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3801 Grand Retirement Campus

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3801 Grand Avenue, Des Moines, IA 50312

2.0
Review score
17 reviews
Add review
2.0
Review score
17 reviews
5 star
41%
4 star
29%
3 star
12%
2 star
12%
1 star
6%
See all reviews
For more information about senior living options:
(866) 374-4058
3801 Grand Retirement Campus
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3801 Grand Retirement Campus
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anonymous
-
Family/friend
4.5
I thinks so far it's been good.
I thinks so far it's been good. It's clean and the staff are pretty friendly. The food seems to be pretty good. The weekends can get a little difficult because there are less staff on duty. I don't think anyone is perfect but they do a good job.

About the facility
3801 Grand Retirement Campus

3801 Grand Retirement Campus in Des Moines, IA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

Independent Living

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Amenities
at 3801 Grand Retirement Campus

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care
  • High Acuity Care
  • Medication Management

Meals & Dining

  • Meals Provided
  • Low / No Sodium
  • Guest Meals
  • No Sugar
  • Restaurant Style Dining
  • Room Service
  • Professional Chef
  • Special Dining Programs

Room Amenities

  • Air Conditioned
  • Kitchenette
  • Ground Floor Units
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered

Community Amenities

Transportation & parking

  • Resident Parking Available
  • Property Convenient to Public Transit
  • Complimentary Transportation

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Indoor Common Areas
  • Meeting Room
  • TV Lounge
  • Barber Shop
  • Library
  • Beauty Salon
  • Central Fireplace
  • Outdoor Common Areas
  • Outside Patio

Recreational areas

  • Arts and Crafts Center
  • Fitness Center

Services

  • Housekeeping
  • Beautician
  • Grocery Shopping and Errands

Languages spoken

  • English

Activities

  • Stretching Classes
  • Cards / Pinochle Club
  • Catholic Services
  • Bible Study Group
  • Light Therapy Programs
  • Devotional Activities On-Site
  • Art Classes
  • Activities Off-site
  • Day Trips and Outings
  • Bridge Club
  • Men's Club
  • Activities On-site
  • Wine Tasting
  • Birthday Parties
  • Wii Bowling
  • Live Dance or Theater Performances
  • Karaoke
  • Resident Band or Musicians
  • Holiday Parties
  • BBQs or Picnics
  • Book Club
  • Other Religious Services
  • Live Musical Performances
  • Devotional Activities Offsite
  • Happy Hour

Compare

3801 Grand Retirement Campus
3801 Grand Retirement Campus

3801 Grand Avenue, Des Moines, IA 50312

Woodlands Creek Senior Living community exterior
Woodlands Creek Senior Living

12675 Woodlands Pkwy, Clive, IA 50325

MorningStar at Jordan Creek in-unit ktichen
MorningStar at Jordan Creek

525 South 60th St., West Des Moines, IA 50266

Copper Shores Village outdoor common area
Copper Shores Village

1500 Edgewater Drive, Pleasant Hill, IA 50327

2.0
Review score
17 reviews
2.0
Review score
17 reviews
5 star
41%
4 star
29%
3 star
12%
2 star
12%
1 star
6%
9.6
Review score
60 reviews
9.6
Review score
60 reviews
5 star
53%
4 star
32%
3 star
10%
2 star
3%
1 star
2%
9.3
Review score
20 reviews
9.3
Review score
20 reviews
5 star
85%
4 star
15%
3 star
0%
2 star
0%
1 star
0%
8.9
Review score
23 reviews
8.9
Review score
23 reviews
5 star
53%
4 star
26%
3 star
17%
2 star
4%
1 star
0%
Studio
--
Studio
--
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for 3801 Grand Retirement Campus

