Scarborough Terrace

Reviews

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

Grounds well maintained. Community is quiet and well off US Route 1. COVID protocols in place, masks on visitors. [name removed] answered my questions and concerns. She is very personable. She is an RN and worked in this industry for 30 years. This community is an aging in place community. Independent living, assisted, & Memory care. Pricey, but I have noticed cost are within range of other Southern Maine facilities. My Big concern is running out on money for loved one. Clean. model apartments, private studio and Double Studio set up to view. Many activities for community members. At time of tour, community members setting up for arm chair fitness. 24/7 staff, medication management. Love the quietness of this community in Scarborough. I know my loved one would like it. Transportation is available.

The community is fabulous for my loved one. The first time I walked in I felt that I was walking into a resort, instead of an assisted living. It is a comfortable, beautiful, safe space. The community is laid out beautifully. They have double doors with an octagon shape, and it feels like a mansion, instead of going to a community. It feels residential, with beautiful furniture and places to sit. The decor is nice. The staff keeps the community and grounds very nicely. I can tell they really love taking care of the community. The activities include a weekly calendar and the community has a full time activities director. They have yoga, crafts, movie days, ongoing series of theater, physical activities with prizes, and entertainment that will come in. They even have a grand piano, that the residents can sing along . The community has a bus to take the residents around town as scenic views or out to lunch. They have different church services. You can never be bored there, ever. They have had summer picnics for the families to come and visit. The dining hall and chef is great. They had a holiday party with a way to take your pictures as a family with a professional photographer. They had different stations with food made in house. The food was fabulous! The entire staff showed up in holiday attire. They took the time to speak to the residents and family. You could tell that they knew who the family members were. As far as COVID-if you want to know how to keep the residents safe. They have weekly emails to the families. There are zero outbacks, no one has been questionable, no one has been tested positive. They only allow doctor's who are caring exclusively to Scarborough Terrace. If there is a doctor who serves other communities, they will allow virtual visits or speak to the nurses. Before the guideline was in place to close communities, they decided to close the community down and only allow virtual visits. Totally proactive, not reactive. I believe this so much that I wrote a letter to [name removed] about how wonderful Scarborough Terrace is and how they were taking care of keeping COVID at bay. I feel my loved one is extremely safe in this community.

The community is usually very clean. The staff is very engaged and they go out of their way to make sure we are aware of what is going on with our loved one's care. They do seem to try their best to keep the residents engaged, however it does seem like it can be hard for them to engage those with memory care needs. Although expensive, we do think Scarborough Terrace is a good value for the price.

Well prepared for my visit and knowledgeable. Touched upon all important aspects of care and activities for your loved one. All staff seen interacting and very attentive to residents. Residents even on the memory care side looked impeccable along with the entire facility.I learned some very important details from this tour that will play a large part in our decision.

This is a great place to live due to the staff we have

This was a beautiful community we toured. it was very clean and inviting. The staff was very friendly and knowledgeable. They answered all of our questions. We decided on another community based on the proximity to our home.

Scarborough Terrace was responsive to our situation and moved quickly to get my Dad assessed and moved in. They have been responsive to questions and concerns as we all seek to adjust to this different living situation. All the staff have been wonderful and we feel my Dad is in a good place. This is all new for us and they were available to answer any questions and continue to be.

We are happy with Scarborough Terrace. We haven't had one major complaint so far.

My Mom in is another state, but as far as I know she is getting along well at the facility.

Everyone was so nice and accommodating. We got a tour and lunch it was very welcoming it is so bright and open

We are real happy with it. I looked at several places and all of them were good but this one was a little better. The staff has been working together for years so I felt very comfortable. It was worth the upgrade. My mom is happy. The facility is always very clean. The staff is very friendly and helpful. The value is excellent. The care services and activities are great.

Wonderful place, my dad is very happy there. The staff are friendly and caring. Beautiful facility clean and bright. Grounds are well kept. Many activities for residents. My dad likes the food!

Beautiful facility but a bit pricey

They did an excellent job while we were there. One of the things that really stood out about them, is the way they treated each person individually, especially at meal time. If someone had special needs they would have everything prepared and ready to go for them.

Great experience wonderful facilities great staff seriously would add to any consideration for parent or grandparent.

Visited this site. Very clean and impressed by what I saw

This one sounds the best. I wonder how many "guests" they have.