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Independence Court of Monroeville

279 Center Road, Monroeville, PA 15146
8.3
Review Score
42 reviews

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Anonymous - Family/friend
5.0
Definitely recommended

My loved one was previously a resident at Independence Court of Monroeville. Overall, her experience at this facility was great! All of the staff was extremely friendly and helpful at all times. The cleanliness and quality of care were great. My loved one loved it there! I would definitely recommend Independence Court of Monroeville to family and friends.... Read more

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About the facility Independence Court of Monroeville

Independence Court of Monroeville is a senior living community located in Monroeville, PA. Monroeville is home to just over 28,000 people and is a quiet borough in Allegheny County about 15 miles east of Pittsburgh. Residents will find a lot of great shops, stores, restaurants, and areas where they can go and catch a show, see a game, or see a play or movie with friends.

Independence Court of Monroeville offers the highest level of care to seniors in a comfortable, home-like environment. At Independence Court of Monroeville, the reliable team of trained professionals tends to every aspect of resident care, including activities, transportation, all meals, housekeeping, appointments, rehabilitation, laundry, and medications. Seniors receive support from care providers who are there to assist them with any needs they may have.

This community has an active and social environment that encourages fun and relaxing activities where all residents are invited to join in for social gatherings, share in group activities, and interact with other residents.

Community Amenities and Services

The staff at Independence Court of Monroeville provides a variety of personalized care services including diabetic care, memory care, incontinence care, ambulatory care, and medication management. Staff receive specialized memory care training, so they can care...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independence Court of Monroeville is a community within Priority Life Care properties. See all Priority Life Care communities.

Pricing for Independence Court of Monroeville

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Independence Court of Monroeville

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Compare

Independence Court of Monroeville279 Center Road, Monroeville, PA 15146
Juniper Village at Forest Hills107 Fall Run Road, Pittsburgh, PA 15221
Locust Grove4043 Irene St, West Mifflin, PA 15122
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8.3
Review Score
42 reviews
9.7
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9.1
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8.9
Review Score
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care

Amenities at Independence Court of Monroeville

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Low / No Sodium
No Sugar
Vegetarian

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Ground Floor Units
Handicap Accessible
Air Conditioned

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Memory Care Only Community
Enclosed Courtyard

Languages spoken

English

Activities

Devotional Activities On-Site
Visiting Chaplain or Priest
Visiting Rabbi
Protestant Services

Reviews
for Independence Court of Monroeville

Write a Review
8.3
Review Score
42 reviews

Review Score

42 reviews
8.3

Out of 10


5 star

39%

4 star

24%

3 star

20%

2 star

12%

1 star

8%

A Place for Mom has scored Independence Court of Monroeville with 8.3 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Independence Court of Monroeville has 42 reviews with an average "overall experience" of 3.6 out of 5.

How we score communities
Cleanliness

3.8

Friendliness

3.9

Meals & Dining

4.0

Care Services

3.5

Activities

3.9

Staff

3.6

Value for Cost

3.4

Overall Experience
16
10
8
5
3
Date Submitted
3
9
11
Reviewer
0
35
6
0
Care Received
9
33
1-20 of 42 reviews
Sort by

5.0
Anonymous - Family/Friend
Memory Care
August 9, 2023
Verified Review
Definitely recommended

My loved one was previously a resident at Independence Court of Monroeville. Overall, her experience at this facility was great! All of the staff was extremely friendly and helpful at all times. The cleanliness and quality of care were great. My loved one loved it there! I would definitely recommend Independence Court of Monroeville to family and friends.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Independence Court of Monroeville

October 9, 2023

Thank you for sharing your loved one's experience at Independence Court of Monroeville. We're thrilled to hear that her time there was great. Friendly and helpful staff are essential in ensuring a positive living experience, and we're pleased to know that all the staff members were both of these things. Maintaining a high standard of cleanliness and quality care is a top priority, and it's wonderful that you found these aspects to be great as well. The fact that your loved one loved her time there is truly heartwarming, and your recommendation to family and friends is greatly appreciated. If you ever have more insights or feedback in the future, please don't hesitate to share them with us. We're here to ensure the best possible care and support for our residents and their families. Thank you for being a part of our community.


5.0
Cathy - Family/Friend
Memory Care
June 28, 2023
Verified Review
Would Recommend

I really liked having my mother-in-law at Independence Court. The staff always communicated with me. When she got real bad and hospice was called in, someone called me daily.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Independence Court of Monroeville

July 3, 2023

We appreciate that you shared your positive experience through a review. We will also share this with our staff so they can feel appreciated as well.


