Willow Ridge Senior Living, LLC

Nice, friendly, upbeat employees who always seem willing to help and have positive attitudes. Food is good too! My mom says everyone treats her nicely- that makes me happy too!

We've been blessed to be able to have covid friendly visits with my grandma. Everyone at Hampshire House is friendly and outgoing. They are so great with their residents and our family.

My husband has been here 2 years now and I am confident that he gets good care. Having to deal with the covid-19 has been very challenging and I know that they are doing the best they can.

I love living at the Hampshire House. The staff are very kind and caring. The food is also great!

The best thing about living here is the friendliness and kindness of the people who work here. you are so great to the residents who live here and I talk to a lot of people and I think everybody feels the same way. Amy and her staff are like my family.

I would highly recommend Atria Penfield to potential residents and their families. I have been treated as a resident and member of the community since my arrival. Residents with many different issues and circcumstances arrive and are treated as individuals and provided the help that is needed. All of the staff seem to go above and beyond to make people feel included and comfortable. I thank them for their patience and perseverance with my own idiosyncrasies. They are the ones that keep me strong and sane during this period of my life! Again, I recommend this facility and the people that make it run so smoothly!

Before COVID they were amazing, but we haven't been able to visit in about six months so we cant tell how clean the community has been kept. For what we know though the staff has been keeping the residents very safe during this time. When we first visited this community they made us very comfortable, welcomed, and treated us like family. Our loved one has spoken very highly of them. The staff is bringing the residents their food to their room now whereas before they were eating in the dining room. The value for this community is good, but we wish they had a little bit better medical assistance. The activities were terrific before COVID. Tuesday nights they would play music after dinner, they also had bingo. The staff really went out of their way to keep them active, engaged and keep their spirits up. Right now they are allowing outside visits. The executive director has been amazing, she is always available by email if we have any questions or concerns even if its over a weekend.

I would recommend it, we are happy with our loved one there. The food prior to COVID, the food was decent when we ate there. The room size is decent. The activities prior to COVID included: cooking classes and demonstrations, bingo, and some residents would play games and cards. They do have concerts that come in prior to COVID. I believe they even had a bus that would take residents to church services. They also provide transportation to doctor visits in the zip code, and this still happens. We have now resumed face-to-face visits, and this has started in the last couple of weeks. They hired an employee to oversee all the visits, and limited. They have had no residents or staff that has tested positive for COVID.

Moving our mom was a huge decision, but the minute we walked in to Atria we felt comfortable and welcomed by the staff and the residents. There has not been one day since our mother moved in that she wishes she were still at home, that's how happy she is there. We really feel that the staff have become an extension of our family at this point. Atria really gives us peace of mind.

Facility was everything I would want. Immaculate. Residents seemed content.Everyone I spoke with, from the staff, seemed warm and genuine. Now comes the hard part... that being convincing my mom why this would be better fir her.

My grandfather lived here in a really nice one bedroom apartment. When he started declined we needed to move him for more care. We contacted the staff at Elmcroft to tell them how he was doing and they went and visited him in his new room. The nurse and the administrator both came and hugged him and several members of the family. That kind of kindness can't be bought or hardly found anyplace. We will remember Elmcroft as a caring community that exceeded our expectations.

The place is beautiful. The setting is very nice. The food is good. The rooms are roomy. The staff is friendly. I feel like it's the best place my Mom has been during all her trips to rehabs/nursing facilities. I highly recommend Elmcroft. The only recent issue has been room cleanliness. We will address this with the right folks before making a public comment.

Our experience with the Atria was overwhelmingly positive. Mom ended up staying only a couple of months before going to hospice, but the staff and residents were all very friendly, considerate and helpful. We did not realize she would decline so rapidly and were seriously sorry that her stay was as short as it was. We had been looking forward to mom participating in many of the activities, and were especially looking forward to having her love of food and cooking become a part of the activities. Truly, they went out of their way to incorporate and encourage her. I would recommend it highly!

Excellent choice..... My father was isolated lonely and did not want anything to do with a community. The residents and staff made him feel welcome and for the first time in a long time he feels a sense of purpose. I feel like this is my family now and so does dad! Thank you Atria Penfield.

Atria Penfield staff did a great job explaining to our family the services and support they provide. We visited many facilities and found Atria to be the best for her. Mom has really adjusted well and is back to her old self. The staff is so caring and supportive.

My grandmother lived at Elmcroft and we were so glad we made the decision for her to call it home. The staff treated her like family and after she passed, we learned that she shared so many of her stories with them. We knew she loved them as well. It wasn't easy making the decision for assisted living, we were feeling guilty about taking her from her home, but she thrived. She loved going out with her new friends to restaurants and she even enjoyed the live music and wine! Her cat moved in too, so she found it to feel more like home and soon, it truly was her home. Thanks to the team at Elmcroft for making it happen.

While I was trying to find a location for my mother, I could not have done it without A Place for Mom. This was a rather fast process because I needed a place as soon as possible and I didn’t have time to look around. I am so happy that this was recommended to me because my mother very much enjoys it there. The staff is very very helpful to me and her. In fact there have been a couple of times hospice had to come out to see her and the staff team has been very understanding with the care that she needs. They offer all sorts of activities. The variety of activities to participate in is posted somewhere to let everyone know what’s happening and it’s amazing. I have had a couple of bites of the food there and I would say that my complaint with that is it seems very salty. With my mother’s condition I have try to limit her solvent intake, so I believe that they should hold back on the salt. However, the menu they have has a variety of choices. It looks like its very healthy meals with chicken, fish, soups, and vegetables. Residents have the choice to eat in their own room or in the dining area. All in all I recommend this location to others.

I love my Dad, but he can be quit difficult. Atria knows exactly how to handle him. We went from receiving numerous calls a day from him to having to call him to check up on him. He has made friends, is involved in social activities and is eating better than he has in a long time! Thank you Atria! Wonderful job!

We are very pleased with the changes that we are seeing in our mom since she has moved here and she likes her room. The community is very nice, there is a nice courtyard where the residents can sit and visit with family and friends. The staff is friendly and supportive and they encourage mom to take part in the activities. Mom really enjoys going to the dining area and she likes the food. I would recommend a tour of this community.

The food is great and the activities are phenomenal. The community is very nice and they have a lot of common areas for the residents. The staff are fantastic. I would recommend this community.