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Brookdale Eddy Pond West

669 Washington Street, Auburn, MA 01501

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Brookdale Eddy Pond West community exterior
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Brookdale Eddy Pond West in google map
Anonymous - Resident/client
4.0
Life continues

Staff and administration are wonderful and very accommodating. Love the rides to medical Monday-Tuesday. Activities have really picked up & bus driver.... Read more

Read all reviews

About the facility Brookdale Eddy Pond West

Freedom to Live Well


Get ready to exchange cooking, cleaning and laundry for a rich and full retirement experience. At our assisted living and memory care community in Auburn, Massachusetts, we handle the household chores so you can spend more time doing the things you love. With cozy private accommodations, personalized care plans and a fun-filled events calendar, you will never run out of exciting things to do.

We're set up a little differently than your average senior living community. We have two unique communities on our campus, but each one provides you with the same extraordinary quality of life. You can join your friends for book club meetings and card games in one of the many bright and cheery common rooms, spend a slow morning sipping coffee in a rocking chair on the porch, or spend a rainy afternoon reading next to the crackling fireplace.

If you have a loved one joining us in memory care, you can expect them to enjoy the same wonderful quality of life with an added layer of support from our care team. We'll provide them with gentle guidance and encouragement as they participate in various activities that stimulate the mind...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Brookdale Eddy Pond West is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Eddy Pond West

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Brookdale Eddy Pond West

Community Details at Brookdale Eddy Pond West

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas


Reviews

for Brookdale Eddy Pond West
4.1(62 reviews)
Write a Review

Cleanliness

4.2

Friendliness

4.2

Meals & Dining

3.9

Care Services

4.0

Activities

4.1

Staff

4.5

Value for Cost

4.0

Overall Experience
26
25
6
2
3
Date Submitted
18
19
28
Reviewer
16
31
14
0
Care Received
24
38
1-20 of 62 reviews
Sort by

1.0
Joseline T - Resident/client
Memory Care
October 22, 2022
Stay away from this place

My parent use do live in west building . Truthfully speaking since [name removed]took over as ED this place has gone down hill. The memory care unit is dirty. The carpet, the kitchen very filthy. They have bedbugs and they are eating the residents alive, you can visibly see them even during the day. Bedbugs have been seen in the memory care unit kitchen plates that the residents eat with. This place is TERRIBLE, I would NEVER recommend it to anyone.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

2

Value for Cost

1

Response from Brookdale Eddy Pond West

November 7, 2022

We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.


4.0
Anonymous - Toured community
Assisted Living
October 5, 2022
Verified Review

I toured this community and it was great! The place is beautiful. The staff was very friendly. It's very clean and a gorgeous atmosphere. The rooms were smaller than some of the other places, but had a great view. The tour guide was outstanding and went above and beyond. So friendly and welcoming. They even sent us a flower/fruit basket after our tour. This was my first choice for my loved one, but she chose another place.


4.0
Bill G - Resident/client
Assisted Living
August 29, 2022
8 Months Later

Feel most of my needs are taken care of. Food is good.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

3

Staff

4

Value for Cost

3


4.0
Anonymous - Resident/client
Assisted Living
August 29, 2022
Life continues

Staff and administration are wonderful and very accommodating. Love the rides to medical Monday-Tuesday. Activities have really picked up & bus driver.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

5

Staff

4

Value for Cost

4


5.0
Lune G - Loved one of resident/client
Assisted Living
August 29, 2022

[name removed] needs an assistant. The days without an activity director are long for some of the residents! Meals have improved - the coming of [name removed].

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

No data collected


5.0
Donald G - Resident/client
Assisted Living
August 29, 2022

I've lived here 2 & 1/2 years, everything seems to be working fine.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

4


4.0
Jeff R - Resident/client
Assisted Living
August 29, 2022

This is a very pleasant community to live in. The staff is friendly and pleasant. The grounds are very nice and the food is good.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

4


5.0
Judy J - Resident/client
Assisted Living
August 29, 2022

I've lived here almost five years. I feel very fortunate to live here. The staff and workers extend themselves and are personable. Each day has a variety of activities offered. The atmosphere is warm and comfortable.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4


3.0
Anonymous - Resident/client
Assisted Living
August 24, 2022

I've been a resident for a number of years and to tell you the truth, it is a God send for me. The people I share my days with are personable and quite friendly.

