Atria Daly City

My mother was looking for a new place because the place she was living was raising the rent significantly. We visited the home and fell in love with the place and the price which was significantly cheaper than the place she was currently in. Before she could move in, Atria required that she have a TB blood work done that cost almost $300 and she passed. Right before we were about to move, in, we were told that the price they provided us was incorrect and it was going to be a lot more than the place she was staying at. So we had to pull out of the agreement. I called and emailed Atria multiple times to request for a reimbursement of the blood work since it was Atria's requirement and not my mother's doctor and never go a call back and was always told that [name removed] the director was not in the office every time I called. They finally transferred me to someone else but was told no, they won't reimburse that. While they may seem great, I found the experience at Atria really poor and would never recommend it. The bait and switch, lack of response if you are not a potential client at this time and extra cost is why I would never consider this place for anyone I care about.

clean expensive good people raised rate after only 6 months

We enjoyed the tour very much. [name removed] was very informative about the community. The facility was nothing like what my mother had imagined. Thank you for helping us learn about our options.