Brookdale Eddy Pond West

669 Washington Street, Auburn, MA 01501

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Brookdale Eddy Pond West in google map

About the community Brookdale Eddy Pond West

Freedom to Live Well


Get ready to exchange cooking, cleaning and laundry for a rich and full retirement experience. At our assisted living and memory care community in Auburn, Massachusetts, we handle the household chores so you can spend more time doing the things you love. With cozy private accommodations, personalized care plans and a fun-filled events calendar, you will never run out of exciting things to do.

We're set up a little differently than your average senior living community. We have two unique communities on our campus, but each one provides you with the same extraordinary quality of life. You can join your friends for book club meetings and card games in one of the many bright and cheery common rooms, spend a slow morning sipping coffee in a rocking chair on the porch, or spend a rainy afternoon reading next to the crackling fireplace.

If you have a loved one joining us in memory care, you can expect them to enjoy the same wonderful quality of life with an added layer of support from our care team. We'll provide them with gentle guidance and encouragement as they participate in various activities that stimulate the mind...

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Senior Living Options Offered

Assisted living
Memory care

Pricing for Brookdale Eddy Pond West

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Brookdale Eddy Pond West

Community Details at Brookdale Eddy Pond West

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas


Reviews for Brookdale Eddy Pond West

4

(43 reviews)

Write a Review

Cleanliness

4.2

Care services

4.1

Staff

4.8

Meals & dining

4.0

Activities

4.0

Value for cost

4.1

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1-20 of 43 reviews
4.0
October 21, 2021
L S - Toured community
My Review of Brookdale Eddy Pond West

Good staff and attentive. This wasn't as good as a value as other communities in the area.


4.0
September 27, 2021
Tracey G - Child of resident/client
Wonderful Caring Place with Cold Temperatures

The residents are always cold, and they aren't able to control the temperature in their own room. The resident's aren't able to bring in personal heaters. The staff are wonderful and accommodating. The food is all blah with no taste, but not sure if this is based on dietary restrictions. There are options for meals for the residents though.


5.0
September 22, 2021
Deborah R - Child of resident/client
A great place for an elderly parent

This is a great community for your loved one. They are very helpful, this is a great team. They have physical therapy, games, bbq's and interactive activities for all ranges of people and the care needed.


5.0
August 19, 2021
Geraldine - Resident/client
An overall a pleasant experience

During my stay the staff members were very helpful, friendly, attentive and accommodating. The community was kept extremely clean, and the meals were very good. Most of the activities would stop after dinner, but they would show movies and leave our board games. The activities director was super, she really bent over backwards to keep things going for everyone, she was very nice.


5.0
April 6, 2021
Anonymous - Child of resident/client

It is a good place to put your parents. The staff has been there a long time and they know what is going with on the residents.


4.0
April 5, 2021
anonymous - Child of resident/client
I would recommend it

One of the reasons we choose the Brookdale Eddy Pond West community was because their memory care unit has been ranked very high, and the location works out well for our family.


4.5
March 8, 2021
LK - Child of resident/client
Verified Review
a great place for memory care.

My mother is content and I feel she is well taken care of. The communication between the staff and the family is good. I can call and they are quick to respond. I would recommend this community to others


5.0
February 17, 2021
anonymous - Friend of resident/client
Verified Review
5 star review

We have had a great experience with Brookdale Eddy Pond West. We chose this facility at the time because of the value for the money compared to others we looked into. The room sizes here are very efficient for what they are needed for. She was in a studio and the bathroom was very large. The staff members here are very talented at what they do, they go above and beyond for their residents. I would highly recommend this facility.


