Abode Care of Monroeville

The community is wonderful. There are times my loved one's room has had a smell to it and it was very strong. The director is quick to respond to requests and questions from family. I would recommend the community to others for their loved ones. Some of the care can include medication management, bathing and dressing assistance, and hygiene care. The community works well with hospice.

The residents that are there tend not to be self motivated - they do have activities going on but it seems like the staff members could be a little more encouraging. However we do think it is a great value for the money and this community is just one floor so its very accessible and convenient for the residents when getting around.

The executive director was never there any time we came in to see our loved ones, we could NEVER find any staff to help us with what we needed, the only person who helped us multiple times was a young cook there who seemed to be doing everything he could. We never got answers until days later about our parents situation we weren't aware of..along with co-vid being a huge threat to the elderly. No one were wearing masks. I would not recommend this horrendous place unless you want minimal updates about your loved ones,And it seems you can never find the actual owners numbers anywhere so we could call and complain about the lack of compassion the aides there showed seemed like they were just there for a check.

It was very hard to find people to talk to but again it was during COVID. There was lack of staff, and never anyone around to talk to. They did not have very good contact with people. We could literally walk in and go to dads room, and staff was not there. Overall, it was very nice. Don't be put off by the exterior, take a tour. It's newly remodeled.

So happy that mom has settled in to Abode Care. She smiles alot and has made some friends. This has made my brother and I so happy. It was sad when the was at home, and cried alot. Must say- I like the meal plan. The food is darn good! Just wanted to share, because we were nervous to make this big decision. And now really happy we did.

I would say to steer clear of this community for your loved one.

The staff here are all friendly, and they are doing a good job with the care services our loved one is well taken care of. Our loved one is not the biggest fan of the food, but to us it looks really good. They do have a room for activities like an art room and board games. We also think the value is very good.

At one time, I would have had only the highest praise for this assisted living home. I would have recommended it without reservation. Now, if you care about the peace of mind that comes with knowing your loved one is well provided for, find a different place! My loved one had lived at the same location for 5 1/2 years and for most of that time, she was in a warm welcoming environment not only for her, but for her family who visited multiple time per week during all those years. But since the change in ownership (and name change), the new staff as a whole plead "that's not my job" or "I don't know" or "I can leave a message", that is IF they actually answer the phone! My mother died from Covid , which she caught at Abode Care. If that was not painful enough, our struggle trying to retrieve her belongings was a nightmare, tooks weeks and still they did not return all of her things. To further add insult to injury, for every day THEY delayed returning her belonging, we were charged rent