3.0
BMC - Family/Friend
Assisted Living
June 27, 2023
Verified Review
Cost not worth what is included

Apart from the staff being friendly, what's available for entertainment and living there as a whole, was disappointing. My experience touring started out well, but as time went on, one will see, if you're on the bottom secured unit, like a Tier 3, as my family was, there's nothing but one long table, puzzles, a little radio, and a tv. You don't even have access to the music room. No one should pay this much with little to no entertainment. Some items that weren't supposed to be accessible to psych patients were. The psych wasn't as safe and secured as one would deem it to be. The community should definitely have more activities, more tables, chairs, for the secured unit on the first floor. They definitely need more entertainment. Little staffing was noticed, as well. Because of the pricing, I wouldn't recommend unless they had more activities.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

3

Response from Independence Court of Monroeville

July 25, 2023

BMC, Thank you for taking interest to connect with us and letting us know how we are doing. You would be happy to know that we have implemented a new program that helps our activity and life enrichment department to connect with the residents on a 1 on 1 basis and create custom activities that are maningful to them. We hope that this will create more opportunities for the residents to be entertained and live a fulfilling life. Please reach out to us if you have any further questions for us. Sincerely!


3.0
Anonymous - Toured community
Memory Care
May 5, 2023
Verified Review
tour review

Our family had an in person tour experience with Independence Court of Monroeville and overall it was a nice tour experience but compared to another community we looked out for our loved one, this was just not going to be the best fit

Response from Independence Court of Monroeville

July 11, 2023

Thank you for your feedback. We are happy that you've found the best option for your loved one. Sincerely!


4.0
Joseph - Family/Friend
Assisted Living
April 27, 2023
Verified Review
Friendly and caring staff

We rate the overall experience a 4 because I see and am told they are short staffed in some ways. The cleanliness receives 4 stars only because my brother's room could be cleaner at times. But, it is not grimy at all, and the entire facility never has an odor. The staff without fail is always courteous. My brother is well cared for. His meds are given on time, and the nursing staff is very knowledgeable about his condition and his needs. Whenever there is an issue I am immediately notified. My brother never complains about his meals and the food has been good when I've eaten there. With the activities, I think this is where the staffing shortage is most noticeable. However, my brother is often reluctant to go to activities, but the staff often will talk him into participating.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

3

Staff

5

Value for Cost

4

Response from Independence Court of Monroeville

October 9, 2023

Thank you for providing a comprehensive review of Independence Court of Monroeville. Your detailed feedback is valuable in understanding the various aspects of the community. It's understandable that a shortage of staff can affect the overall experience, and your rating reflects this concern. Cleanliness and the absence of any odors are essential, and it's good to hear that the facility maintains a clean environment. The courteous staff and their attentiveness to your brother's needs are important factors in providing quality care. Prompt medication administration and knowledgeable nursing staff are crucial in ensuring residents' well-being, and we're pleased to know that these aspects have been satisfactory. Your prompt notification when issues arise shows effective communication between you and the staff. We understand that staffing shortages may affect the availability of activities, and it's heartening to hear that the staff's encouragement has a positive impact on your brother's participation. Your feedback is greatly appreciated, and we'll use it to identify areas for improvement in order to provide the best possible experience for residents and their families. If you have more insights or feedback in the future, please don't hesitate to share them with us. Thank you for being a part of our community.


2.0
anonymous - Family/Friend
Assisted Living
March 8, 2023
Verified Review
Would Not Recommend

If you love your family members do not send them to Independence Court. The staff ignore the residents. I would not choose them again, and I would not recommend them to other families.

Cleanliness

2

Friendliness

3

Meals & Dining

3

Care Services

1

Activities

2

Staff

3

Value for Cost

1

Response from Independence Court of Monroeville

March 9, 2023

Dear Anonymous, We are so sorry to hear that you've had a bad experience at our community. Thank you for taking time to let us know about it. We would like the opportunity to connect and investigate your feedback further. Kindly contact us at solutions@prioritylc.com with the details and we will make sure to address every concern and issue you may have had at the community. We are constantly looking to improve our performance and team attitude. Your input is valuable to us. We are looking forward to hearing from you. Sincerely!


5.0
Anonymous - Toured community
Assisted Living
March 2, 2023
Verified Review
My tour of Independence Court of Monroeville

We toured this facility and it was a lovely place! The facility was very clean and the staff was very friendly. We had a really good tour here. Everyone was very nice with us, it was a good experience. They also followed up with us a few times after the tour. Unfortunately, it was above our budget, but again a very nice place that I would recommend considering as an option.

