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The Highlands

30 Governors Way, Topsham, ME 04086

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The Highlands community exterior
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26 Photos available
The Highlands in google map
Cindy - Loved one of resident/client
5.0
We are very pleased

They have been more than helpful. My loved one loves the food, it's awesome. They have tons of activites, and they have a board with different activites offered. It's a well ran place. It's very expensive, but it's worth it. They are very caring and contact/communicate with us all the time. I would recommend to other familes. It's a smaller community.... Read more

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About the facility The Highlands

Located in the historic district of Topsham, Maine, tucked among magnificently landscaped grounds, stands The Highlands — an exceptional community offering estate homes, independent living, assisted living, and memory care services. The Highlands covers 75 acres of land and offers six different types of pet-friendly living options. We believe that it is our duty to cater to your unique needs and lifestyle, and with amenities like our on-site medical center, indoor heated saltwater pool, and spacious movie theatre, we’re confident we won’t only meet all your expectations but exceed them.

All our living options are specially designed to cater to different types of lifestyles. We understand that no two people need the same level of care, which is why we offer a continuum of care options. Based on your current needs and desires, you and your family members can decide which part of our community best caters to your lifestyle.

Community Amenities and Services

For those looking for more freedom and independence, we provide services designed to make life easier. Our friendly associates provide regular housekeeping and maintenance services, so residents can focus on spending more time and energy doing the things they love most, like visiting family, participating in activities, and exploring...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
The Highlands is a community within Grace Management, Inc properties. See all Grace Management, Inc communities.

Pricing for The Highlands

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at The Highlands

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Anytime Dining
Guest Meals
International Cuisine

Room Amenities

Bath Tubs
Respite or Short Term Stays Offered
Full kitchen
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Indoor Atrium
Barber Shop

Recreational areas

Swimming Pool
Arts and Crafts Center
Ballroom
Billiards Lounge

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Enclosed Courtyard
Indoor Walking Paths
Outdoor Walking Paths

Activities

Devotional Activities Offsite
Art Classes
Cooking Classes
Educational Speakers / Life Long Learning

Reviews

for The Highlands
3.9(16 reviews)
Write a Review
Cleanliness

4.3

Friendliness

4.1

Meals & Dining

3.4

Care Services

4.1

Activities

4.0

Staff

3.8

Value for Cost

3.5

Overall Experience
7
5
1
2
1
Date Submitted
1
3
7
Reviewer
1
11
4
0
Care Received
4
11
1
1-16 of 16 reviews
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5.0
Cindy - Loved one of resident/client
Assisted Living
December 2, 2022
Verified Review
We are very pleased

They have been more than helpful. My loved one loves the food, it's awesome. They have tons of activites, and they have a board with different activites offered. It's a well ran place. It's very expensive, but it's worth it. They are very caring and contact/communicate with us all the time. I would recommend to other familes. It's a smaller community.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

No data collected

Response from The Highlands

December 6, 2022

Hello Cindy! Thank you so much for sharing your thoughts and experience about The Highlands . We strive to have a vibrant, active community that includes a full calendar of life enrichment programs for our residents to choose from. We are grateful that you and your loved ones enjoy them too! We love to provide great sources of joy, excitement and relaxation—each and every day. We're always sure to make time for laughter, connection and friendship, and include those ideals in everything we do. Sincerely, The Highlands Team


2.0
Anonymous - Loved one of resident/client
Assisted Living
June 15, 2022
Verified Review
Caution: Beware

I would strongly recommend to not place your loved one here for respite care. My experience consisted of my mom being scared, not receiving the services I was told, and she came home very dirty because she wasn't being cleaned properly. Communication between The Highlands and myself was very poor during that time; that was the worst out of everything. I was away on a trip and got very little direct communication, even though I had urgent emails from my mom. In the emails my mom was asking for help, she was very disoriented and afraid. I couldn't reach them to get the situation mitigated. I was also very confused about who was in charge and on what day. I know that Covid was going around and my mom was isolated in her room. I was introduced to a group of staff initially, but different names were being tossed around in different emails. There seemed to be a lot of turnover, and eventually I didn't know who was who or what they were in charge of. I didn't have a direct point of contact for who was in charge or what was going on. The weekdays were vastly different than the weekends. The weekend staff were substantially worse and added to the overall confusion.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