4.0
February 4, 2021
Kimberly N - Child of resident/client
Verified Review
It is a good community

Overall we are very satisfied with it


5.0
February 20, 2020
Mary Lou Boudreau - Loved one of resident/client
Warm and Caring Staff

The grounds and interior of the building were beautifully decorated and always clean. The level paved walking path around the building encouraged outdoor walking. There are amenities like a hairdresser and laundry available. The food was tasty and nutritious, with a great range of choices. Dining felt like going to a nice restaurant. Most importantly, however, were the people at Eddy Pond West. [name removed], the Executive Director was friendly, helpful, and always approachable. He went out of his way to be a support to my Dad and his wife, and to us as a family. He really went above and beyond our expectations when my father’s wife’s condition deteriorated, and her nursing care needs could no longer be met at Eddy Pond. We needed to find someplace that could meet both of their needs. [Name removed]was able to make suggestions for other facilities, even visiting one on our behalf. The staff on the front desk, “the gatekeepers”, were kind, and dealt with the residents with warmth and caring. [Name removed] was a particularly valuable resource. He was observant and knew what was going on with my Dad. They had a special connection because they were both navy veterans. If Dad was lost or talking about heading “home”, [name removed]could talk to him and re-direct him. The dining room staff were particularly wonderful. They knew both my Dad and his wife well and could guide them to their tables and take their orders. They would even provide simple alternatives like sandwiches even if the items weren’t on the menu. When we visited, we were welcome to stay for a meal, but it confused my father if he was taken away from his usual table and friends. The staff handled that situation beautifully. Nursing staff, activity staff and personal care aides were kind, helpful, and knew how to gently redirect and guide my father as his dementia progressed, and as he moved into Memory Care. Although he was only in Memory Care about a month before he moved on, we could see that the care on that floor was empathetic and compassionate. Our family would like to thank Eddy Pond for their great care and would recommend it to other families.


4.0
January 21, 2019
Anonymous - Toured community

We really liked their memory care program. Facility was quite nice however it was a little bit larger and feel that it would be quite overwhelming for my mom.


4.0
September 19, 2017
Anonymous - Toured community
Verified Review
No Problems, Nice Tour

This is a nice community with kind people. My tour went well. I had no problems with this community. Everyone was very friendly to my family, and I.


4.0
September 6, 2017
Anonymous - Loved one of resident/client
Verified Review
Respite Stay

From what I understand my wife was very happy with the care her mother received while she was staying here. My mother in law said the staff was nice and friendly. She enjoyed the activities they provided and she seemed to enjoy the food. I believe my wife and her sister would use this community again if needed.


4.0
July 29, 2017
Robert Patton - Loved one of resident/client
Fabulous

The staff and managers are super friendly and outgoing. Their focus through the investigating, sign-up, and obviating process has been on my parents and their well being. After looking at 12 properties, we found the environment and value at Eddy Pond West to be outstanding and look forward to years of fun with my parents.


5.0
July 27, 2017
Anonymous - Toured community
Verified Review
Value for care

We toured this community for the care for mom. The staff was caring and able to answer the questions that we had. We did like the room and the menu of the healthy meals that are offered. We liked the list of activities that are available WE would recommend this community for the care of a loved one.


3.0
July 26, 2017
Anonymous - Toured community

This place is too expensive for my mom.


0.5
June 18, 2017
Unhappy - Loved one of resident/client
Miserable staffing

3 years ago, this was a caring, efficient facility. Since Brookdale has taken over, it is in rapid decline. Short on staffing, uneducated staff, poor personal care, and increasingly overpriced. Very unsatisfactory care for my mom, no one should be sitting in wet clothes from not being toileted. And it has become an issue we've complained about, still find her this way. Also clothes, pocketbook, any thing nice, gone missing. Do yourself a favor and stay away from this facility. It is also private pay only.


3.5
May 4, 2017
Anonymous - Toured community
Verified Review
Not my favorite...

Our tour of Brookdale Eddy Pond West was not satisfactory. The facility was nice, but they were heavy on the sales part. It was not what we were looking for.


3.0
December 30, 2016
Anonymous - Loved one of resident/client
Verified Review
Nice facility!

I will probably be moving my mother out of the Brookdale Eddy Pond West because she requires a higher level of care now. The caregivers in this community are nice and attentive, but there are not enough of them for all of the residents to receive the attention they need. When I went to visit my mother, she was in a wheel the whole time, she needs encouragement.


5.0
December 28, 2016
JHenderson - Loved one of resident/client
Verified Review
Help in a storm

I have never been through anything like this. This is the first time I have ever been directly involved with dementia. When I was told that I had 24 hours to move my mother out of our local rehab facility, all I could do is cry. I reached out to every local nursing home and didn't even get a call back. I stumbled across A Place for Mom, which lead me to BEP-West in Auburn Although my mom isn't the most accepting of help, (let's face it, she is like holding a wet cat) their staff has been so supportive of her, and might I say, of myself! This whole process has been so overwhelming. Getting feed back from the staff has validated some of my own feelings and it encourages me. The family loves the facility and the programs available. The common areas are helpful to our family because we can 'visit' and not feel like we are around her as if she was in a hospital bed. I can't say enough. [Removed], [Removed] and [Removed] (to name a few) do yeoman's work for their clients. The personal care attendants, custodial, housekeeping and kitchen staff are friendly, knowledgeable and care for the residents entrusted to their care. I know she is safe and with people that will help. THANK YOU!


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Frequently Asked Questions about Brookdale Eddy Pond West

Brookdale Eddy Pond West offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Brookdale Eddy Pond West has received an average review rating of 4 based on 43 reviews. See all reviews.


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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.