am grateful for the attention and support the staff provided. [Name removed] was particularly loving and caring. [Name removed] is an extraordinary nurse.

Brandywine has consistently and steadily gone downhill!! My parents were one of the first residents. They were promised the world and all its trimmings. My father has to nag and plead for his services which he pays for, and which are not provided unless he complains. A 92 year old man should not have to do this. He says the food and the service in the dining room is horrible....waits 40 minutes for the meal to be served. Very very disappointed in what is going on there and they are very unhappy. I intend to follow up with corporate

Like a symphony orchestra Brandywine is made up of sections. To make beautiful music there must be a perfect director and that is what we have in Mariola. A competent, intelligent, personable and caring leader who whom we care. She leads a great team here made up of many sections which makes living here so enjoyable! Just like an orchestra that creates beautiful music.

Words fail me to describe how content I am here. Hotel type building, fine dining, large menu choices, three sittings per day, spotlessly clean, spacious rooms, weekly linen changes, staff very attentive to resident, friendly residents, good companionship, regular entertainment, weekly trips to stores, museums, church etc, Staff drivers to doctors. These are benefits to living at Brandywine. As a resident I could not be happier.

Great facility. My mom is very happy there.

Dear [name removed]: I am an old friend of one of your current residents. In June my wife and I drove down from our home in New Hampshire to say "Goodbye" to my dear friend of 70 years. I found your facility to be everything I would expect from a high-end assisted care, right down to the player piano in the lobby. Your grounds, interior and welcoming staff made us feel at home. The main reason for this Thank You letter is to commend [name removed], one of your staff on duty the day we came. She was delightful, bringing us up in the elevator to our friend's room on the third floor in memory care. After connecting us with our friend, she was gracious enough to provide these weary travelers with a hot cup of coffee and some cookies, (which was very much appreciated) while we visited. [Name removed] said he really likes her and they often banter back and forth in a positive way. Your [name removed] is a gem. Our friend is happy with his surroundings and realizes his time on earth is limited. He accepts that fact, and seems grateful for being in your care. Thank you for taking care of our good friend in his greatest time of need. And, a special thanks to [name removed] for her wonderful spirit and hospitality. Sincerely, [Name removed]

Facility is always clean and workers always happy to help with care. I would definitely have my loved one come to this community.

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