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VERIFIED PARTNER

Bickford of Bourbonnais

100 Jones Drive, Bourbonnais, IL 60914

6.8
Review score
18 reviews
Add review
6.8
Review score
18 reviews
5 star
55%
4 star
22%
3 star
6%
2 star
11%
1 star
6%
See all reviews
6.4
Review score
931 reviews
53 facilities
For pricing & availability:
(866) 374-4058
Bickford of Bourbonnais
Bickford of Bourbonnais Entryway
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Anonymous
-
Family/friend
5.0
Our Experience
I am not sure I would recommend the facility. It is hard to say. It is ran by a bunch of young people that don't seem to have a care in the world. It takes forever to get responses back when you leave messages or text them. They do take a long time to tend to my mom, depending on who is on

About the facility
Bickford of Bourbonnais

With our HigherPath senior health model leading the way, Bickford redefines senior living. It's not just about care; it's about proactive well-being, enabling your loved one to live happier, healthier — longer.
Our approach clearly resonates — our happiness ratings among residents are double the industry standard.

But Bickford is about living, not just healthcare. Imagine a place where fresh, homemade meals are the norm, friendly caregivers are a constant, and the social activities are both engaging and abundant. Welcome home to Bickford.

Get your loved one on the HigherPath

Many assisted living facilities seem similar. But Bickford’s nationally recognized senior health model is taking the road less traveled and championing a higher standard of senior care. An interdisciplinary care team will ensure your loved one is getting whatever proactive interventions they need to stay on a higher path.

On-site primary care
High-performing care network
Interdisciplinary care meetings
Integrated health records
Outcome-focused technology

Created to care for our family. Devoted to serving yours.

Bickford was founded in 1991 to care for our own mother. What started out as a family need has blossomed into our life’s work. We’re still family-owned and operated...

Read more

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Bickford of Bourbonnais

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Bickford of Bourbonnais

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Bickford of Bourbonnais Entryway
Bickford of Bourbonnais

100 Jones Drive, Bourbonnais, IL 60914

Ascension Living Heritage Village
Ascension Living Heritage Village

901 N Entrance Ave, Kankakee, IL 60901

Riverside Assisted Living & Memory Care, a CCRC
Riverside Assisted Living & Memory Care, a CCRC

1485 Butterfield Court, Kankakee, IL 60901

Asbury of Kankakee Supportive Living & Memory Care outdoor common area
Asbury of Kankakee Supportive Living & Memory Care

1975 E Court St, Kankakee, IL 60901

6.8
Review score
18 reviews
6.8
Review score
18 reviews
5 star
55%
4 star
22%
3 star
6%
2 star
11%
1 star
6%
8.6
Review score
3 reviews
8.6
Review score
3 reviews
5 star
67%
4 star
33%
3 star
0%
2 star
0%
1 star
0%
8.5
Review score
14 reviews
8.5
Review score
14 reviews
5 star
72%
4 star
21%
3 star
0%
2 star
0%
1 star
7%
7.0
Review score
6 reviews
7.0
Review score
6 reviews
5 star
17%
4 star
17%
3 star
0%
2 star
49%
1 star
17%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Reviews