Response from Independence Court of Monroeville

March 9, 2023

Thank you for your kind review. If you need any assistance, please let us know. We'd be glad to help. Sincerely!


2.0
Anonymous - Family/Friend
Assisted Living
February 3, 2023
Verified Review
Hope there are Major Improvements

My loved one loved the food, and activities. Most of the time, they only cleaned once per week. They are not washing my loved ones hair or clothes, as often as I would like. There was an issue with the medication, and the pharmacy was very expensive to refill prescriptions. There was a major staff change, and no one seemed to know what they were supposed to be doing. The staff was really nice. It's a beautiful place.

Cleanliness

3

Friendliness

5

Meals & Dining

5

Care Services

2

Activities

5

Staff

5

Value for Cost

3

Response from Independence Court of Monroeville

February 15, 2023

Dear Anonymous, Thank you for bringing these issues to our notice. We certainly receive your feedback and will review the procedures with the team at the community level to make necessary changes where needed. We appreciate your care to notify us so we can improve. If there are any immediate needs, please reach out to our leadership team at the community and we'll assist you as best as we can. Sincerely!


5.0
Nancy - Family/Friend
Assisted Living
December 6, 2022
Verified Review
My Mother In Law Is Happy Here

The rooms are a nice size and are always clean. The food is good and my mother in law enjoys it. The people who work their are friendly however they are short staffed. The have a nice outside court yard for the residents to enjoy.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

4

Value for Cost

3

Response from Independence Court of Monroeville

December 7, 2022

Nancy, Thank you for your positive review. I am glad that your mother-in-law is enjoying her 'home' at our community. The senior care industry is going through change due to the pandemic, inflation and many other factors. Qualified personnel who have experience and who truly care are rare and few. Having said that, our HR department is leaving no stone unturned to unearth good candidates to fill-in open positions. We are hopeful and look forward to that as well. In the meantime, the team members at the community are doing their best to provide the best experience to all our residents and family members. Sincerely!


3.0
anonymous - Toured community
Memory Care
April 6, 2022
Verified Review
Community Tour

I really didn’t want my loved one to go to Independence Court of Monroeville. The tour wasn’t as extensive as other places we visited. And the place needed updating.

Response from Independence Court of Monroeville

July 15, 2022

Dear Anonymous, Thank you for your honest opinion. We appreciate it very much and look forward to making improvements at the community. Sincerely!


5.0
Beth T - Family/Friend
Assisted Living
December 20, 2021
Verified Review
It is a positive experience for our loved one

Our loved one seems perfectly happy being there, he is enjoying the meals and dining and the activities they offer. We would recommend the Independence Court of Monroeville to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

No data collected

Response from Independence Court of Monroeville

December 22, 2021

Beth, Thank you so much for your 5-star review on Independence Court of Monroeville. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Thanks again!


4.0
anonymous - Family/Friend
Memory Care
August 12, 2021

It was a learning process for us. Had to pick out a facility without seeing it in person because of covid. Aids and nurses work very hard. They were short staffed. All in all not a bad place for the price. Just visit your loved ones often.

Cleanliness

3

Friendliness

4

Meals & Dining

5

Care Services

4

Activities

3

Staff

4

Value for Cost

4

Response from Independence Court of Monroeville

August 16, 2021

Thank you for your kind words. We appreciate the time you took to review us and are honored that you chose our community for your loved one. If there is anything we can do for you in the future, feel free to reach out any time.


2.5
Joe - Family/Friend
Assisted Living
June 16, 2021
Verified Review
my experience

The communication was non-existeant and I was only able to speak to one person for the entire 3 weeks my loved one was there. I would not recommend this community to others based on our experience.

Cleanliness

No data collected

Friendliness

1.5

Meals & Dining

No data collected

Care Services

1

Activities

No data collected

Staff

1.5

Value for Cost

1


4.0
anonymous - Family/Friend
Memory Care
May 24, 2021
Verified Review
I would recommend

All of the staff members have been great and the care they provide is great as well. We did have have to recently call hospice in so there is some confusion between what hospice should be doing and what the aids should be doing. So there could just be a little more clarification for the aids. The menu looks great, but our loved one is on a pureed diet. The barriers have been lifted so the activities are coming back, and the volunteers are coming back. There is arts and crafts in the memory care, and our loved one especially likes it when they bake cupcakes because they get to decorate and eat them.

Cleanliness

3

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

5

Value for Cost

4

Response from Independence Court of Monroeville

May 28, 2021

We appreciate your review of our community. We are glad to hear that your overall experience and will take your feedback to our team about better communication with the aids and hospice. We thank you for giving us the opportunity to care for your mother, we are honored and grateful.


