In many states you must file a Freedom of Information Act (FOIA) request to get assisted living records.
You must pay the state for each page printed in addition to an hourly service fee. Requesting information for a single community in Massachusetts can cost up to $20 per inquiry.
Some states, like Oregon and Texas, process FOIA requests within 2 weeks or less...
In other states, like Mississippi and Utah, it can take more than 6 months to receive the information you requested…
Some states like Massachusetts and New York often exceed the state mandated time frame for getting back to consumers.
Mailed FOIA applications are required by Hawaii before they will process a request.
In Arkansas, you must be a legal resident of the state to obtain any assisted living records.
States with offline records require consumers to submit requests via phone, fax or direct mail.
The only state which includes assisted living community pricing information on their state website is Wisconsin.
The most transparent states make all assisted living records available online.