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Brandon Oaks

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3804 Brandon Ave SW, Roanoke, VA 24018

1.0
Review score
5 reviews
Add review
1.0
Review score
5 reviews
5 star
20%
4 star
40%
3 star
0%
2 star
0%
1 star
40%
See all reviews
For more information about senior living options:
(866) 374-4058
Brandon Oaks
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G. Howell
-
Family/friend
5.0
An excellent facility for an aging parent
As a daughter of an aging mother, I believe that the medical and support staff at Brandon Oaks Nursing and Rehabilitation facility provided my mother with exceptional medical care, love and dignity during the last three 1/2 years of her life. My mother entered Brandon Oaks for rehabilitat

About the facility
Brandon Oaks

Brandon Oaks in Roanoke, VA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

Nursing Homes

Independent Living

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Amenities
at Brandon Oaks

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided

Community Amenities

Common areas

  • Indoor Common Areas

Activities

  • Devotional Activities Offsite
  • Activities On-site

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Brandon Oaks undefined
Brandon Oaks

3804 Brandon Ave SW, Roanoke, VA 24018

Brookdale Roanoke patio
Brookdale Roanoke

1127 Persinger Road Southwest, Roanoke, VA 24015

Woodland Hills Community outdoor common area
Woodland Hills Community

3365 Ogden Rd, Roanoke, VA 24018

TerraBella Pheasant Ridge
TerraBella Pheasant Ridge

4435 Pheasant Ridge Rd, Roanoke, VA 24014

1.0
Review score
5 reviews
1.0
Review score
5 reviews
5 star
20%
4 star
40%
3 star
0%
2 star
0%
1 star
40%
9.6
Review score
29 reviews
9.6
Review score
29 reviews
5 star
67%
4 star
17%
3 star
3%
2 star
3%
1 star
10%
9.5
Review score
59 reviews
9.5
Review score
59 reviews
5 star
93%
4 star
3%
3 star
0%
2 star
2%
1 star
2%
9.2
Review score
59 reviews
9.2
Review score
59 reviews
5 star
47%
4 star
36%
3 star
7%
2 star
2%
1 star
8%
Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
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1 bedroom
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1 bedroom
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2 bedrooms
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2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

4

Assisted Living, Memory Care, Nursing Homes, Independent Living

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Reviews

for Brandon Oaks

1Review score5 reviews
1.0
Review score
5 reviews
5 star
20%
4 star
40%
3 star
0%
2 star
0%
1 star
40%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Brandon Oaks with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Brandon Oaks has 5 reviews with an average "overall experience" of 2.9 out of 5.
Overall Rating
2.9
Cleanliness
2.9
Friendliness
2.9
Care Services
2.9
Staff
1.0
Meals & Dining
1.0
Activities
2.9
Value for Cost
2.8
A Place for Mom has scored Brandon Oaks with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Brandon Oaks has 5 reviews with an average "overall experience" of 2.9 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-5 of 5 reviews
Kim P - Family/friend
Memory Care
January 6, 2023
1.0
Terrible experience
One star is too good for our experience. My mom has Parkinson’s and severe hip arthritis. Brandon Oaks Rehab let her fall in her room three times. She came down with Covid and they put her in isolation. Her entire left side was bruised. The responsiveness of the staff was terribly slow. The PA on staff was a joke. The doctor saw her twice for about 5 minutes. Do not let your loved one go here. Not only is it terrible care, your loved one may come out worse than when she went in, like my mom. Go anywhere but Brandon Oaks Rehab.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
G. Howell - Family/friend
Memory Care
February 24, 2019
5.0
An excellent facility for an aging parent
As a daughter of an aging mother, I believe that the medical and support staff at Brandon Oaks Nursing and Rehabilitation facility provided my mother with exceptional medical care, love and dignity during the last three 1/2 years of her life. My mother entered Brandon Oaks for rehabilitation of a broken hip. The rehab staff were friendly, supportive and diligent in their efforts to aid my mother back to a more independent life style. When a stroke and several more falls indicated that independent living was no longer a possibility, the nursing and rehab staff continued to meet the changing needs yet allowed my mother to decide whether or not to return to assisted living or remain in nursing care support. Choosing nursing care support, the nursing and activity staff worked hard to make Brandon Oaks a home. The staff encouraged my mother's involvement in as many activities as she was willing to do. Trips out, singing groups, and bible studies were all part of her daily activities. Musical performances, picnics, and special events livened up the daily schedule. The staff also respected her privacy and decisions. When I was in need of their support and help at the end of her life, the entire staff went out of their way to provide opportunities for the family to be together and to care for me as well as meeting all of my mother's medical needs. I am grateful for my mother's decision to become part of the Brandon Oaks family. This facility did an exceptional job in meeting her needs and the staff supported me as well. Thank you.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
January 8, 2018
4.0
Verified Review
Staff is very inviting and residents are happy
I toured this facility while looking for a place for my Aunt. It is a very nice facility and the staff members are very inviting. When I showed up I was unannounced but the woman took me on a tour without skipping a beat. While I was walking around, all of the residents seemed to be satisfied and smiling. It was a clean community and had no odor. However, I didn’t bring my Aunt here because it was too big of a building and I know she would get lost. I would recommend this facility to other families
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
disappointed - Family/friend
Memory Care
January 9, 2015
0.5
disappointed and inferiated
The long term nursing home and rehab facility is a joke. Lack personal caring, especially with DON. Mentally is it's just a job. Numerous incidence that involved injuries with no changes in care or prevention. Very disappointed considering the money that has to put out up front just to get in the door. Broken bones should not be taken lightly!
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Family Member - Toured community
Memory Care
October 1, 2013
4.0
Verified Review
This is high end money-wise and very ...
This is high end money-wise and very selective about who they take because they never let you go, they guarantee you until the end but this was out of our price range
Cleanliness
4
Friendliness
4
Value for Cost
3.5
Care Services
4
Activities
4
Viewing 1-5 out of 5 reviews

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Frequently Asked Questions
about Brandon Oaks

A Place for Mom has scored Brandon Oaks 1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (540) 776-2600 to reach a resident at Brandon Oaks.

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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