Bay Square at Yarmouth

We chose Bay Square because it did not feel institutional, it had a more homey feel to it. They have all private rooms and it is more than adequate for what he needs. They have been so much like a family to us and treated him so well. The head of nursing is such a loving and caring person, he has gone above and beyond to help us through. He is a real gem. I would absolutely recommend to others looking, it is more expensive but you get what you pay for. They are not all about the money.

The community is a safe and caring community. I would recommend the community to others for their loved ones. The staff are great to work with. They are attentive and available for the family to speak with.

Things have been going great here it is not going to be a long term stay because she has been improving. The people are very friendly, there does seem to be a slight shortage of staff members right now. The management is very nice and trying their hardest. She has made some friends here and she has actually been asked to make wreaths around Christmas time for people who wanted them. They are also asking her to help with other activities since she is very creative. I would recommend them to others looking.

I would tell others that if you have a deep enough checkbook send your loved one here. They all care about what they do. The Director of Care will come with tea for my loved one and allow them to choose which cup. She then sits and visits with my loved one.

The activities score is based on normal, during COVID it would be a rating of a 2 stars. It is very nice it is a group that isn't too big. There are only about 45 people in assisted living, and 35 in memory care. It is a great location. I looked at a bunch of other communities and this was the best around. They are part of a larger part of a corporate office, and if the Federal Government doesn't change the rules they will kill more residents because of the unknown liability issues due to the Federal Government guidance. The Federal Government is giving guidance and the State is asking for Nursing Homes and Assisted Living residents to harbor in place due to the Federal Government guidance. The community doesn't have any COVID cases. The residents aren't able to dine in the dining room and are forced to eat in their rooms. They aren't able to socialize right now. If you make a break for it, then the community will lock you in confinement for 14 days due to quarantine rules.

We moved my father in to the memory care part of Bay Square in August. It took him a while to get adjusted but he is very much feeling comfortable and content. They have a variety of activities and they encourage participation but respect the individuality of each person. The staff is very caring and sensitive to the needs of the residents, and we feel very lucky to have found this place for my father. It also helps that the location is in a charming town and beautiful area, so getting out and exploring is always a pleasure.

My visit was very successful in that I discovered that the provider would take care of my needs only for so long as my finances held out and at an estimate of nearly $10,000 per month for both myself and my wife, that was only about 4 years. If we survived after that we would be forced to move to a facility that accepted Mainecare. He was kind enough to suggest that perhaps his facility is not what we were looking for and referred us to an alternative of pursuing something like hospice or Visiting Angles and a facility that would accept Mainecare like Avita in Brunswick Landing. I will explore these other alternatives.

Bay Square is the model of a kind, compassionate residence for seniors. To call it "Assisted Living" doesn't do it justice. They DO assist in every way but MORE -- they focus on supporting their residents to live as fully as is possible to the very end with activities and a joyful spirit. The staff, with exception, are helpful, happy, and kind. Prior to Bay Square, Mom lived at two very comfortable Senior Residences and one Rehab Center prior to Bay Square and Bay Square outshone them all in every way. We could not have been happier, and more grateful, for their care for Mom.

My mother went to BaySquare after a fall at home. It was an adjustment to transition from home to an assisted living, but she quickly became very happy there. She loved the social aspects...sitting by the fireplace talking with friends, sharing meals with others, exercise classes and Bingo. The care, meals and activities provided a balance for her happiness. Her care was exceptional. The staff were personal, caring and compassionate. They took the time and really got to know her and her likes and needs. Mom's last days of life were spent at BaySquare. It was so comforting for her to be there, at home, with people she knew and loved caring for her. BaySquare's nursing staff treated her with great dignity and supported our family in this time of need. As a family member, there is nothing I would change about my mother's experience with BaySquare.

[Name removed] passed in May. We liked the facility; however, once she passed it was a long wait getting funds returned. I received word refund/deposit would be one amount and when it was all said and done it was a couple thousand less the the original amount quoted. Disappointed

The family thought we had made the right decision in taking mom out of a skilled nursing community but we were mistaken. We had attempted to give her a little more independence that we thought she was in need of however now she has recently taken a fall and we realize skill nursing is where she belongs. The time she spent here though she really liked. She really enjoyed the staff and the residents and she enjoyed the food. It was just obvious that she just needed that extra care they couldn't prove which wasn't anyone's fault at the community

This is a good community for the care for my mom. The menu is wonderful and I like that she is happy with the meals and the variety. Mom is enjoying the activities which are very helpful for her. We would recommend this nice and clean community for the care for other families.

The community was clean and the staff I met were friendly and helpful. This community is a little more expensive than what we were looking for. They do charge a fee for each service the resident needs.

We found that though Bay Square was very nice it was just too much like the current living situation. We really need to have more focus on dealling with memory care and we did not like the Harbor area as much as at Avida. Plus the tour guide was not as informed about our situation so the experience was just OK.

For the most part the care is good. There were a few bumps in the beginning with my mom moving in but they are working with us, that is a plus for us. The environment and the physical layout is fine and clean. The community has staff that are friendly.

My brother is still adjusting to this community, but we do feel he is in a high quality community. It is a work in progress due to his condition, but they are taking good care of him, and his needs. A place for mom was great with directing us in the right direction.

My Dad has been there since late December. My Mom is not there yet, she is in a rehab facility, but she will be there in a few weeks. They are wonderful there and they take excellent care of him. It is a great facility and the food is great.

I loved this facility and think it is one of the best! I love the aging in place and how the Administration handles things.

It is very pretty and homey here. The facility is clean and well maintained. The staff is always courteous and caring. They greet you by name when you come in. They have great communication with the family.

We have had a difficult time with my mother because she really does not want to be there, but the people at Bay Square at Yarmouth have really cone out of their way to manage her and make her feel welcome. The staff is wonderful and very friendly, and the facility itself is very nice and clean, a warm welcoming environment. The activities overall are great, but I do feel they could do a little more to get the residents out into the community a bit more.