Volante Senior Living

Our experience greatly improved after he moved to Memory Care and Hospice became involved. The outstanding negative was [name removed], the nurse. She did nothing for him; he should have been on Hospice long before he was. The other management ladies were awesome. They made a huge celebration of veterans day for him; will never forget their kindness.

I am currently a resident at Crescent Park Senior living and overall things have been good for me at this facility. The staff here are amazing. The housekeeping is as they promote it. The move in process was smooth for me and well organized. The food preparation leaves a little to be desired. In defense of the facility, it is a very difficult time to hire for the full range of employees. The kitchen staff work really hard to make dinning an enjoyable experience. I would highly recommend this facility. I believe it is one of the best in our community.

The staff are very very great people. They always are trying to make sure you have a good time and be glad that you are here. Most of all the other workers do a good job also.

Having experienced multiple facilities, moving to the Bay three years ago has been a wonderful experience! am now getting the care I deserve and the staff and residents are my second family. There was a difficult transition period when the building was purchased, but over the past year there has been so many positive improvements and the team in place now is great and making a difference! I am happy in my home!

The staff is very caring and efficient and shows love and concern for their residents and family members. A safe environment with nice activities .Some of the caregivers need improvement

Everyone at Crescent Park Senior Living is very friendly, and in a short period of time, my father came to feel like they were his extended family. I would recommend it to others looking or independent living.

This was a nice community. It wasn't the right fit for my loved one.

I toured this community and it was nice. It's brand new and very clean. Just wasn't quite what we were looking for.

This community was very nice but I just did not get that right feeling that I was looking for for my loved one. The tour was good and I got all the information that I needed

They've been very engaged. The staff reaches out to my loved ones, checks on them and includes them in activities. They know us when we come in to visit. And they know exactly where my loved ones are - for instance, if we come in and they're at lunch they can tell us that. They seem to know their residents well, engage with them, and have good relationships with them. So the care has been good. When we first got there, there was a change in ownership and a lot of staff turnover. So we had some difficulties with follow-up and knowing who to ask questions of at first. But that all seems to have ironed itself out now. The food is good, and there's plenty of it. One of my loved one complains there are too many fresh vegetables, but everything I've tried has been excellent.

The community is overpriced and I had higher expectations of what my loved one would be receiving. This has been a learning lesson for the family. The clinical staff are great to work with, and the management team isn't as nice to work with. There was a time that my loved one lost something and the director suggested that I take other valuables from my loved one for safe keeping with family. Some of the memory care residents will do things in a circle such as group time, and adult interaction. This was really important to us that my loved one have this interaction with other residents. The care they are able to provide includes dressing, toileting, and bathing to name a few.

I’m early in my exploration of senior living options in the Eugene area,. First I met the Sales Director for a delicious lunch in the private dining room. I was impressed with the variety and freshness of the offerings, and the flexibility of the all-day meal plan. They have a “happy hour” several times a week, and rotating off-campus activities available. It appears that Crescent Park is keeping up with trends that will appeal to baby boomers like myself! The walk to the 1-bedroom sample apartment gave me the chance to see residents enjoying the library and other public spaces. Everything was clean, well kept and odor free. The apartment’s balcony was inviting, with room for a small table and lawn chairs. The bathroom was ample with a walk-in shower with foldaway bench. It looked very safe. The bedroom and living room did seem small. The full kitchen gives another option for independence. Crescent Park will be on my list as I get closer to choosing an independent living home.

This is a lovely community. The people here are friendly. The concern I have is the communication could be better as the phone doesn't get answered a lot of the time. There are times they don't return phone calls or messages.

Crescent Park has great activities, but unfortunately due to our loved ones mental and physical health they were not able to participate. We ended up taking our loved one out just because they needed more assistance and a more appropriate fit.

The community is great. I would recommend you go look at the community and see if the staff and the community will work for your loved one. The staff have a passion for what they do and taking care of the residents with memory care needs it is a stand out to me.

We have been here since [date removed]. Considering Covid-19 hit about 1 week later. I don't feel we've really had a fair time to judge. Employees are friendly and efficient. The food is so-so because it was served in our rooms and the entertainment was the best it could be under the circumstances.

Impressive, sent me a personalized video tour. Most residents in their 80's; will not work for a 69 year old. Pricing not outrageous.

All caregivers are very nice and willing to help you.

Liked the set up of rooms for memory care. Staff seems very knowledgeable. Rooms were good size

I took a tour here while looking for a place for my Mom. They did a nice job of showing me around and answering my questions and the place itself is very nice. They’re just starting to introduce memory care so I didn’t feel like they had enough in place as far as programs or staff were concerned. But they do seem to be working on it. For the assisted living, they looked pretty great. They look like they’re doing everything right; my only concern is that their expansion to memory care is so new, I’m sure it’ll take quite a bit of time to bring in residents and make it feel more like a group.