WellQuest Living

My Dad stays at the Pasadena Highlands in Pasadena, California and in a one bedroom unit. The place is five stars all the way. I like the personal services thats available there. They go the extra miles to make good of any situation. They are very personal all the way up the ladder. We are very happy with everything. Really happy

Everything is pretty good. I like the personal service that they have there. If there is ever a situation they are very personal with my dad in taking care of his needs.

I've visited this community a few times when visiting a friend, and from what I have seen they are one of the best! The staff is absolutely great, the facility itself is very clean and well kept, and it looks like they've got a lot to offer their residents. They even do a great job with the food, I like that the dining room feels more like a restaurant than a cafeteria.

Carmel Village went above and beyond in caring for our Mom. We can't express how pleased we were with the quality of care and compassion that is present in this lovely community. We highly recommend Carmel Village to everyone who wants to find a safe and happy home for the ones they love.

The staff is very friendly and attentive to the residents. They offer many activities and encourage the residents to participate. The meals are wonderful, especially the large breakfast. The rent is very affordable for those with a low income. The best value around! My grandmother is very happy there.

Loved this place but my Mother has decided to stay in Monterey County.

My mother has only been there a month and nothing's come up yet as far as problems. The food is very good. She likes it a lot. She's taking some time adjusting to being away from her home in Utah but other than that she likes it. They have movies and they do card games - they do several things during the day. I guess if there was one thing, I wish they did a little bit more off the premises. They do go on a lunch trip on Wednesdays and a drive on Sundays but that's all that I've seen off the premises. I was under the impression that they went on more bus trips.

Need to ask about association fee???? Welcome sign with my name Receptionist knew I was coming Christine, Asst Dir, spent a great deal of time answering question. Is even helping with M. Suzanne showed me all available types of units studio-larger 1 bedroom apt Bath/shower step over Will replace tolite for higher one Refrigerator included, can bring microwave Basic cable Would need option e to fit bed. Dinning set times and assigned seats (2 sittings) Lots of activities small gym/reading room. Met evylen loves it there didn't want to come at first 1yr 1/2 Staff knew residents names. 184 Residents 3 buildings. Memory care, assisted, hospice. Catholic services (Fr Al) Transportation to Doc and church In house doc people like him

Beautiful facility - cannot afford cost of memory care. Very helpful resource.

I really love this place!

Very strong choice. Smoking allowed on private patio and will build fence.

loved it, but i don't know if i can afford it.

I had a extremely nice tour and all my questions were answered. I was very impessed with the place. The residents seem happy and full of life and all of the staff was very friendly. I will take my mother back so she can choose. The Heatherwood is on my short list.

Very nice property. Average pricing. Residents seemed to be kept busy. Nice staff

We chose Pasadena Highlands because it looked like it would be a good fit for my brother and it has turned out to be just that, he is very happy here. The staff are very friendly and were helpful with the whole move in experience. That was especially helpful for me since I live so far away. I would recommend the facility to other families looking.

The newness of the facility really stood out to us along with the variety of unit sizes they had available and the meal service.

This is a great community. This community is clean and the staff are very professional. I just love it it is a great place for you mom or dad. They have many activities and take them somewhere every Friday, and always having games and activities for the residents.

This community was very good it was just too expensive for us and cost was just one of the biggest things for us due to being self pay.

The Palo Alto Commons Assisted Living section has proved to be an excellent place for my sister with early dementia to reside. It provides all of the services she needs in a very friendly as well as professional atmosphere.

June 2018 change in management companies has resulted in a lot of turnover in the staff and some service issues. However, over the last 30 days the issues seem to be getting resolved.