Benchmark Senior Living at Woburn

for a local A Place for Mom advisor

11 Reviews

• (7)

  A Place For Mom

• (4)

  SeniorAdvisor.com

Once COVID came we were not able to go in and visit our loved one, but beforehand we were able to go inside an the cleanliness of this community was immaculate, there was never any fowl smell. That is one reason we wanted our loved one to go there. The staff members were all great, the care services seemed excellent during the short time she was there. From what they told us, they seemed to offer a good amount of activities.

The community is usually clean. The nursing director and the senior nursing team are outstanding. The day to day staff and caretakers sometimes aren't as friendly or attentive and being in memory care, my mother does need more care. She isn't super mobile and sometimes the staff isn't quite fast enough to respond to her needs. The grooming could also be a lot better. The food could use improvement, but the activities have been outstanding. Benchmark is pretty expensive but the care is good.

The place is immaculate, they are also always cleaning. Aside from the normal day to day cleaning, they contract an outside organization to come in once a month and do a deep clean. My father's room is also kept up very well. The staff's communication with us and our father is terrible. We would probably give them a five here if they were better with that. The staff aside from that are friendly and they are very good with the residents. The food here is excellent and the activities, pre-Covid-19, were excellent as well. It is very expensive for my father to have a very small apartment and very few services.