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Birchwoods at Canco Senior Living

86 Holiday Dr, Portland, ME 04103

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Birchwoods at Canco Senior Living outdoor common area
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Caleb M - Loved one of resident/client
5.0
Excellent and Kind

My wife’s mother was here for five months of respite care following arm surgery. Everyone we interacted with was kind and considerate, helpful and professional. The food was excellent and the facility clean. There are walking paths and benches for enjoying the outdoors. The head of this facility kept us updated on any concerns and Mary and others at the front desk maintained a positive and friendly attitude. It’s not an easy job running a facility like this and we were impressed with the caring and professional staff.... Read more

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About the facility Birchwoods at Canco Senior Living

Birchwoods at Canco Assisted Living is located in beautiful Portland, Maine. This community prides itself on offering the care seniors need, the convenience they value, and the independence they cherish.

Services and Amenities

Birchwoods at Canco is beautifully designed with spacious common areas to enjoy with family and friends. The community also features a gracious dining room where residents can enjoy three delicious, chef-prepared meals daily. The on-site staff is available day and night and a safety call system is in every suite. Additional amenities include maintenance and housekeeping services, scheduled transportation to and from appointments and shopping, and a weekly linen service. Health and personal care services at Birchwoods at Canco are coordinated by a full-time Registered Nurse.

Birchwoods at Canco offers a variety of intellectual, cultural, and recreational activities including an exciting wellness and fitness program, creative writing classes, gardening and book clubs, table games, and planned outings to go shopping, visit museums and galleries, or take in concerts and theater performances. Live entertainers even visit Birchwoods on occasion, bringing excitement directly to residents! One of the most popular activities is the weekly movie, which is shown on a wide-screen TV and with refreshments provided.

Living Arrangements and Unit Features

Birchwoods offers studio,...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Birchwoods at Canco Senior Living is a community within Sinceri Senior Living properties. See all Sinceri Senior Living communities.

Pricing for Birchwoods at Canco Senior Living

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Birchwoods at Canco Senior Living

Health Care Services

Diabetic Care
Incontinence Care
Staffing & Ancillary Services

Meals & Dining

Meals Provided
Restaurant Style Dining
Vegetarian

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered

Facility Amenities

Transportation & parking

Resident Parking Available
Complimentary Transportation

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Activities On-site
Activities Off-site

Reviews

for Birchwoods at Canco Senior Living
3.9(38 reviews)
Write a Review

Cleanliness

4.0

Friendliness

4.2

Meals & Dining

3.8

Care Services

4.0

Activities

4.0

Staff

4.5

Value for Cost

3.9

Overall Experience
15
15
4
0
4
Date Submitted
4
10
14
Reviewer
1
24
12
0
Care Received
38
1-20 of 38 reviews
Sort by

5.0
Caleb M - Loved one of resident/client
Assisted Living
November 20, 2022
Excellent and Kind

My wife’s mother was here for five months of respite care following arm surgery. Everyone we interacted with was kind and considerate, helpful and professional. The food was excellent and the facility clean. There are walking paths and benches for enjoying the outdoors. The head of this facility kept us updated on any concerns and Mary and others at the front desk maintained a positive and friendly attitude. It’s not an easy job running a facility like this and we were impressed with the caring and professional staff.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Birchwoods at Canco Senior Living

November 22, 2022

Hello! We want to take the time to thank you for leaving a positive review. Here at The Birchwoods at Canco, we pride ourselves on giving excellent care. We appreciate you being patient during these unprecedented times. We hope to keep having these positive experiences with you in the future to come!


4.0
Lisa - Loved one of resident/client
Assisted Living
October 7, 2022
Verified Review
So far so good

We chose Birchwoods at Canco because my mother appreciated having a small kitchenette in her room over not having one at all. It is hard to judge because they have been in lockdown due to covid right now but that is no fault of their own. She has only been here a few months but she seems to be adjusting well. Overall we would recommend the facility to others.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

4

Response from Birchwoods at Canco Senior Living

October 10, 2022

Hello! We want to take the time to thank you for leaving a positive review. Here at The Birchwoods at Canco, we pride ourselves on giving excellent care. We appreciate you being patient during these unprecedented times. We hope to keep having these positive experiences with you in the future to come!


