Wickshire Senior Living

The staff were very help, understanding and patient with my family. They did not stalk us with phone calls and gave us all the information we needed to make our decision and what next steps might look like. We are looking forward to our relative moving in the Wickshire Deer Park.

Place for Mom rated this community highest and close proximity to family. Cost not prohibitive. I would recommend the community due to the understanding of the staff from beginning inquiry to placement. Understanding the emotional turmoil the family is feeling.

It is a beautiful facility and the staff know my dad by name and always greet me when I visit. I am still learning names. They always take time to answer any questions I have. I try to visit at different times of the day and they seem to be pretty consistent.

Our family visits twice a week. Mom is always busy with activities and has many friends. Food is always improving. Not totally happy with communication between administrators and family. They take very good care of mom and go out of the way to help her make the most of her days. Mom is 95. Based on the experience we have had so far, we would recommend Wickshire Port St. Lucie to other families and already have. Mom has been there just over a year.

The only thing that really matters to me is that they made my mother feel welcome and safe. The staff there was wonderful, and I have no doubt it will continue. We were greeted and seated in moments after our arrival. The staff did a great job of showing us all the amenities available. We were treated to lunch and mom met quite a few of the other residents. Many of them offered to show her around when she moves in. I have no doubt she will be very happy at Wickshire.

The experience was good. They took good care of her. My loved one was only there for a short period of time, then passed away. We picked this community because, they had a smaller memory care unit, which was a big selling point. I would recommend to others.

I am impressed with the staff, cleanliness and comfort given to patients in this facility. My loved one is a difficult case and he's treated well, with respect even he probably doesn't deserve it. I believe my loved one is in the absolute right place.

The staff is so caring and friendly and help and just the sweetest people we have ever met. And thank you them for me and our family. They are always their to help us. The staff is the best.

I chose Wickshire primarily because they are able to provide more skilled nursing than the others. Mom is not mobile and needs assistance to get in/out of bed and typically doesn't get to the bathroom, so she requires more care than the others would have been able to provide. Mom hasn't been involved in activities so I can't really rate that and the value for the money I don't really have a comparison although it was priced lower than other facilities I've toured. I will say that mom seems very happy there and the hospice people that come to take care of her have said it's one of the nicer facilities they go to -- I would say that's positive feedback!

In searching out, reviewing and visiting several facilities it came down to choosing Wickshire. From the moment my son and I walked in we felt welcomed and the hospitality offered was very appreciated. The facility is bright and cheery with lots of activities going on. The staff knew each patient by name in the hallways and were very friendly. Mother in law is actually being transferred there today and we feel very comfortable. And last but not least [name removed] was wonderful to work with and made the whole process easy.

They are so good about communication with the families. They go out of their way to help you when it comes to finding the best fit for your loved ones. They check in on them frequently and are just very personable with all of the residents. They know everyone by name, so they are not just a number. The lady who turns the place [name removed] is awesome and easy to work with. He is so happy here and I would absolutely recommend Wickshire Deer Park to others.

Wickshire Countryside is 110% better than the last place my friend was at. He's very happy here. The people are very friendly, so much more than the last place. It's more of a family atmosphere. The staff are pretty easy to contact if you need something. The food is fairly good and generally picky eater approved. I wish he would get more involved with the people there. But he has a group he sits with at meals. And they offer various activities, including holiday parties, and they have a Super Bowl party coming up. He's really been enjoying the on-site library.

Outstanding experience. My contact, a lovely sales director, did an amazing job, through her kindness and thorough explanations about what assisted living at Wickshire Countryside would be like once my 92 year old father leaves his home of 40 years. She, the residents, and other staff were friendly and welcoming when he visited to tour the beautiful, clean facility. My father attributes his decision to move to his "new home" to his experience with the wonderful people he met on his first visit to the facility. My family is most grateful for their help in making this positive transition a reality. Now Dad will be surrounded by new friends and competent staff in a place where he can feel safe and content.

They're sometimes understaffed. Overall I feel like it was a great choice for Mom. They have great attitudes and really care for their patients. Call each patient by name and engage with them. They are also very friendly and welcoming to guest.

I would rate all a 5. Especially the memory unit staff. The activities only get a 4 because with memory only we know that it can be hard but we do acknowledge that. The staff has been very helpful and supportive since her move there.