Aldea Green

Aldea Green smelled like pee. All the residents gathered in the center atrium by the entrance, they looked bored & uninspired. It made me sad though, I liked that room the best & I liked that it was a smaller community.

[name removed] in sales did a great job. She was very pleasant and helped us get my mom in quickly. Now that she's all moved in, my mom seems very happy - and that makes me happy. They're a little short-staffed, but the staff who are there are good. She tells me the food is very good. She 's happy with the activities - things like crafts, bingo, dominos, and events they hold for the residents. Our only comment would be it smells like urine sometimes, but that could just be a challenge that comes along with senior living. Overall she's very happy happy there.

They did well with the family. They need to improve on communicaton. We picked this community because, it was close to family.

This has been a great experience with the community for the family and our loved one., The staff seem nice and competent. The communication with the staff has been good overall. There are three meals a day served to the residents, and the residents have choices to choose from. Some of the activities available include: garden walks, field trips, and more for the residents to participate in if they choose to. The activities are included in the monthly rate. Some of the care types include, bathing, housekeeping, medication management, and more for our loved one.

Our family visited Aldea Green on one of many scheduled tour stops. The facility was nice, could use some more modern updates in our opinion but everyone was welcoming and very friendly.

We are very pleased our loved one's care at Aldea Green.

You always here a lot of bad things with assisted living. I was very impressed with the staff and taking care of each individual resident. You could tell they really care at Aldea Green for each and every person there. Very nice place!

I toured Aldea Green and I found it to be average, it was okay. I had seen this place before because it's close to where I lived. The preschool I worked with would come by and do Christmas caroling for their residents. The rooms were smaller and the cost was more expensive because you can't be independent. The cook came out and expressed that they are very concerned about how you eat. They kept going on about food, food, food. They made us a little cake, which was nice. My sister said it was delicious, I couldn't eat it as I was on a liquid diet during that time. They had a group thing with a bunch of women having a wine social. I can't drink wine, but I thought that was great. The lady giving the tour had to excuse herself for a minute, and at that moment my sister went out to bring the car around. While they were gone I asked one of the residents how she liked the place. She replied, "I hate it here, what do you think?" Another one said, "My family put me here." I don't really know about this place, it was just kind of average. It was okay, just not my cup of tea. When I went on my tours, I asked questions about their evacuation plan in the event of a hurricane or bad weather. The lady replied that they've never had a flood - which was a lie. I know that that street floods very bad. They may not have had to evacuate, but it does flood. I'm very familiar with and have lived in that area, so I'm aware of how it can get. The community was clean, but not super clean. There was a resident who said she was hungry during our tour and the lady said, "Ok we will get you something to eat after this tour". In my personal opinion, I would have rather waited while they got her something. They did assure her, but my preference would have been to get her a snack first before showing me around. But, maybe there are reasons I don't understand like dietary restrictions

The staff members at Aldea Green have been super friendly and based on the overall experience we have had so far we would recommend this community to other families. We have not eaten a meal there ourselves but from what our loved one says they seem to be good. Our loved one does not participate in the activities, but from what we can tell the actvities seem great.

Make sure (up front) that you set and know the expectations & know the basic costs. There are different levels of care; what does each level of car entail and is the individual actually receiving that level of care? For example: level 2 or B - are you really getting that service for the additional cost per month? When inquired, we found out the answer was "no" - so I had to have my loved one reassessed and now we are just getting the basic level of care. I like the location, it's convenient for me. As far as improvements, they should check in on the residents on some kind of a regular basis. My loved one has made a lot of improvements since they've been there with their physical therapy. I did think that there would be a doctor on duty or accessible. There was a time where my loved one thought they had an infection and we had to go outside of the community to receive treatment & tests. I thought that service would be available - whether for a fee or not. I figured there would be an on-site doctor, RN, or consult. If that is available, my loved one did inquire and it seemed like there was no help, so we had to go a different route. Overall I would recommend Aldea Green to other people and I actually already have.

Do not waste you time and monies with this place its awful, dangerous/unsafe with no staffing around and they keep everyone dirty/wet with their own urine. The staff are horrible, they don't care and are only there for a paycheck. They seem cheaper but you get what you pay for, stay away!!!!!

I am very pleased with the experience of Aldea Green. The friendliness, cleanliness, and the responsiveness all stand out to me. The staff are quick to get back to me with answers to any of my questions I may have and I have no complaints about the community.

We've been happy with Aldea Green. I think of late they may have had some staffing issues though, which is evident in the services that are provided. We didn't notice any issues when we first went there. But they're still a very pleasant, friendly community.

What our family really likes about the Aldea Green community is that it is centrally location, easy to get to and good quality staff members who do a decent job at looking after the residents in the community.

It is a great place and we are very happy with our experience.

Our loved one there is very satisfied with the community. The feedback we have heard about the food is that he loves it and the meals are delicious. Since everyone has been vaccinated they are able to have a lot of activities which he is satisfied with. He is also satisfied with the value.

The only thing consistent about this facility is taking your money. There is no daily well check for residents. Our loved one was sick in their room and didn't go to the dining room for two days and no one noticed. The hot water is consistently out, the facility is dirty and we had to purchase a vacuum for our resident because she was told their vacuums were all broken. She puts her trash outside her room and it's not picked up for days. They expect her to get down on her hands and knees to defrost/clean her refrigerator. They leave residents with dementia screaming for hours, upsetting other residents. The director is lazy and inept.

Old derelict building. Loud annoying music through hallways, either rap or Elvis all day over and over. Half time food has to be thrown in garbage. Change your own bed. No regular cleanings of restroom. No activities. Clients wait around for hours for scheduled activities. Carpeting is black and filthy. On holidays staff has own parties and closes windows off so residents don’t see. Terrible inappropriate holiday decorations, sculls and spiders for Halloween, grinches for Christmas. Personal items disappear from rooms. Currently one resident has barking dog across from dining room barking at everyone non stop. Pay lots extra for bathing help, med distribution etc. no transportation. Verbal abuse to residents. Loud Spanish speaking workers in cafeteria, not peaceful or enjoyable. Inappropriate touching by cafeteria workers with residents during Covid and serving food. Don’t send a loved one here.

We chose Aldea Green because of the affordability and the facility itself was very nice, it did not seem cold it felt more warm and friendly and everyone embraced us when we walked in. The room sizes here are adequate compared to some others that we looked into. I ate here for holidays and the food was very good, they are chef prepared meals. The chef will even come out to a new resident and ask if they have any dietary restrictions or needs. Our loved one has been very happy here and we would recommend it.

They make a lot of promises to take care of your family. It was less than 30 days after moving my father into the facility, when we realized that he needed to be moved elsewhere. They don't care about their residents in the least bit. It seems like every employee there hates their job and the residents are nothing but a bother to them. I was scared this is what all assisted living facilities where going to be like, but as soon as I moved him I realized how horrible the staff at Aldea Green were. I've spoken to two other families that have had horrible experiences with them and my father has met at least three other residents where he lives now that had a bad taste in their mouth from Aldea Green and that was their main reason for living in the new facility where my father now resides. If your family member is capable of fighting back and protecting themselves and basically being able to live independently, then it may be worth the value. But what I saw of the residents at Aldea, they don't seem very happy to be there and it has the appearance of a place you go to die. No quality of life whatsoever. I would never recommend this place, not even if it was free.