Wickshire Creeks Crossing

My loved one is currently a resident at Wickshire Creeks Crossing. The staff at this facility are kind and work so well with the families of the residents. I am beyond grateful for Wickshire Creeks Crossing! I would recommend this facility to family and friends.

We have had a good experience with assisted living at Wickshire Creeks Crossing. It has been a pleasant transition for my dad, and the ladies that work there are very sweet.

It is a beautiful facility and the staff know my dad by name and always greet me when I visit. I am still learning names. They always take time to answer any questions I have. I try to visit at different times of the day and they seem to be pretty consistent.

The admissions staff was easy to work with, and they were able to accommodate my financial and quality of life requirements. There's been some staff turnovers and it's taking a while to get her wheelchair and other items, but no significant issues. I would recommend this community to other families.

We got off to a rough beginning, but things have gotten so much better due to my advocacy for my spouse. I would tell others to just be present for your loved one; not every day but often. Sit with them at some meals; participate in some activities with them. Be visible as much as possible and ask questions.

In searching out, reviewing and visiting several facilities it came down to choosing Wickshire. From the moment my son and I walked in we felt welcomed and the hospitality offered was very appreciated. The facility is bright and cheery with lots of activities going on. The staff knew each patient by name in the hallways and were very friendly. Mother in law is actually being transferred there today and we feel very comfortable. And last but not least [name removed] was wonderful to work with and made the whole process easy.

Right when you walk into the community the staff members are all very friendly and are more then willing to answer any questions. Even if the staff are busy and a family member or residents needs assistance they will stop what they are doing so they are very attentive. The community is very clean and always smells fresh. We see plenty of different activities going on. Based on our experience we have already recommend Wickshire Creeks to other families and we will continue to do so.

It's a nice facility, friendly staff,clean, and warm atmosphere but quite expensive when you start to have the add ons for each level of care and then add on the medication.

The community feels like family now. The staff are good at keeping the family in the loop on our loved one's care. The staff are flexible in meeting with the family and our requests. They have gone out of their way to accommodate and make my loved one feel safe and comfortable. This has given me peace knowing my loved one is well cared for. There are three meals a day served to the residents, and there are opportunities to have seconds. The dining staff will go out of their way to make sure my loved one has something they like to eat.

Super impressed with this facility! As soon as I toured, I immediately reserved a room for my mother. I’m excited about my mothers new residency!!

I had checked many other communities before my loved one went here. I did not find the other communities to be as clean or as friendly with me as I found here at Wickshire. I was very particular with my choice, I would not put my husband in a place where I would not want to be myself and this place checked all of the boxes for the best community that I could find.

We chose Wickshire Creeks Crossing because of the cleanliness of the facility and we thought it was a good deal as far as the price goes for the services that are offered. It is a smaller facility and the residents seem to get the attention that they need. We would recommend them to others.

Not impressed

From what we can observe, the staff appear to try to meet the residents' needs, but we feel that that they are understaffed. And we feel that that affects their interaction with the residents. They are not as interactive with the residents as we had hoped they would be. They were the least expensive place we looked at though, and we would still select them again. They appear to be trying, and if they had more staff, their efforts would likely more effective. Even with the current understaffing, if we call something to their attention, they get on it immediately to resolve the issue.

Wickshire Creeks Crossing really a wonderful place, the staff treat the residents like family. Everybody seems to be enjoying themselves and the staff really work with you whenever possible. My husband really enjoys it here and I would highly recommend to others and already have. The offer a Veterans discount and I looked at a lot of places and this was definitely the best value for money

Wickshire is a good and beautiful place and we are very happy with our loved one being there. Everyone is very nice and they keep it extremely clean. Our loved one is hard of hearing and has a language barrier so sometimes there will be small confrontations, but the staff does a great job staying calm and respectful.