Bedford Falls

I would not hesitate to recommend the community. My loved one and family had a great experience with Bedford Falls. The attention the staff paid to my loved one and understood my loved one's needs was great. Anytime there was a concern or question the staff would reach out to the family and share what was going on. They made accommodations during my loved one's stay in the community.

They have excellent care and this community and the staff are excellent also. They have activities like musical activities, playing games, trivia, bingo and more for the residents to do to stay active and busy in the community. All of my interactions with the staff are very good and they are very attentive, they also have a nurse on staff. The tour was great and they gave me all of the information that I needed.

Some of the staff members are amazing and go above and beyond, but others not so much. The main building is very clean but the individual house keeping could be improved. The meals are good, but the activities could be catered more towards men and offer more of a variety other than cards. The value for cost needs to be cheaper for what our loved one is receiving, it seems like everything is just nickel and dime.

The care seems to be good. They're very attentive and helpful. Somebody is always popping in to see if my loved one needs anything. The design and the style of the place is very home-like. It's not industrial at all. The common rooms are like living rooms. She was very impressed with how it feels so welcoming. She tells me the food is good. And the cost seems in line with what other places in the area are charging.

Loved it here - gave a warm welcoming feeling, saw more residents out and about socializing, enjoying the weather. The ability for them to work with us on price is a huge plus. Seriously considering this location.

The community is great and the staff is very friends and great. The food is really good and my loved one really likes it. Communication is pretty good and they reach out to keep us informed. I would like to see a quicker callback time if I have questions. I would recommend this community to others based on my experience.

We chose them because of the proximity to family members, we liked the fact that it was a smaller facility, and the staff were extremely accommodating in terms of allowing her to move in during the pandemic and allowing 2 of us to go set up her apartment. The opportunity for multiple outdoor space areas was great at Bedford Falls. We have had many questions and some concerns along the way and whenever we call, we always get a response so they have been good with communication. According to my mom the food is not very good, she said it is not very good quality. I would definitely recommend them to others who are looking.

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The care services that they provided were excellent, the staff members were friendly and always kept us well informed. I would recommend this community to others.

I would tell my friends to read the contract carefully as they are sneaky. The day my father passed away, they told me we had to give them a 30 day notice before they stop charging and there is $9000-$10000 community fee. The overall care is good. The room my loved one lived in was a two bedroom apartment and there was another resident in the apartment.

Update on an earlier review I wrote about my dad (who has been there for about 2 years) not getting the oxygen treatment he needed. The problem has not recurred to my knowledge once the instructions got through to the folks in charge. Nursing staff is always friendly and caring. Facility is clean and well kept.

They are great until you have a request that isn’t standard, e.g. my Dad needs O2 when sitting because he cuts off his own air sleeping in the chair. They would say they are doing it but I can see that it is not happening. Even after meetings with nursing staff plus management it continued. I am at a point of pulling my dad out in frustration.

Looking for an assisted living or memory care facility for your loved one(s), then look no further than Bedford Falls in Bedford, NH. My wife and I invested a significant amount of time researching and vetting facilities within 30 miles of our home for my Dad, who we needed to move from Florida to NH. We had some complexities in our situation (but then again, who doesn’t in cases like this) Of all the places we visited, Bedford Falls stood out in every category. Not only did the facility stand out in terms of cleanliness, amenities and design, but the staff really got our attention. Everyone we encountered during the three tours were welcoming and genuinely friendly. We interviewed several folks our age who had parents at Bedford Falls and all gave glowing reviews. The parent company routinely gets high marks from employees as a great place to work, and this was important to us, as the positive company experience translates directly to great resident care. The high level of care offered by Bedford Falls is what sealed the deal. They are staffed by need, not by headcount. My Dad has now been a resident at Bedford Falls for 3 months and we are extremely pleased. I am continuously blown away with the support we receive from [Name removed] and his staff. My Dad’s situation is complex and fluid, and [Name removed] has successfully adjusted on the fly to meet all our needs. Most importantly, my Dad is happy at Bedford Falls. He is a 30 year veteran of the nursing home industry who has very high standard for senior care (translated: he is VERY picky) . He loves the staff and enjoys the food (this is critical!) We are incredibly grateful to [Name removed] and the amazing staff at Bedford Falls who have helped make this difficult situation as smooth and as supportive as possible. They always go above and beyond what I would normally expect. I am very comfortable knowing that my Dad is in the best place receiving the best care possible given his circumstances. We cannot recommend Bedford Falls strongly enough!

Clean, well maintained facility with great food. But the staff is what separates Bedford Falls. Very caring and thoughtful!!!