Anthology of Novi

While I would definitely recommend Anthology of Novi to others, they are struggling with staffing like the rest of the world. As a result, my parents don't always get their apartment thoroughly cleaned. Also, the menu is sometimes limited because they are short staffed. The communication with the family is great. Their Activities Director is new, so I can't comment on that yet.

My family loves Anthology of Novi! You deserve a 5! I like that everyone seems to care about my mom, and I see my mom and other residents having a good time, and being taken care of. I also enjoy how clean and beautiful the place is, and the fun activities and wonderful performances they have to entertain everyone

I think Anthology of Novi is a wonderful community, and we've had a great experience there. It's just a very caring place with happy residents.

Anthology of Novi is a beautiful environment. Not enough truly trained and capable staff to keep all safe. My mom was there 4 months. We had a family member visit Every day she was there. Still she fell while alone at night and bumped her head. Staff found her and just placed her back in bed. I found her in the morning. She never regained full consciousness and passed at day 5 after the fall.

The staff and care providers are always friendly. Often there is confusion and disorganization with any changes in routines or activities. Communication and procedures are lacking and often require follow up from family or residents. Consistency with staffing has been difficult as with many facilities. Management does there best to cover when they are short staffed, but staffing has turn over and employees not showing up for shifts which can cause disruptions. The activities staff has been in flux and sometimes activities are geared more towards independent residents. They have open dinning with a special entrée for lunch and dinner. Then they have a basic set menu (burgers, sandwiches, salads) that they always have for alternative options. I have enjoyed how all the food has tasted when I have eaten there with the residents.

Anthology of Novi is a very nice facility - now like all facility they are understaffed in the dining room and maintenance Like all facilities, understaffed in the dining room & maintenance. It would have been nice to have either a staff member or resident council member show my Dad around after he moved in. The housekeeping is very good, they come in once a week and are very experienced with older people (patient and not not react when older person is upset). The staff members are very friendly. My dad has a very short fuse and tends to get upset very easily. He is good at yelling and not good at apologizing. Anthology of Novi handled it very well when some residents raised concerns. Both the Executive Director and Front Desk spoke to me privately. My siblings and I are working with my Dad on that aspect. High praises for Anthology of Novi in this area. My Dad resides in a Independent Living Apartment so he does not get any care. Anthology of Novi is set up as a Tenant/Landlord Relationship for it's Independent Living Community. The value is absolutely the best value. Anthology of Novi is similarly priced to other Senior Communities but offers much, much more. Anthology of Novi was "Heads & Shoulders" above the other 7 Senior Communities I toured. Highly, Highly Recommend. Lots of activities including weekly ice cream socials, entertainment, games, crafts and the ever popular "Wine Wednesday's" and "Friday Happy Hour". Those are great. Food is outstanding. Wide variety of food served. All day menu available with items that can be ordered anytime. One Big, Big Plus is that meals are served 7am-7pm. Residents can eat at anytime. This is the only Senior Community I researched that offered this option. Plus each unit has a full kitchen The meals/dining is very impressive. Easy for visitors to also have a meal with the resident. Just charged to the resident. One last big plus was when my Dad kept asking for "seconds". I spoke with the Executive Director and now my Dad gets double portions, for a small upcharge, which is great.

Our family had an in person tour and we thought it was a very nice community and the staff were very friendly, but due to our loved ones care it was just not going to be the place for us .

Negatives : The housekeeping service provided has been inconsistent at best due to the staffing issues that they are having. Maintenance response time has been mediocre as well. Positives: the culture is great, the people are nice, lots of activities provided, and the food is good. She is very happy here.

Anthology of Novi is a beautiful beautiful place, it really is lovely and the grounds are incredibly nice. However they could work to improve on their follow through - they are very good at selling you the community and their presentation. They also could bring on a contact person or have an onboarding process to help things go smoothly with the move in, help make the residents comfortable and answer any questions they may have and just to show them around

The one thing I would recommend to others is that you follow up with staff to make sure that the care is being provided in the way that you requested. I would recommend Anthology of Novi to other families.

Good community, the community felt cold and intuitional.

Anthology go Novi has been great so far, it is a really nice facility. The activities are full on now and there are a lot of things the residents can participate in. We would recommend this community to others.