for Bickford of Bourbonnais

6.8Review score18 reviews
6.8
Review score
18 reviews
5 star
55%
4 star
22%
3 star
6%
2 star
11%
1 star
6%
Bickford Senior Living
6.4
Review score931 reviews53 communities
Write a review
A Place for Mom has scored Bickford of Bourbonnais with 6.8 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Bickford of Bourbonnais has 18 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.1
Friendliness
4.1
Care Services
3.9
Staff
4.0
Meals & Dining
4.7
Activities
4.1
Value for Cost
3.9
A Place for Mom has scored Bickford of Bourbonnais with 6.8 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Bickford of Bourbonnais has 18 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Bickford Senior Living
6.4
Review score931 reviews53 communities
Logo for Bickford Senior Living
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Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-18 of 18 reviews
Anonymous - Family/friend
Assisted Living
February 15, 2024
5.0
Verified Review
Our Experience
I am not sure I would recommend the facility. It is hard to say. It is ran by a bunch of young people that don't seem to have a care in the world. It takes forever to get responses back when you leave messages or text them. They do take a long time to tend to my mom, depending on who is on staff. Some of the staff are mean and are making my mom sick because she is so nervous. Others are nice. The room she moved into was so dirty. The bathroom floor seems to have never been mopped properly. So, housekeeping is not so good. It seems only 1 person in entire building knows how to un clog a toilet. You have to wait hours or days for someone to come and do that. It is the maintenance man. And he only works during the day/week. They use a swifter to clean. Not sure if they have ever wiped the counters off. If my mom was not alert she would probably get no care. I am sure that this happens every where. It is just sad that you pay this kind of money and the smallest things can't be done. The nurse can't turn the heat down or humidifier on. That is not her job. The cna doesn't know how to plug a cord in, you have to call maintenance. I could go on and on.
Cleanliness
3
Friendliness
5
Care Services
3
Staff
3
Meals & Dining
5
Value for Cost
4
Response from Bickford of Bourbonnais
February 16, 2024
Thank you for your honest feedback. We are sorry to hear about your experience. Please know this is not the standard of care our residents and families have come to expect from us. Will you please call us at 855-254-5010 so we can learn more about your experience? Thank you.
Terrence - Family/friend
Assisted Living
October 19, 2023
1.0
Verified Review
Don't waste your time
My loved one is currently a resident at Bickford of Bourbonnais. This facility is sub-standard. Communication with family is poor. The housekeeping needs improvement. The staff are often hard to reach by phone. They have hidden costs which they do not reveal to you up front. They quoted me my loved one's monthly rate and when I told them that I couldn't afford that amount, they lowered the price by about $[removed] per month. However, the second month I was billed $[removed] more than the monthly price that they originally quoted me that I told them I could not afford. I've been fighting with them over the cost ever since. They also fail to keep doctors appointments or they show up late. I would not recommend Bickford of Bourbonnais to others. In fact, I'm in the process of moving my loved one to another location.
Cleanliness
3
Friendliness
3
Care Services
2
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
1
Response from Bickford of Bourbonnais
October 23, 2023
Hi Terrance, Thank you for your honest feedback. We are sorry to hear about your experience. Please know this is not the standard of care our residents and families have come to expect from us. Will you please call us at 855-254-5010 so we can learn more about your experience? Thank you.
Anonymous - Family/friend
Memory Care
August 7, 2023
4.0
Verified Review
Highly recommended
The facility is very clean and well maintained. The staff and residents are quite friendly. Friends and outside medical personnel I have talked with speak highly of Bickford of Bourbonnais. The apartment size is actually larger than my mom needs. My mom has pretty late-stage dementia and doesn't receive much in terms of memory care. Most of the attention she receives is centered on her comfort and safety.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Response from Bickford of Bourbonnais
August 16, 2023
Thank you so much for taking the time to leave Bickford of Bourbonnais a review. We are honored to be able to care for your mother and have you all as part of our family.
Barbara J - Toured community
Memory Care
August 8, 2022
5.0
Verified Review
Tour of Bickford
I toured Bickford of Bourbonnais and I loved it. Because of my brother's walking and his dementia changing, they would not have been able to keep him. I know people and family members who have lived at Bickford, it's like a 5-star hotel! The staff were very friendly and I could tell that it wasn't a put-on.
Response from Bickford of Bourbonnais
August 10, 2022
Barbara, we are delighted we could provide you with such a positive experience! While we are disappointed we won’t get the opportunity to take care of your loved one, we want to thank you once again for taking the time to let us know how we did.
anonymous - Family/friend
Memory Care
November 10, 2018
5.0
You won't feel guilty about moving your loved one here
We had a crisis situation that necessitated making some quick decisions for my mother. The folks at Bickford really work with you and help to put together a plan that fits your loved one's needs. They continue to follow-up and and ask for input to assist them in making any improvements. They adjust the resident care plan as needed. They offer daily activities and fun events to keep the residents active and enjoying life. They encourage family members of Bickford residents to participate in activities and offer services to help families stay in touch. They also offer a good variety of menu choices. We are so grateful for how everything came together. Such a blessing!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
January 28, 2018
1.5
Poor communication from nursing director