2Review score17 reviews
2.0
Review score
17 reviews
5 star
41%
4 star
29%
3 star
12%
2 star
12%
1 star
6%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored 3801 Grand Retirement Campus with 2 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, 3801 Grand Retirement Campus has 17 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
4.2
Friendliness
4.1
Care Services
3.9
Staff
3.0
Meals & Dining
1.0
Activities
3.8
Value for Cost
3.8
A Place for Mom has scored 3801 Grand Retirement Campus with 2 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, 3801 Grand Retirement Campus has 17 reviews with an average "overall experience" of 3.8 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-17 of 17 reviews
Loving N - Family/friend
Assisted Living
November 2, 2023
2.0
Mixed Review
It’s been a frustrating experience since my siblings and I moved our parent here and we have learned a lot! The staff is friendly and they do try to do activities - although some are of little interest or repeated (trip to a farm). The food is not good. They say “low sodium” but it is the same food, chicken breast or salad option. I can’t tell you how many times they serve hot dogs. For $[removed] a month I don’t expect to see that on a menu. Our parent just got a [removed]% increase to their rent with 36 days notice. No one wants to move in Iowa in December and I’m sure they count on this. Recently they build a new apartment building - nothing to do with seniors. They host parties and cater breakfast and events. In talking to others we are certain the rate increase is going toward the higher taxes they must pay with the new building. In all, it is disappointing and we are looking to move.
Cleanliness
4
Friendliness
4
Care Services
2
Staff
3
Meals & Dining
1
Activities
1
Value for Cost
1
anonymous - Toured community
Memory Care
October 3, 2016
3.0
Verified Review
Not the right place
The staff was cordial and answered all my questions. The only thing that really turned me and my loved one away was the old neighborhood that the community is in. The community is kept clean and neat just was not a good fit for my loved one.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Toured community
Memory Care
August 16, 2016
4.0
Verified Review
A lovely Tour With Kind People
My tour of this community went well. The tour guide was very kind and friendly. They showed me all around the community and everything looked great. The staff I met was helpful and attentive. It was a lovely tour and I enjoyed it.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
March 9, 2016
4.0
Verified Review
We are very pleased so far
We are very pleased so far. The food and activities seem to be okay. They are very good to her.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
November 24, 2015
4.5
Verified Review
I thinks so far it's been good.
I thinks so far it's been good. It's clean and the staff are pretty friendly. The food seems to be pretty good. The weekends can get a little difficult because there are less staff on duty. I don't think anyone is perfect but they do a good job.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Family/friend
Memory Care
October 21, 2015
5.0
Verified Review
It's been a good move.
It's been a good move. Any concerns that have come up have been resolved. The food seems to be pretty good. I would give them a five so far. We are happy with them.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
October 14, 2015
4.0
Verified Review
still working
At this point we are still working with 3801 Grand Retirement Campus to care for the needs of our father. They are receptive but I would say it still has a ways to go. We are working with them on it. As far as activities I don't think there are enough for what his needs are really. Perhaps his mental deficiency is below what the other residents are.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
3
anonymous - Family/friend
Memory Care
September 8, 2015
4.0
Verified Review
3801 Grand - Des Moines, IA
Dad is very happy here. His apartment is comfortable, the size is suitable for him, and the entire complex is always very clean. The care he gets is very good. He's been there only a short time so we're still teaching the staff what his needs are. Staff is very nice to him and they seem very respectful. We had a couple maintenance problems when he first moved in and we had to request they be fixed several times but when they finally got around to it they did a very good job. All in all, Dad is happy here and we are happy with his care.
Cleanliness
5
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Robert Stephens - Family/friend
Memory Care
August 31, 2015
0.5
Says one thing, does another.
Our experience with 3801 Grand in Des Moines has been very mixed. Kept my Mom active and involved. Very serious language gap with employees working directly with residents. Was told by 3801 Grand they could care for my Mom through the stages of Alzheimers. We have been informed she cannot return after she was taken to the hospital. We are now disparately trying to find a quality facility to care for my Mom. Anyone that has worked with Alzheimer patients knows, changing their environment is much more confusing and difficult for them.
Cleanliness
3
Friendliness
3
Value for Cost
1
Care Services
2.5
Activities
3
anonymous - Resident/client
Memory Care
August 25, 2015
4.5
Find One on Your Own
THere was no connection between A Place for Mom and my association with 3801 Grand retirement community. I found this place on my own when driving on Grand Ave in Des Moines. I have my independent living apartment that is a part of the 3801 Grand community. I have been here for one month and find everything to be very satisfactory. Have had limited opportunities to become acquainted with other residents, but the associations developed have been pleasant. Having dinner served every evening is wonderful--well prepared, delicious food. Administrators appear to have the well-being of residents as the top priority. Very pleased to be here.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Toured community
Memory Care
July 22, 2015
5.0
very impressed with the operation of this one. It is smaller. Doesn't seem quite as institutional. Some benefits to being downtown. Rooms seem larger than others I have visited. all rooms except first floor have decks,
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Memory Care
July 14, 2014
5.0
Verified Review
Great Place - remodeling is...
Great Place - remodeling is being done right now to improve their community dining room and meeting center. Paula was a great person to show us around. Bob and I were verify impressed.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Mark Wagoner - Family/friend
Memory Care
January 16, 2014
5.0
Exceeded our expectations
Our mother moved into an apartment for a 2 month trial and stayed in her new home for many years. The loving staff helped her with her personal care and homemaking duties which gave her a renewed self confidence. She became more independent without the ongoing concerns of health and home. Mom flourished with the social aspect of her new life and participated in many of the activities. We found she was much happier than she had been in years. She received all of the support she needed in the final stages of her life. We received the peace of mind that comes with the right care.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Memory Care
January 15, 2014
3.0
look beyond the flowers
We have had issues with the apartment not being ready on move in. Language barriers, not getting a bath when it should have been given going 10 days between, Expecting a person with demtia to answer open ended questions. Most of the staff is friendly the food is excellent. We needed fewer sorrys and more fixes
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Anonymous - Resident/client
Memory Care
August 6, 2013
5.0
Verified Review
Great Food
While we were here they treated us very well and they looked after us very well. The food was very good. They would give you a menu that you could pick what you would want and then they would bring it to you, they even had lobster meals on the menu a couple of times during our short stay. The people here were very nice from the staff to the residents. It seemed like they were happy to work here and live here. We were very happy with them and would recommend them to anyone.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Memory Care
August 2, 2013
2.0
Verified Review
There' s a gap between what they say ...
There' s a gap between what they say they'll do versus what actually gets done. For example, my mother's cable TV was 2 weeks getting set up when they said it would be ready on move-in, and no one is monitoring her bathing and dressing. She spent 3 days in the same clothes before getting any attention.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Satisfied Daughter - Family/friend
Memory Care
June 12, 2013
4.0
Verified Review
Feels like home
Really like the area the setting is very beautiful. Plenty of patios to sit at and relax. Lots of flowers surrounding the community. Really feels like home.
Cleanliness
5
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-17 out of 17 reviews

Neighborhoods
around 3801 Grand Retirement Campus

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Frequently Asked Questions
about 3801 Grand Retirement Campus

3801 Grand Retirement Campus offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored 3801 Grand Retirement Campus 2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (515) 255-3499 to reach a resident at 3801 Grand Retirement Campus.

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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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