4.5
Anonymous - Loved one of resident/client
Assisted Living
September 6, 2022
Verified Review
Overall Very Satisfied

Good facility. The staff is good. One concern I have is that I've been requesting my loved one be seen by a nurse practitioner for some specific concerns. It's been 6 weeks now and we are still waiting. The meals seem to be ok. Facility is very clean. Overall, I've been very satisfied.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

4.5

Activities

5

Staff

5

Value for Cost

5

Response from Birchwoods at Canco Senior Living

September 7, 2022

Hello! We want to take the time to thank you for leaving a positive review. Here at The Birchwoods at Canco, we pride ourselves on giving excellent care. We appreciate you being patient during these unprecedented times. We hope to keep having these positive experiences with you in the future to come!


5.0
Rick - Loved one of resident/client
Assisted Living
September 6, 2022
Verified Review
Birchwoods: A great place for old men

My dad didn't want to go here at first, I tried to convince him a year ago. We finally got him to move in because he wanted to leave his previous nursing home. Now, he's convinced that Birchwoods at Canco Senior Living is his home. He says he's going to live here until he passes. He has encouraged me to sell his house because he has no intention on going back, that is how much he loves it here.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5

Response from Birchwoods at Canco Senior Living

September 7, 2022

Hello! We want to take the time to thank you for leaving a positive review. Here at The Birchwoods at Canco, we pride ourselves on giving excellent care. We appreciate you being patient during these unprecedented times. We hope to keep having these positive experiences with you in the future to come!


3.0
Michelle - Loved one of resident/client
Assisted Living
June 27, 2022
Verified Review
Friendly Environment

I would recommend that you stay on top of the staff and community in keeping your loved one's room clean, and the housekeeping up-to-date. They provide a nice environment for the residents. The staff communication with the family is good; however, the response from messages is slow.

Cleanliness

3

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

No data collected

Staff

4

Value for Cost

3

Response from Birchwoods at Canco Senior Living

June 28, 2022

Hello! We want to take the time to thank you for leaving a positive review. Here at The Birchwoods at Canco, we pride ourselves on giving excellent care. We appreciate you being patient during these unprecedented times. We hope to keep having these positive experiences with you in the future to come!


4.0
Anonymous - Toured community
Assisted Living
May 25, 2022
Verified Review
Tour of Birchwoods

I toured Birchwoods and it was average. I didn't see or find anything impressive about the community.

Response from Birchwoods at Canco Senior Living

May 26, 2022

Hello! We want to take the time to thank you for leaving a positive review. Here at The Birchwoods at Canco, we pride ourselves on giving excellent care. We appreciate you being patient during these unprecedented times. We hope to keep having these positive experiences with you in the future to come!


0.5
S.V. - Loved one of resident/client
Assisted Living
May 6, 2022
Verified Review
Don't waste your money

I originally planned to keep my mom at Birchwoods for a month while I went out of the country. I ended up having her removed after 2 weeks. I expected them to reimburse me because they put someone else in the room I paid for for the month, which was double dipping - they said "oh no problem". I've been fighting them for my security deposit back and they've failed to reimburse the remainder of the room fee. The residents were horrible. My mom went down to lunch and they said she couldn't sit there and it was their table; you'd think they were in middle school. The meals were awful as well. The staff said they would introduce her to other people, but they never did. Administration was nice, but they never followed through on anything. I had taken some really expensive sheets over there and left them a couple days before dropping her off. When we came back to move her in, they were missing and never found again. They bought her 2 pairs of new sheets to replace the stolen ones, but they were not the same quality. We also left some things in her room, but never got them back. Part of that was my fault, I was away and my family didn't realize some of it was her stuff when cleaning out the room. Still, some things were returned to us and some were not... It was just a very big disappointment.

