Arbors of Bedford

I was appointed guardian of my father as he was no longer able to care for himself. My dad was diagnosed with dementia and he could not stay in his home alone anymore because he was not safe. I do not live in New Hampshire and moving my dad to my state was not an option because his life and friends are here. I couldn't be selfish and think about what would be easier for me but instead to think about what would be best for dad. I started the process of looking for a nursing home and this not an easy task. I interviewed several nursing homes looking for the right fit for dad. When I interviewed The Arbors and scheduled a tour I knew I had found the right forever home for my dad. [names removed] and the rest of the staff do an amazing job. They are all awesome. Maggie. the resident dog is the sweetest too. My dad loves dogs so she is a bonus. The Arbors treat my dad like a king and it gives me such piece of mind to know that he is well taken care of and safe.

My family and I visited The Arbors in Bedford recently for a tour and we were met with such an amazing staff and extremely clean facility! It was clear how much goes into each resident that they care for and what fun activities they offer to keep everyone engaged. Definitely a place I would feel easy about with caring for a loved one.

The Arbors is great at caring for loved ones with dementia. They can grow with residents and accommodate a lot of their needs. Programming is a big part of their community. I love that residents have so much safe space to walk and exercise. The outside courtyards are beautiful.

My mother moved to the Arbors recently. I have been very satisfied and impressed with all the staff. They are attentive, competent and FUN! They truly love their jobs and it shows. Everyone knows my mother by name and they really take good care of her. I have no comment on the food or the activities as I have not experienced either. I appreciate every staff member I have met.

It was very difficult when we found out my mother needed to be in a memory care facility. Arbors of Bedford was recommended to us. I called and received a response right away. They were very good at taking the time for us to feel comfortable about this change. They communicated every step along the way. It allowed us to be able to focus on my mother and other things we needed to do for her. I would recommend The Arbors of Bedford if your elderly parent needs a memory care facility.

I would recommend you make sure you are aware of the community fee. I wasn't aware of this until the day my loved one was moving into the community. I would also make sure you check with your insurance company to make sure you are aware of any specifics they need from you or the community. The staff communication with the family was wonderful! The community was great for my loved one because of the care they received. My loved one was happy while they were here.

Our loved ones situation is very complication - she has autism and a form of dementia which can be very difficult to handle. However the staff members we do believe have been doing their best to care for our loved one. We appreciate that given the difficulty they don't kick out loved one out, but instead they are willing to do whatever it takes.

The staff is caring and welcoming. Our community is clean and the food is yummy! This is my home. I stay busy with our programs and live entertainment.

This has been a good experience. They take great care of my loved one. The staff communication has been great with the family when we have questions. Some of the care they provide is medication management, dressing and bathing assistance.

We picked this community, because it was very convenient for my loved one. It's a very nice facility. I would recommend to other familes. Overall, the experince has been so far so good. it's a very welcoming community.

If you have a loved one who has memory care needs, I can't think of a better place for your loved one to be. The staff communication with the family was phenonmal, and they were responsive to our questions and concerns. There are three meals a day served a day to the residents. There are also choices for the residents to choose from for meals.

This is a wonderful place. I would highly recommend the community to others for their loved ones. The friendliness, attention by the staff to the residents and the spaciousness of the areas are all wonderful. There are quite a few activities for the residents to participate in. There is a small dining room for the residents to eat the three meals served daily.

They made not only my father to feel welcome but the whole family. They really where fabulous. The staff learned our names very quickly, where so pleasant every time we were there. The staff was wonderful.

Caring for our mom with dementia at home became impossible. We contacted the Arbors and spent a long time talking with the amazing Executive Director, who answered all of our questions and made us feel hopeful that our mom would thrive in a community setting. Our visit of their wonderful facility reinforced our confidence that this was the right move to make for all of us. Mom has been there for a few months now and has lots of friends and activities to fill her days. We couldn't be happier!

The staff is available for questions and they are quick to respond. The communication is very good and I feel comfortable asking questions to the staff. I would recommend this community to others

As a worker in the field of dementia care in homes, hospice, and facilities, I highly recommend the Arbors of Bedford. My friends have placed their loved ones there with great satisfaction of care. Anyone with loved ones in care facilities should always be involved in the life of those in residential care - it’s best for everyone involved. Those taking complaints to the internet cause all to wonder why did people keep themselves or their loved one there if they perceived in their minds difficult issues? The Arbors is a part of Benchmark now, where accountability, excellence, and ever seeking improvements is the standard and culture.

If you are looking for a proactive, adaptive, and collaborative partnership with a long-term care community for your loved one who has dementia, Arbors of Bedford is NOT for you.   On the other hand, if you are fond of a reactionary relationship, poor communication, mediocre care, stale enrichment and an infinite helping of glad-handing lip service, look no further, Arbors of Bedford is the community for you!   Bring your checkbook and come on down!

In one month's time, between [date removed], over 30 beloved family members perished while in the care of Arbors of Bedford. Approximately 1/2 of the vulnerable lives entrusted to their care. A year into a global pandemic. How could one community be so ill-prepared to protect those who needed them the most? "A BENCHMARK MIND & MEMORY EXPERIENCE" - I think not. Shameful.