1.0
Brian R - Family/Friend
Assisted Living
May 22, 2021
would not recommend

very few of the staff is friendly, they hope out in the break room all day. everything is not my job when asked Keri the Admission Director is doing the best with rooms that are no way in the same shape the pictures show on the web site, they are 100% worse, if you tour ask to see rooms at random as they all are need of major repair! they Charge for every little thing, because they have no staff they now charge $3.00 a meal to be delivered to the room

Cleanliness

2

Friendliness

2

Meals & Dining

3

Care Services

2

Activities

1

Staff

1

Value for Cost

1


3.0
Anonymous - Family/Friend
Memory Care
April 20, 2021
Verified Review
I Would Recommend

I would tell others that my loved one fell and it cause some additional medical complications. The communication was decent between the family and the staff. I had a prior family member in this community and it was great for them.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

3

Activities

No data collected

Staff

3

Value for Cost

4

Response from Independence Court of Monroeville

April 21, 2021

We appreciate your review of our community. We are sorry that your loved one had that experience. As you know, we try to decrease the risk of falling for all of our residents and there is no way to completely take the risk away. We are glad to hear that the communication was good between family and staff and that you had a great experience with another family member living in the community. We are very grateful for families who give us the honor of taking care of their loved ones and we thank you for that.


2.0
Anonymous - Family/Friend
Memory Care
March 30, 2021
Verified Review
Explore All Your Options

I would tell others to look elsewhere. Initially they were very welcoming and kind. The community changed their attitude towards my loved one and my family, after my loved one moved in. My loved one didn't want to return after going to the hospital. I think the administrator needs to be changed. It did seem to be a newly remodeled community.

Cleanliness

3

Friendliness

1

Meals & Dining

2

Care Services

1

Activities

No data collected

Staff

1

Value for Cost

1

Response from Independence Court of Monroeville

April 21, 2021

We appreciate your review of our community and we are sorry that you had this experience. We would like to know more about what happened and how we can rectify the situation. You may contact our corporate office at [removed].


1.0
Janice Gerasole - Family/Friend
Memory Care
August 20, 2020
Verified Review
Would not recommend this Independence Court

At first when you walk inside the community it was extremely bright, it had a very welcoming feeling to it, but once you stepped in to the rooms they were fifthly dirty, the residents did not get treated right. The care services were non existence. Would not attend to the residents when they fell. It did not seem like the staff cared about the residents at all, or even care about their own jobs.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


0.5
Disappointed - Family/Friend
Memory Care
December 10, 2019
Look elsewhere

Independence Court does not come close to providing it's advertised or verbal promised care. Staff is poorly trained, poorly managed and has a high turnover. Management avoids rather than addresses issues. We only lasted 6 weeks but saw issues from Day 1.

Cleanliness

2.5

Friendliness

0.5

Care Services

0.5

Activities

1.5

Value for Cost

0.5

Response from Independence Court of Monroeville

January 2, 2020

We are sorry to hear about your experience at Independence Court and thank you for your review. We strive to take great care of our residents and, to be honest, we don't get a lot of negative feedback. We'd like to speak with you more in-depth about your experience. Please feel free to reach out to our executive director at [removed] so we may further discuss your experience?


2.0
anonymous - Family/Friend
Memory Care
September 29, 2019
Verified Review
if you want peace of mind this is not the place to be

Had 2 siblings there who we removed to a better place. Don't choose the book by its cover, the physical look on the outside and inside is good and the smiles and friendly faces will change once inside. If our family didn't visit often then nothing would get done, had to stay on top of everyone MEDS MIXED UP! room not dusted, beds not changed, clothes not changed, hair a mess, personal hygiene not kept up. Met with administration often still nothing was changed, they had a deaf ear to a lot of issues not only with our situation but with other families, lack of communication. Some of the staff were fantastic, kitchen, activities, maintenance staff and receptionist were great! The medical staff were not always alert as to issues, and communicating from one shift to the other and over looked signs of distress in their residents. Through my observation there I feel as if they don't see the residents (especially Administration) they can't even look into their eyes to really see them. (sad). It's just a job. I could go on. If you want peace of mind this isn't the place for you or your loved ones.

Cleanliness

2

Friendliness

2.5

Care Services

2

Activities

3

Value for Cost

2


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Frequently Asked Questions about Independence Court of Monroeville

Independence Court of Monroeville offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Independence Court of Monroeville 8.3 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (412) 373-3030 to reach a resident at Independence Court of Monroeville.

To reach a resident at Independence Court of Monroeville call: (412) 373-3030



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.