Cleanliness

2

Friendliness

0.5

Meals & Dining

1

Care Services

1

Activities

No data collected

Staff

4

Value for Cost

0.5

Response from Birchwoods at Canco Senior Living

May 11, 2022

We are very sorry to hear that you had a negative experience with us. Here at Birchwoods at Canco, we pride ourselves in giving excellent care and we make it our top priority to make sure each person involved has a positive experience. If you would like to speak about this with us further, we invite you to reach out to us at 207-772-1080, so that we hopefully resolve the issue.


4.0
Anonymous - Loved one of resident/client
Assisted Living
March 29, 2022
Verified Review
Good Community

The staff that are at the community are excellent, but there is not enough staff. This is a good community, I wish they were able to get more staff to assist the residents. The community is able to assist with getting out of bed, medication management, and getting back into bed for my loved one. The meals are normal and similar to cafeteria food. Some of the activities available include bingo, outside entertainment, and more for the residents to choose from.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

3

Activities

4

Staff

3

Value for Cost

4

Response from Birchwoods at Canco Senior Living

March 31, 2022

Hello! We want to take the time to thank you for leaving a positive review. Here at The Birchwoods at Canco, we pride ourselves on giving excellent care. We appreciate you being patient during these unprecedented times. We hope to keep having these positive experiences with you in the future to come!


4.0
anonymous - Loved one of resident/client
Assisted Living
February 9, 2022
Verified Review
The money value is good. The facility is good. The staff is good. There's just a lack of staff.

The facility has just undergone new ownership. The nursing director is excellent. The big issue is staffing levels. The staff is excellent, but they're understaffed, as are most assisted living facilities in the area. They just can't get workers. There are some days my loved one has to walk by herself to meals because they don' t have the staff to assist her. The facility itself is good. It's clean. Our only issue has been with staffing levels.

Cleanliness

5

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

4

Staff

3

Value for Cost

4

Response from Birchwoods at Canco Senior Living

February 20, 2022

Hello! We want to take the time to thank you for leaving a positive review. Here at The Birchwoods at Canco, we pride ourselves on giving excellent care. We appreciate you being patient during these unprecedented times. We hope to keep having these positive experiences with you in the future to come!


4.0
Sheryl - Loved one of resident/client
Assisted Living
February 3, 2022
Verified Review
Great Community with Supportive Staff

This is worth considering for your loved one. The rooms are lovely. My loved one is doing well here. It is a great community. Some of the activities available are bingo, music outdoors, book club, grocery store trips, exercise classes, library, and more for the residents to choose from.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

5

Value for Cost

4

Response from Birchwoods at Canco Senior Living

February 20, 2022

Hello! We want to take the time to thank you for leaving a positive review. Here at The Birchwoods at Canco, we pride ourselves on giving excellent care. We hope to keep having these positive experiences with you in the future to come!


3.0
anonymous - Loved one of resident/client
Assisted Living
January 5, 2022
Verified Review

We do understand the staffing shortage is causing some issues - the house keeping and laundry assistance is not as consistent as it should be or as what was promised. However we absolutely love the staff members that could not be nicer and we do believe after all the craziness of covid things will get better.

Cleanliness

3

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

3

Staff

5

Value for Cost

2

Response from Birchwoods at Canco Senior Living

February 20, 2022

Hello! We want to take the time to thank you for leaving a positive review. Here at The Birchwoods at Canco, we pride ourselves on giving excellent care. We appreciate you being understanding in these unprecedented times. We hope to keep having these positive experiences with you in the future to come!


4.0
anonymous - Toured community
Assisted Living
June 5, 2021

Met with [name removed]. Easy to find. Outside, plenty of parking, grounds well maintained. undergoing renovations. [name removed] very energetic and helpful in answering concerns with my loved one. Weekly housekeeping, & linen service social and recreational activities, Pharmacy i house for medication management. Walking path for organized walking club; 90 day trial period for loved one. Facility is far back from road, which is an industrial park, for CMP et al, so very little traffic. this facility a possibility

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Birchwoods at Canco Senior Living

February 20, 2022

Hello! We want to take the time to thank you for leaving a positive review. Here at The Birchwoods at Canco, we pride ourselves on giving excellent care. We hope to keep having these positive experiences with you in the future to come!


