Volante Senior Living

I decided to tour this facility because they have a memory care unit which is what my Wife needs. Upon arriving, I notice that the unit is much smaller than other facilities and they don’t really have room for my wife to walk around. If I brought my wife here, I would be able to walk her around the facility as long as she was with me. While I’m not there she would, unfortunately, have to be locked in the memory care unit. They do offer a lot of activities and all of the staff members are very nice. They also have a doctor come in once a week to check on the residents. One thing that I really liked is that facility offers a nice view of the mountains. I would recommend this facility to other families.

Recently spent a day with staff of Crescent Park Senior Living. All staff were friendly, engaged, and seemed truly interested in their jobs..and in ME. However, the visit was pointless, no matter how enjoyable,as it soon became obvious that Crescent Park is far beyond my financial capability. This, in spite of my making clear before scheduling the visit, the actual extent of the limited resources available. Ultimately quite discouraging!

It was a very nice community when I had a tour. We liked this place a lot. This is where we would go if there is a change that is needed. They are a little bit more expensive. The person we met with was able to answer any questions we had and they were nice.

I saw a nice place when we had a tour. The staff are very nice and I liked their community. It was close to mom's birthday so they meet us with balloons for her. they went out of their way to make her feel comfortable and welcomed.

I realized after I went to the community, it gets overwhelming to tour many places. When searching for a good community, location became an important requirement. This community was 10 miles away and would not be convenient to visit through out the week. The tour was great.

I researched and picked 5 places to visit what I thought might be a good place for my mom. They all seemed to have kind and caring staff. I narrowed it down to 2 places to show my mom. She really liked both places but felt most at home at Crescent Park. Good food available from 7-7 except Sunday 10-2 included with monthly rent was a big factor in our decision. So far, 1 week, everyone, staff and residents ,have been very friendly and helpful. I recommend having lunch with residents (not staff) and asking them what they think about the place. Or just start up a chat with them when you visit. Often they have had experience with other places too and can be very helpful and can give real feedback

I toured many communities and one of them was Franklin Park at Round Rock. It was a good experience and everyone there was very friendly. The facility was clean and seemed to be maintained well. I did not notice anything negative.

The Autumn Leaves of Arlington Heights was a very nice facility. The tour guide had a good presentation of what they had to offer. The place was clean and i had a good experience while touring.

This is a nice community. I was happy with the staff and the cleanliness of the community. The price was alittle higher than what I had hoped for. It felt a little cold inside the community.

My father has just moved into this community. We are very happy with the excellent staff and they are are very helpful. Alot of activities are offered for him when he is settled and wants to participate in. The environment is very clean. Outstanding medical team in all areas for my father to have great care. We would highly recommend this to other families for care for a loved one.

Moving in was very helpful, because that was a difficult job. Everyone was great. They are friendly and my dad likes it there. The salon is very nice, even though it's an outside agency. The food is good and the activities are good. I think it was a very good choice for my dad.

Things seem to be going very well for my loved one here. It is a brand new facility, when I toured it was still under construction. I have heard nothing but good things from my loved one since she has moved in, she says the people here are very friendly!

They showed a lot of willingness to work with us and take patients in under tough circumstances. I have noticed a good bit of a turnover in the staff in the short time that he has been there and that has me a bit concerned as I am not sure what the reason is for that.

I think their marketing person (Barbie) is great. Very personable and helpful. The receptionists as well are exceptional, certainly the kind of people you would want to first see when coming in the front door.

Loved it. Brand new. Private suites. Included extras in basic monthly rent.

This was a nice community. Crescent Park is on a busy street in a developed area and not as spacious grounds.

The staff at this community have taken very good care of my mother. They are a little short staffed and I feel they could use more help. I really like that they try to get the residents involved in the activities. They definably get an A+ for effort. They also have things like family night dinners.

Mom was in assisted living and now memory care. Staff who work with residents are awesome and so caring. Management is not visible and the new director, who has been there about 6 months (there is a revolving door of executive directors), is never seen in memory care. If the people who care for mom daily weren't so awesome I would have moved her out.

Volante has changed hands twice in the less than a year my family member has been there. Staff turnover has been high as well, and just recently I have noticed a decline in hygiene care being provided. Plus they tried to double the rates at one point but backed off when we protested to such a large increase. It remains to be seen what it will be like under new management that takes over very soon. The only positive right now is that they have renovated part of the facility due to it having flooded. It's taken a very long time getting it done but does look fresh. That's about all I have to contribute at this point.

The building was very nice. Those that work directly with residents were great. The administration was not good at all. Both the director and head of nursing seemed to be new in their positions and very disorganized. Out of [date removed], my brother's medications were only correctly ordered and administered 2 weeks. We couldn't wait to leave the place.