Cleanliness

2

Friendliness

2

Meals & Dining

4

Care Services

3

Activities

3

Staff

3

Value for Cost

3

Response from Brookdale Eddy Pond West

August 30, 2022

Thank you for choosing Brookdale and taking the time to share your feedback. We are glad to hear you are enjoying your time at the community!


2.0
Anonymous - Resident/client
Assisted Living
August 24, 2022
Verified Review
Resident for 13 months

I have been here 1 year. I have not offended anyone, but my shower schedule is always off. Some weeks I get no help with answers and frankly am at a loss for what is wrong. And I don't take one alone. Activity staff are wonderful and helpful.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

1

Activities

5

Staff

4

Value for Cost

3

Response from Brookdale Eddy Pond West

August 30, 2022

Thank you for choosing Brookdale and taking the time to share your feedback. We would welcome an opportunity to discuss any concerns you may have and encourage you to contact our management team.


4.0
Anonymous - Resident/client
Assisted Living
August 24, 2022

I am very happy here and I love my room! I have been trying to get my rug shampooed since I got here, but no results!! My aides are very nice and helpful! In the dining room I feel I am last to be served since my table is way in the corner!!

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

5

Activities

5

Staff

4

Value for Cost

No data collected


4.0
Anonymous - Resident/client
Assisted Living
August 24, 2022

Very pleasant, been here for 1 year. It's a business and I have no control over situations. Overall very comfortable place to live.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

No data collected


4.0
Anonymous - Resident/client
Assisted Living
August 24, 2022

I like it here overall. I like the activities too. I really get involved in the community. Staff is very helpful and friendly.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


5.0
Anonymous - Resident/client
Assisted Living
August 24, 2022

I agree with the list below. I am not pleased with the 10% rent raise. A little high for me. Might have to move in with my kids again.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Anonymous - Resident/client
Assisted Living
August 24, 2022

Pleasant & friendly. Meals are food. Staff is confident and willing to help in most situations, lots of activities. This goes for both the staff and the residents.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

3

Activities

5

Staff

4

Value for Cost

4


5.0
Anonymous - Resident/client
Assisted Living
August 24, 2022

Community is a nice size, I know all my neighbors. This community is like my extended family.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

5

Value for Cost

No data collected


4.0
Anonymous - Resident/client
Assisted Living
August 24, 2022

Staff is helpful and friendly. It would be delightful to have a change in the food menu, either monthly or quarterly. It is a shame the same food is served month after month, year after year.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

5

Value for Cost

3


5.0
Nancy - Loved one of resident/client
Assisted Living
August 19, 2022
Verified Review
Brookdale does a great job - both staff & management

Brookdale is a pretty good place. They seem to care, my loved one is a very hard assisted living patient, and they are going above and beyond.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

4


4.0
G H - Loved one of resident/client
Assisted Living
March 17, 2022
Verified Review
If You Are Looking for Assisted Living Brookdale Would Be a Great Option

This is a very good community. The staff have a tough job to do but still care for the residents. My loved one is happy here. It is a good alterative to a place you may want to place your loved one. They have excursions, games, and more for the residents to choose from. The dining room has been closed off and on due to the pandemic. The residents were eating in their rooms due to the dining room being closed. Things are starting to return to normal.

Cleanliness

5

Friendliness

4

Meals & Dining

3

Care Services

4

Activities

5

Staff

5

Value for Cost

4


4.0
L S - Toured community
Assisted Living
October 21, 2021
Verified Review
My Review of Brookdale Eddy Pond West

Good staff and attentive. This wasn't as good as a value as other communities in the area.


Viewing 1-20 out of 62 reviews

Neighborhood around Brookdale Eddy Pond West

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Brookdale Eddy Pond West

Brookdale Eddy Pond West offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Brookdale Eddy Pond West has received an average review rating of 4.1 based on 62 reviews. See all reviews.

Call (508) 832-2200 to reach a resident at Brookdale Eddy Pond West.

To reach a resident at Brookdale Eddy Pond West call: (508) 832-2200



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.