Allegheny Place

There's different levels of care. Make sure that your family member's level of care doesn't exceed their ability to provide it, that the needs fit their service level. They did have some staffing issues, but the staff were all very nice and competent. The food I tried was good quality and presented well. It didn't seem thrown together quickly - it looked like it took an appropriate level of skill from the people who prepared it. They also had a big calendar of activities. I would recommend the community to other families.

The first year, 2019, that my mother was at Allegheny Place I was very pleased. Now, 2 1/2 years later I am very unhappy and frustrated. During this time there have been 5 executive directors. No one stays long enough to make improvements. More caring and competent workers are needed. I am fortunate that I am able to visit my mother each day. It’s when I’m not there that I worry about her care, her need for oxygen and leg wraps for circulatory issues. For the past month or longer, there has not been a housekeeper. I clean my mother’s room. The care is lacking but the cost continues to increase. Because of my mother’s dementia, I hesitate to move her to another facility which may cause her to be more confused. At this time I would not recommend Allegheny Place.

I was very impressed with the tour. everything looked very clean, the apartment looked very roomy. It is a smaller facility , which I liked, and seemed very well staffed. It was a little more expensive than some of the other facilities.

They sold me on it being a sliding scale of care, and that no matter what, they'd be able to take care of our loved one for a while. I was upfront about a history of dementia, with no history of wandering. Our loved one did somehow manage to wander out of the building, and they told me they had to transfer them to a locked facility. So we lost most of our non-refundable deposit upon move-in. They only transferred some of our loved one's belongings, and have not been available to talk to me about it since then, to the point that I've given up. I'm very upset with them. They were not upfront about the care they could provide , and did the opposite of what they sold to me. They failed miserably and kicked my loved one out.

They give personal care to this community. The staff was extremely kind and they made me feel comfortable with leaving my loved one here. I would recommend this community to others

This facility is very pleasant and clean with cheerful surroundings. [name removed] was very informative and helpful in explaining the services available and how Personal Care works.

There always seems to be something going on at this community. They keep the community well taken care of. The staff are attentive, personable and responsive. They greeted mom with open arms and made the transition into the community a good experience. The food is ok. When we first visited they made us feel they wanted mom there. They followed up with us and I would recommend this community.

This is a clean, well-maintained facility. The staff are courteous and caring. The rooms are nice and the facility is adequately equipped. However, beware of the prices that are initially quoted. There are two costs involved: the first is for basic occupancy and the second is a personal care cost. They have a sliding level of care scale for their personal care costs. It goes from 0 to 60 in increments of 10 (0, 10, 20 ...). This implied that the highest personal care costs were at a level which would not exceed the level of 60. Based on the highest level of personal care cost that were disclosed to us, we believed that Allegheny Place would fit into our budget. An evaluation of the resident is performed to determine the actual level of care required. You can imagine our surprise and disappointment when our personal care costs EXCEEDED the highest level of 60. They were going to charge us a total cost comparable to a Skilled Nursing Facility which is much more expensive than an assisted living facility. Needless to say, we did not choose Allegheny Place because of this.

We do like the care that is given to this community. the staff is very caring and nice. We have not had a meal and she is pleased with the variety. The is involved with the activities that are given to the residents here. The community. is always clean and taken care of. We highly recommend the care and value of this to other families.

We had an awful experience here at this community. I removed my mother after two weeks of living here. They were not honest with me about being able to provide the level of care she needed. Her health went downhill very quick, and it was due to lack of care. When I brought up my concerns with the administration, they were not concerned at all. They were just looking to fill a room, not the well being of my mother.

July 19, 2016 just completed my tour with Allegheny Place 16:30pm. Was amaze of the space inside, from the street different aspect. Met with Ms. Karen [Removed] , Community Relations Manager for Tour of this facility. Was empress only 39 residence. That's good the rooms were very clean , along with Square Feet spaces even Studio. Safety Features on all doors & wanders . I was very happy to see rentavations be updated carpet furniture ect. Actually seen workers there, being gainfully employed . I really appreciate staff very hospitality . So I only have to travel short distance to this area. So anyone in local area whom don't wish to trace far book a visit close to home. Payment are close to same, let's keep this Allegheny Place here in our community one day we might need it.

July 19, 2016 just completed my tour with Allegheny Place 16:30pm. Was amaze of the space inside, from the street different aspect. Met with Ms. Karen [Removed] , Community Relations Manager for Tour of this facility. Was empress only 39 residence. That's good the rooms were very clean , along with Square Feet spaces even Studio. Safety Features on all doors & wanders . I was very happy to see rentavations be updated carpet furniture ect. Actually seen workers there, being gainfully employed . I really appreciate staff very hospitality . So I only have to travel short distance to this area. So anyone in local area whom don't wish to trace far book a visit close to home. Payment are close to same, let's keep this Allegheny Place here in our community one day we might need it.

Newer building large rooms Staff highly variable in quality some great some useless Had cash stolen from patients room Smells of human wastes frequently

My husband needs help getting dressed, bathing, getting into and out of bed, and often in the bathroom. Has been a resident for almost a year and the quality of care has gone from tolerable to terrible. He is treated roughly by the aides who are working at night, probably because he interferes with their time on their cell phones or watching TV. I see the aides sitting in the lounge area on their phones every time I am there, as well as walking the hallways with phones in hand. They are in no hurry to help and are not interested in doing a good job. The night shift takes care of laundry and does not care to wash towels and sheets separately in hot water, but stuffs the machines with clothes and towels of all colors so that nothing is really clean. Housekeeping is poor, and the hallways have smelled of urine for the past 2 months. The kitchen serves food they themselves would not eat and mostly cold. Thanksgiving was the only good meal. Moving out asap.

Small facility that is very well run and clean. Residents were happy and well cared for. Brandi was great. She is caring and provides plenty of good information.

It can be a very daunting, stressful time trying to find a living facility for an aging parent. Allegheny Place has made the journey a very smooth one. From my very first interview a month ago until today my experience has been beyond amazing. From the staff to the aides to the dining help. EVERYONE IS INCREDIBLE!

It can be a very daunting, stressful time trying to find a living facility for an aging parent. Allegheny Place has made the journey a very smooth one. From my very first interview a month ago until today my experience has been beyond amazing. From the staff to the aides to the dining help EVERYONE IS INCREDIBLE!

I can't think of a single thing that they can improve on. Everything they do is just so professional and they have the residents best interest at heart. They take time to know the residents and to take care of their needs and to figure out their likes and dislikes. The place is so nice and clean and the activities are engaging and my mother loves it there. She says she is happy there and I wish we would have done it long before we did.

Everyone was nice and friendly. I made my judgement to move my parents in too fast. They're not happy there. I was hoping this facility would make them happy. They don't like the food. It's just hard to please them. That's my biggest thing. The facility itself is very clean. It's not bad. I just don't like how expensive it is. I didn't think my mother would need that high of level of care. They charge depending on care level.

I haven't had any problems. Everything has been going very smoothly. My dad is happy with it. I would recommend the Allegheny Place. So for it has been a very good experience. My dad is happy at this place.