The outward appearance of the facility is lovely and "home like". The directors were very happy and helpful during the "sell". After a few months attention and care has weaned. Communication re. our parents health with the Director of Nursing is rare, dismissing and rude. Questions and concerns are arising daily with/by our parent regarding care with no answers by the director to ease the worry. The working staff has been kind and helpful. The activity director is wonderful, patient and encouraging to the residents.
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5
anonymous - Toured community
Memory Care
January 4, 2018
2.0
Verified Review
Stairs
I toured here and thought the community was nice, but I was worried by the fact that the memory care unit is two stories and that there was nothing to keep residents from going up the stairs. Overall, I just did not feel that this would be the best fit for us.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
anonymous - Family/friend
Memory Care
May 19, 2017
5.0
Verified Review
A recommended place for those that can afford it.
This is a good community for great care. The staff is friendly and helpful. The meals have good variety and are tasty. They have a structured activities that are encouraged and I like that they keep him involved with the other residents. They offer individualized levels of care. I would highly recommend this community to other families, but realize this on the costly end of the assisted living spectrum.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
March 15, 2017
4.0
Verified Review
Taking Good Care of My Mother in Law
My mother in law is still adjusting with her move to this community. The most important thing is that they are taking very good care of her, and her needs. They have a really good staff at this community. They do a good job with keeping the community, and her room well maintained. She is receiving good care, and we are satisfied with all they have done for us. This is a community I would recommend, it is a nice place.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
February 22, 2017
5.0
Verified Review
Care for family
My parents were happy in this community. The staff were nice and always caring. This community is clean and maintained. They seem to like the meals but small improvements could be made. They had activities to enjoy. We would recommend this community for good care and a good value to other families.
Cleanliness
5
Friendliness
4
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
August 29, 2016
4.0
Verified Review
Worth the tour!
The Bickford of Bourbannais is a great place to live. The apartments are bigger than others we had seen. It is a beautiful community. The staff that offered the tour were very friendly and kind. We were wanting something closer to family and this was a little further out than we wanted.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
August 26, 2016
3.0
Verified Review
Need Better Communication!!
The staff is not very good letting me know what has been happening with my loved one. I always have to call or go to the community to find out information. It would be great if the communication was better from their side. The meals are okay they could be a little better on the taste. At the moment my loved one is rarely participating in activities no one really tries to encourage them to participate. There is a new activities director, so i am hoping that the new director is more approachable.
Cleanliness
4
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Toured community
Memory Care
August 16, 2016
4.5
Verified Review
I enjoyed our tour!!!
The director that took us on a tour of the community was very nice and knowledgable. The community seemed clean. This is a two story building with an atrium. The location was not convenient for us.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
barbara - Resident/client
Memory Care
June 8, 2016
5.0
Verified Review
amazing place! Dont go anywhere else
This place is beautiful! It is so clean and the staff is soooo friendly. My parents love everybody who works there. It us comforting to know everyone is a can or registered nurse. Linda and Stephanie reslly works with you in your own situation. So blessed to call it home for my parents
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
October 28, 2015
5.0
Verified Review
The workers are very caring
Bickford of Bourbonnais is very very nice. They are doing a good job of being able to keep my father in the building. That was a really big concern of mine. They know how to handle him. They are very aware of his particular issue. It's a beautiful facility. It's very clean. The workers are very caring. I am so pleased.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
anonymous - Family/friend
Memory Care
September 23, 2015
5.0
Verified Review
Friendly, helpful staff
We're very pleased with how things have turned out at Bickford. They've really gone out of their way helping my loved one get settled in and comfortable, and she does seem to be enjoying it here. They put a lot of effort into making sure she stays busy and involved in the activities, and seem to be doing a great job looking out for her. It's just a very nice place overall!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Memory Care
November 8, 2014
4.0
Verified Review
Review of Bickford of Bourbonnais Alzheimer's / Memory Care in Bourbonnais, IL
Lovely setting, a warm community feel and welcoming personnel. However, the rooms were dark. The only window was in the bedrooms at the back of the apartment. Lots of light and sunshine are important to us, so can't picture Dad living in that kind of apartment.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
BG - Family/friend
Memory Care
March 6, 2014
5.0
Verified Review
Bickford House ~ Bourbonnais, IL
I found out about Bickford House in Bourbonnais, IL through A Place 4 Mom. Initially, one thing that attracted me to it, was that they are one of only two assisted living facilities in our area that take people with Alzheimer's, which my Mom has. My parents have lived there for almost 2 weeks now, and they love it. They have a beautiful apartment, completely filled with furniture, pictures, knick knacks, etc., from their house, because the apartments come unfurnished. The meals, the activities, everything about Bickford, especially the staff, are wonderful. My parents have already made friends with several other residents, and are starting to really feel at home.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-18 out of 18 reviews