5.0
RT - Loved one of resident/client
Assisted Living
May 5, 2021
Verified Review
They made a very hard life change easier for my mom.

I was very happy with Birchwoods. The staff was wonderful to my loved one. They knew her, and they interacted with her. They were very positive, and she enjoyed her interactions with them. They were just wonderful. Communication was very good. I'd call to check in on what was going on, and they kept me informed as to what was happening. The common areas were clean, and I always saw people going though cleaning. They were always in my loved one's apartment cleaning every day. She wasn't thrilled with the food, but she was used to cooking for herself for so long. But all the food I saw looked good. There were limited activities due to Covid, but I saw that they did what they could when they were able to . The activities directors were very pleasant, and they got to know the residents, even if they couldn't offer all the activities they wanted to do. And the little bit my loved one was able to participate in, she enjoyed.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5

Response from Birchwoods at Canco Senior Living

February 20, 2022

Hello! We want to take the time to thank you for leaving a positive review. Here at The Birchwoods at Canco, we pride ourselves on giving excellent care. We hope to keep having these positive experiences with you in the future to come!


4.0
anonymous - Toured community
Assisted Living
April 9, 2021

[name removed] was very friendly and gave us a tour of the facility, while answering all our questions. We ended up choosing elsewhere.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Birchwoods at Canco Senior Living

February 20, 2022

Hello! We want to take the time to thank you for leaving a positive review. Here at The Birchwoods at Canco, we pride ourselves on giving excellent care. We hope to keep having these positive experiences with you in the future to come!


5.0
Matt Flaherty - Loved one of resident/client
Assisted Living
September 25, 2020
Verified Review
Very nice community, a lot of flexibility in services needed.

Our first impression of Birchwoods was that it was excellent. For us it was a very good value, but for those who loved ones were more independent it would be more higher priced, but for us it was perfect. The CNA's at this community were great, we also brought in outside services to help out like a physical therapist. The rooms at this community are very functional, they did offered a variety of room sizes to choose from depending on what you needed.The food was good, no excellent but overall good.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
anonymous - Loved one of resident/client
Assisted Living
August 28, 2020
Verified Review
Positive review

We chose Brichwoods at Canco Assisted Living because of the location, the warmth of the staff, and we were able to get her on the first floor which was huge. It also had decent reviews. The room sizes are average. The food is being delivered right now and is not the same as it was pre-covid. Our favorite part about this community is that the staff members really care about the residents that live there. I would recommend.

Cleanliness

4.5

Friendliness

5

Care Services

4.5

Activities

4

Value for Cost

4.5


3.0
anonymous - Loved one of resident/client
Assisted Living
July 8, 2020
Verified Review
Birchwoods At Canco Assisted Living

The community overall is ok. There are some things we think they could do better especially with staffing. It seems like at times they are understaffed and that seems to create a lot of turnover. The community itself is clean, however I do think they could do better with my mother's apartment. The staff is pretty friendly and the care is pretty good.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

3

Value for Cost

3


5.0
anonymous - Toured community
Assisted Living
October 24, 2019

The place is clean and odor free. The amenities are reasonable to above average.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Assisted Living
August 18, 2019

seems to be a good facility. I looked at the cottages and they were great.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
Susan - Toured community
Assisted Living
August 7, 2018
Family member

My family and I toured several places around the Portland area. Birchwoods was the most friendliest, informative and accomadating. My Mother is moving in this Month. We all feel so releaved and happy.Thank you

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


Viewing 1-20 out of 38 reviews

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Frequently Asked Questions about Birchwoods at Canco Senior Living

Birchwoods at Canco Senior Living offers Studio and 1 Bedroom. Learn more.

Birchwoods at Canco Senior Living has received an average review rating of 3.9 based on 38 reviews. See all reviews.

Call (207) 772-1080 to reach a resident at Birchwoods at Canco Senior Living.

To reach a resident at Birchwoods at Canco Senior Living call: (207) 772-1080



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.