2

Activities

1

Staff

2

Value for Cost

1

Response from The Highlands

June 20, 2022

Hello - Thank you so much for sharing your thoughts and experience about The Highlands. The Highlands is owned and operated by Grace Management, Inc., a senior housing management company. Our services and associates have been widely recognized and received numerous praise and recognition from review forums in our industry. We take all reviews of our company and communities very seriously. We are sorry to hear about your recent experience. We apologize that this experience did not meet or exceed expectations. We are already taking steps to address this issue and would like to follow up with you further regarding this matter. You may contact us directly at info@highlandsrc.com. By contacting us directly we can best discuss the most accurate information. Thank you! Sincerely, The Highlands Team


4.0
anonymous - Loved one of resident/client
Independent Living
March 18, 2022
Verified Review
a nice community and we would recommend it

The Highlands is not a brand new facility, they could use some updated in a few spots which they are working on. Currently they have started updating the fitness area and pool area. The facilities are very nice and as to be expected. It seems like they are doing everything and have the tools to get things done. Our loved one does say something the meals are a hit or miss.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

3

Response from The Highlands

March 31, 2022

Hello! Thank you so much for sharing your thoughts and experience about The Highlands. We are so happy when residents and families find comfort and kindness in our community. The support and recognition of our associates are truly appreciated. We strive to provide an exceptional senior living experience and continually work to ensure that residents and their families truly feel at home with us. Sincerely, The Highlands Team


5.0
Jill - Loved one of resident/client
Memory Care
July 22, 2021
Verified Review
my review of The Highlands

The staff is very friendly and helpful. They go above and beyond for the residents and they have lots of activities available for the residents. They gear the activities towards each resident and they even have field trips. I would recommend this community to others based on my experience.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Highlands

August 26, 2021

Hello Jill! Thank you so much for sharing your thoughts and experience about The Highlands . We strive to have a vibrant, active community that includes a full calendar of life enrichment programs for our residents to choose from. We are grateful that you and your loved ones enjoy them too! We love to provide great sources of joy, excitement and relaxation—each and every day. We're always sure to make time for laughter, connection and friendship, and include those ideals in everything we do. Sincerely, The Highlands Team


4.0
Linda - Loved one of resident/client
Memory Care
June 7, 2021
Verified Review
My review of The Highlands

The Highlands has been wonderful. They helped with the move and are working very hard to get our loved one settled and comfortable. They are doing a great job keeping us informed even with the Covid restrictions.

Response from The Highlands

August 26, 2021

Hello Linda! Thank you so much for sharing your thoughts and experience about The Highlands. We appreciate hearing when our associates have truly made a meaningful connection and impact with others at our community. Our compassionate care and our passion for elevating senior living are proof of our commitment to each individual we serve. We honor each person's unique journey and cherish the time we get to spend together Sincerely, The Highlands Team


4.0
anonymous - Toured community
Memory Care
May 30, 2021

I spoke to [name removed] at the Highlands and she was beyond sweet! We were going to do a virtual tour and go from there.They called me the next day and said they feel they don't have the level of care needed for my Mom and apologized over and over. I wish we could of met them before this decision was made.I think maybe I represented Mom to be worse than she is. They had told me in a previous conversation that they had 6 levels of care, I believe. I thought this was going to be a good fit. >> My Feedback: I think anyone looking to place a loved one,this would be a great place for them to go. I just think maybe it may be more of an assisted living facility or just above that level. I'm not sure because we never got to zoom so I could see exactly the kind of care they offer.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from The Highlands

August 26, 2021

Hello! Thank you so much for sharing your thoughts and experience about The Highlands. We appreciate hearing when our associates have truly made a meaningful connection and impact with others at our community. Our compassionate care and our passion for elevating senior living are proof of our commitment to each individual we serve. We honor each person's unique journey and cherish the time we get to spend together Sincerely, The Highlands Team


5.0
Charlie Jenkins - Loved one of resident/client
Assisted Living
February 16, 2021
Verified Review
Generally happy

The Highlands has been really great and very accommodating. They have also been great with communication with the families. We have been satisfied with the facility and the care that she is receiving.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

No data collected

Value for Cost

No data collected


1.0
Micky - Loved one of resident/client
Assisted Living
January 13, 2021
Poor management

My grandmother had lived here in a condo then assisted living for over 15 years when my dad became sick and needed memory care. They became cold when they found out his needs and then just never got back to us, even though we called and left messages three times.