Amenities
at Bickford of Bourbonnais

Healthcare Services

  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • High Acuity Care
  • Memory Care
  • Incontinence Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Pureed Meals
  • Low / No Sodium
  • No Sugar
  • Anytime Dining
  • Special Dining Programs
  • Room Service
  • Meals Provided
  • Vegetarian
  • Restaurant Style Dining
  • Guest Meals

Room Amenities

  • Bath Tubs
  • Ground Floor Units
  • Full kitchen
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Garden View
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Cable or Satellite TV
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Covered Parking
  • Uncovered Parking
  • Complimentary Transportation
  • Property Convenient to Public Transit

Pets

  • Cats Allowed
  • Dogs Allowed
  • Pet Care Available

Common areas

  • Meeting Room
  • Indoor Common Areas
  • TV Lounge
  • Outside Patio
  • Barber Shop
  • Beauty Salon
  • Outdoor Common Areas
  • Library
  • Central Fireplace
  • Private Bath

Recreational areas

  • Billiards Lounge
  • Arts and Crafts Center
  • Fitness Center
  • Game Room
  • Raised Garden Beds

Services

  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Visiting Chaplain or Priest
  • Activities Off-site
  • Quilting or Sewing Club
  • Dances
  • Resident Band or Musicians
  • Walking Club
  • Day Trips and Outings
  • Happy Hour
  • Live Well Programs
  • BBQs or Picnics
  • Live Dance or Theater Performances
  • Book Club
  • Cards / Pinochle Club
  • Gardening Club
  • Cooking Club
  • Community Service Organizations
  • Montessori Programs
  • Catholic Services
  • Bible Study Group
  • Karaoke
  • Light Therapy Programs
  • Brain fitness / Dakim
  • Live Musical Performances
  • Christian Services
  • Yoga / Chair Yoga
  • Current Events Club
  • Pet-focused Programs
  • Stretching Classes
  • Men's Club
  • Tai Chi
  • Activities On-site
  • Community Service Programs
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Devotional Activities On-Site
  • Sensory-based Programs
  • Wine Tasting
  • Holiday Parties
  • Wii Bowling
  • Forever Fit
  • Birthday Parties
  • Choir / Singing Club
  • Trivia Games
  • Bridge Club
  • Reminiscence Programs
  • Art Classes

Neighborhoods
around Bickford of Bourbonnais

See what the neighborhood has to offer and what’s nearby:
Bickford of Bourbonnais in google map

Frequently Asked Questions
about Bickford of Bourbonnais

Bickford of Bourbonnais offers 2 Bedrooms, Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Bickford of Bourbonnais 6.8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (815) 936-9500 to reach a resident at Bickford of Bourbonnais.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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