Benchmark Senior Living at Plymouth Crossings

I thought it was a gorgeous facility. I would have liked to live there myself! But for us, it felt like it was a little over the top for our loved one. The amenities kind of felt like they were more for the families than the residents. They had a lot to offer, but they were much more expensive. Cost aside, I loved the facility, and I thought they did a great job with tour.

They made the whole move-in process very easy for me. And it's a complicated process to move from one faciltiy to another, especially during Covid with all the checks and everything. It had thbe coordinated with hospice. Eveyrthing had 4-5 different steps to it, and they were very helopful making it go as smoothly as posisble form their end. There is one person who has been my main contact. If I don't know who to talk to, I send her a message or a text. And she'll let me know who can anser my questin. Isntead of just hunting and pecking for who to contat, I hav point perosn, andtha'ts been very helpful Very clean, limited access to the facilty There a couple of days for move in. The staff have reached out to me and made phone calls. When we were moving in, the management stoped by, offered help. really wen tout of their way. The care my loved one is getting is great. My lvoed one says the food is great, and they're assisting her with eating. SO she's getting three solid meals a day. That wasn't happening at the last place we were in. Her preferncef sometimes. The activities sound good, but my loved one is not able to participate. Nor is she a joiner bynature. For what I'm geting there for the money, it seems like a good value. They send out bills, they detail it, they provide a summary at the end of hte year for tax purposes. It was just all very nice. Everything has been a real positve experience for me.

Our experience so far has been great and the care takers have been great. They still are able to engage the residents in some activities, our loved one is doing puzzles, coloring and bingo. We have not heard much feedback about the food, but she has said over the phone that it is good. We also think the value is excellent.

We chose Benchmark Senior Living because it was recommended and they had availability quickly when we needed it. They were also able to accept him during covid which a lot of places would not. The room sizes here are just right for him. From what I can see, they have activities and residents seem to be having a good time here. Overall, I am pleased with our experience.

It looks promising. Went fir a tour today but we need ti figure out the financial implications. [name removed] was wonderful and she is working with us on the costs.

My moth had a stroke and heart attack which keft her partially paralysis and she needed a lot of help Plymouth crossing took exceptionally good care of her since she was very demanding in health and mentally she was very happy at Plymouth crossing and I’m glad that when she passed away she was in a great place that she loved so well and it made her last days happy.The staff were tremendous and my mother considered some as her family

At 97 years old, our Mom was not happy about leaving her home of 71 years, so this was not an easy process. After a couple of falls and a brief hospitalization, it was necessary to move quickly. We did a tour with only a few minutes notice and were beyond happy with how sincere all staff were, and maybe even more telling, how happy the residents were. The facility and the grounds are spotless and the interior is beautiful and bright. It’s not easy to get Mom on the phone since she’s often at some program that’s offered - quality music, movies, and current events. The meals are wonderful and there are always options. The whole staff at Plymouth Crossings is incredible, knowledgeable, and attentive. Benchmark at Plymouth Crossings has made a very difficult process so much better for all of us.

My loved one is doing well at this community. He likes the food and they keep the community clean. They offer some daily activities. The staff are wonderful and take good care of him. I have already recommended this community.

I can not say enough good things about this community, this place is a top of the line facility. The memory care unit they have there is excellent. The staff are constantly keeping the residents busy and involved in many different activities throughout the day. My mother also was very welcomed by all of the residents and had made a couple close girlfriends. The chef does an amazing job with the meals they serve and they even offered my family to come enjoy the dinning experience with my mother at no cost.

Very congenial place, the residents were happy and talkative. The staff really seemed to know each person as an individual. High staff to resident ratio.

I highly recommend it. It's very comfortable, it's clean, it doesn't smell. Everything is positive. My mom wasn't too happy with moving into a new place, and now she is very happy, and participates in the activities. I have no negatives about this community!

My mother did not participate in any activities. The CNA staff is horrendous.

Things have gone very well overall at Benchmark Senior Living! The people here are very friendly, and they do a great job looking out for the residents. The facility itself is clean and well kept, and they seem to have a lot to offer the people who live here!

My only concern is the way the prescriptions are done, the pharmacy they use isn't a preferred pharmacy (at least for our insurance) and this may cause issues. They will work with you and let you change pharmacies but families may want to look into that, or be aware of it. Other than that hiccup we are happy. The food is delicious, I don't know how they get their pork chops so tender. They are clean and friendly, and quick to respond to needs and concerns. There are plenty of activities.

We are very pleased with the help and direction we received from all associated with A Place For Mom.We were extremely fortunate to find a lovely setting at Plymouth Crossings in Plymouth that offer sunny large apartment-like rooms. Very pleased!

I have been very impressed with the staff, services, food and activities at PC. Most important though has been the care and compassion that the nusing aides have demonstrated. My Mom needs level III care which means she needs help with everything from bathing to dressing and everything in between and from what I have observed and what my Mom tells me - the nursing aides and the nurses are very patient, helpful and compassionate. I know it's not easy work at times but they always treat my Mom with respect. I also want to say that Hanna, the food services director and Jane the activites director have been terrific in reaching out and making sure my Mom and our family needs are addressed. They provide personalized service and attention. Kelly the Community Director really helped me with all the details in getting my Mom transitioned into Plymouth Crossing. from an appearance standpoint - I don't think you could ask for anything more. everything always looks and smells clean and up-to-date. They do a terrific job decorating for the holidays making it feel more like "home". I think the best wat to say it is that everyone I meet there seems to really be aapssionate about their work and the place they work for and that comes across in how they treat each resident and the family members.

Near busy road Clean no smell Friendly staff Residence sleeping a lot Some playing bingo watching tv Refer to as harbors Has a studio

This was a very nice community and really had a lot to offer. We chose a different community but it was only because I clicked more with the staff. It really is a very good community and was being considered.

I thought Plymouth Crossings was very nice. I really liked it because it is much smaller, very clean, alot of staff with the amount of patients. The location is great. And the staff knows everyone by name only 19 residents on the memory care side and total max of 50 on assisted living, 70 staff members, really cater to each residents individual likes and dislikes weather gardening, interior design for Mom or whatever. Very willing to have people help out. Met a guy that takes out the trash daily in the dining room because he likes to, another that sets the tables, another that does all the floral arrangements on the tables etc....

As a former Cleric, the manager is both compassionate and very kind; I'm sure his former flock misses his wisdom and guidance. I found him to be very concerned, helpful and resourceful.