Cleanliness

5

Friendliness

1

Meals & Dining

2

Care Services

2

Activities

2

Staff

2

Value for Cost

1


5.0
anonymous - Resident/client
Memory Care
December 4, 2020
Verified Review
Would definitely recommend this community to loved ones!

The activities at this community are good here even with COVID, they have a nice big tent outside where everyone is separated. They have bingo, and live entertainment. I have my own apartment which has a large master bedroom, a nice living room, a den and a kitchen. They make food for you and deliver for you. The staff is very respectful, caring and very helpful.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Toured community
Memory Care
December 29, 2019

A very welcoming community with a variety of home options and abilities to adapt with phases of change if necessary. [Name removed] gave a tour with high knowledge of senior living and an immediate sense of family community.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


1.5
anonymous - Loved one of resident/client
Memory Care
June 6, 2019
Another Victim of Corporate Takeover - Avoid!

The Highlands facility is deceptively gracious, but unfortunately the clinical oversight and corporate direction do not live up to the surroundings. We had our mother there for six months and moved her because of the lack of seasoned gerontological providers on board, poor nursing/medical supervision, terrible food, mice in her unit, and skyrocketing cost with no methodology behind them. The facility is now under the management of Grace Management and has gone rapidly downhill. They cut corners on food so badly that we ended up cooking meals for our mother because it was so unhealthy -- even though we had to pay for it. Greasy fried foods, terribly salty preparations, tough meats, soggy canned vegetables. Really bad institutional stuff. Also, the entire clinical staff was fired overnight with no explanation, leaving residents wondering what was going on. We were part of an exodus of people, fed up with the corporate-profit driven environment and lack of personal attention. One exception was a couple of very sweet personal caregivers, who, unfortunately also did not stay over the long run. We found a marvelous new place for my mother with twice the space at a savings of $300 per month. The meals are restaurant quality, cooked by a wonderful chef, and there are 3 RNS on rotation at all times. We couldn't be happier we left Highlands.

Cleanliness

1.5

Friendliness

1.5

Care Services

3

Activities

4

Value for Cost

1.5


4.0
anonymous - Loved one of resident/client
Memory Care
November 16, 2018
Dedicated staff

Outstanding staff, very kind, thoughtful, well qualified. The facility is lovely, however the apartment was rather dark, little sunlight. Also, became too expensive, medications must be purchased through their designated pharmacy - very costly.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4

Value for Cost

3.5


5.0
Leslie L. - Loved one of resident/client
Memory Care
October 17, 2017
Mom loved the highlands for 12 1/2 years!

My mom lived in the Maine Lodge for ten years and then Cadigan Assisted Living for 2 1/2 years. She loved it! It was an active, interesting place with terrific caregivers who loved her and her family! I couldn't have felt better about her years there and when she passed... she was in her apt. at Cadigan not in a nursing home! Highly recommend this facility!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Memory Care
July 20, 2017
Verified Review
Tour for care for mom

We toured this community for the care for my mom. The staff was nice and able to see a lot of the community. We did like that idea of them having a swimming pool indoors. The community was clean and seemed to have a nice environment. We would recommend this community for the care of a loved one. for the care and value.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.0
anonymous - Toured community
Memory Care
January 20, 2016
Verified Review

The highlands was okay. However what I did not like about it is that 2 of the 3 CNA or careworkers were on dinner break at the same time. The third careworker was working with other patients and there was a patient in distress with no one to help them. This turned me off completely. This will not be a place for my Dad and I can not trust someone to be around if he is in crisis.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


4.5
anonymous - Loved one of resident/client
Memory Care
July 15, 2015
Verified Review
Nice place, overall

The Highlands is a very nice place, overall! They are quite expensive, but I feel that my loved one is safe and well looked after here. The staff is very friendly and professional, and I like that the head of their memory care unit is open to suggestions regarding the care they offer. They're just very responsive and accommodating in general. The facility is going through some administrative changes, however, and I think that some of their processes are suffering. I'd like to see them have a more reliable and detailed system for documenting problems that occur, and their inter-staff communication could use some improvement, instructions don't seem to get passed between shifts reliably. But overall it is a nice place, and they are taking good care of my loved one!

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


Neighborhood around The Highlands

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Frequently Asked Questions about The Highlands

The Highlands offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

The Highlands has received an average review rating of 3.9 based on 16 reviews. See all reviews.

Call (207) 725-2650 to reach a resident at The Highlands.

To reach a resident at The Highlands call: (207) 725-2650


The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.